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InterContinental Milwaukee: Traveler Reviews


InterContinental Milwaukee
Hotel class 4.0 of 5
Back to InterContinental Milwaukee
139 East Kilbourn Avenue, (formerly Wyndham Milwaukee Center), Milwaukee, WI 53202
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Flights to Milwaukee from $112

Reviews you can trust

83% Recommend
4.0 of 5 stars 79 reviews
Excellent
46
Very good
13
Average
12
Poor
6
Terrible
2
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All (79)
Business (19)
Couples (32)
Family (5)
Friends getaway (7)
Solo travel (11)
[ Date ] [ Rating ]
“great location, wonderful staff, housekeeping a letdown”

InterContinental Milwaukee

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3 of 5 stars
schmidlapp   6 contributions
wisconsin
Aug 17, 2009 | Trip type: Friends getaway
1
person found this review helpful

We booked 2 rooms for the weekend, Brewer game, State fair, then off to Elkhart lake for the races.... Hotel is in a great location, the staff was very friendly, everything was nice as long as you did not look to closely. Cleanliness was a disappointment. Our room had "grunge" in almost every corner. Hair in sink and on floor in bathroom. I moved the hassock from under the table in the living area to find a disgusting dirty wash cloth under it. We talked to front desk and were assured housekeeping would clean much better the next morning. Well, still same grunge in same locations. Last morning our toilet paper was empty only to find no extra roll anywhere in room....
It's not the 4 star they advertised...
With better cleaning and attention to detail it could be one of the better ones in Milwaukee..

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since January 03, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from i1adive, Rooms Division Manager
(Management representative)
Aug 18, 2009
We thank you for your feedback and please let me extend my apologies for the details leading to your disappointment.

Here at the InterContinental Milwaukee we strive to provide an outstanding experience and we deeply regret we did not meet or exceed your expectations. Please know that we have meticulously addressed your concerns and I was surprised and sorry to learn that our response to your situation did not address your concerns. I would like to assure you that your experience is not indicative of our standards or performance and your feedback is helpful to us in making improvements to our service and product.

I certainly hope that this experience does not discourage you from visiting with us in the future as I am confident your next experience with us will be a remarkable one.

Again, I apologize that we did not deliver in meeting your expectations or ours. Please feel free to contact me directly as I welcome the opportunity to speak to you personally. - Steve Mackey Jr - Rooms Division Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $172 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
“Best Hotel I was ever a guest at!”

InterContinental Milwaukee

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5 of 5 stars
FEFAlbany_NY   1 contribution
Albany, NY
Aug 6, 2009 | Trip type: Business, Solo travel

The service, food and staff are first rate. I have stayed at the intercontinental every week since March and have never been dissappointed. Romms are spacious and clean. food is five star and teh staff is the best.

Frederick E. Fitte
Sr. Program Manager
Harris Corporation

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since August 06, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $172 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
“Great!”

InterContinental Milwaukee

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5 of 5 stars
JesWaterford_wi   2 contributions
waterford,wi
Aug 4, 2009 | Trip type: Friends getaway

I was very impressed! The hotel was very clean and the staff very friendly!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since August 04, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $172 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
“Incredible Hotel”

InterContinental Milwaukee

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5 of 5 stars
iosilvr   1 contribution
Chicago
Jul 26, 2009 | Trip type: Couples
2
people found this review helpful

The staff at this hotel really understands service.
We try to visit Milwaukee every year for our anniversery and every year we had a special dinner at Giovannis Restaurant which we new had closed last year. Some friends from the area mentioned another Itialian restaurant, Zarletti's, which to make a long story short dropped the ball and we left before being able to order. We went back to the hotel very frustrated. The manager of the hotel was in the lobby and recognized our distress. After informing him of our situation he made a phone call and got us into an amazing restaurant, Tuto, which he informed us was owned by the same family that owned Giovannis. He even requested they prepare a special meal from Giovannis that wasn't even on their menu. He made what we thought was going to be a disappointing evening into one that was very special. And he gave us a connection to a place we thought was lost forever.
I would definitely recomend this hotel to anyone, the rooms are clean and well appointed, it's in a great location right in the middle of downtown Milwaukee, the lobby is amazing but most of all the staff is incredible!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35_49
  • Member since July 26, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $172 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
“Sitting in the room right now”

InterContinental Milwaukee

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2 of 5 stars
Zeilzabob   1 contribution
Bloomer
Jul 24, 2009 | Trip type: Family
2
people found this review helpful

I am currently sitting in the room right now. Giving this Hotel a four star rating is a joke. Because you spend a little on decore and a flat screen tv does not give me enought reasoning to rank this hotel that high. I am sitting in the room right now and I will list what I dislike.

-Door latch/lock is almost falling off
-Smoke detector is inoperable
-Bathroom is filthy
-I opened the top drawer to look for the phone book and there is dirt, coffee ground and garbage
-The beds are spring mattresses and very uncomfortable, you can feel the springs
-You have to pay for WIFI
-Carpet is dirty
-Parking is additional $28 per day
-Price does not reflect the room, this should be a $80 room not a $150

Likes
- Decor of both the room and more so the hotel
- Location

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 35_49
  • Member since July 24, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $172 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
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InterContinental Milwaukee Also Known As

  • Milwaukee Intercontinental
Address: 139 East Kilbourn Avenue, (formerly Wyndham Milwaukee Center), Milwaukee, WI 53202
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