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“Fun getaway” 4 of 5 stars
Review of InterContinental Milwaukee

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InterContinental Milwaukee
4.0 of 5 Hotel   |   139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center) (Downtown)   |  
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Ranked #27 of 52 Hotels in Milwaukee
Chicago, IL
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Fun getaway”
4 of 5 stars Reviewed August 2, 2013

This is a great place to stay in Milwaukee. We had a 1 night getaway and the location was perfect for walking around all day. Close to the Riverwalk. Self parking was very convenient. The room was large and the bed was so comfortable. The staff couldn't be nicer. The only draw back was the very loud music in the bar.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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827 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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English first
Scottsdale, Arizona, United States
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 31, 2013

-Left the room at 7:30 AM, and it still wasn't cleaned by 2 PM when I returned, ill and needing a nap right away---there was no hang-tag to hang on the door when we left that AM, requesting that the room be cleaned in the next 6-8 hours (only a "do not disturb" sign available).
-The air conditioner blew cold air only across the windows, with none getting into the bathroom or down the long narrow passage from the main part of the room to the bathroom and room entrance. With no bathroom vent also, the bathroom becomes very uncomfortable while trying to set your hair and putting on make-up, especially after the shower is used!. Had to move the fan into the bathroom.
-A large business desk that we did not need took up a third of the room.
-Feather quills in a mattress cover poked us everywhere, all the way through an overlying mattress pad and sheet, making it impossible to sleep the first night---we had housekeeping remove the feather mattress cover the next day! Why would you even use feathers with so many people having allergies?? But it was the feather spines poking through in dozens and dozens of places that was our problem.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at InterContinental Milwaukee, responded to this review, August 17, 2013
Dear Kay P,

Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere apology for the shortcomings you have experienced and if your stay was negatively affected by the overall condition of your room. Thank you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest services.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Neutral Bay, Australia
Level Contributor
140 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed July 30, 2013 via mobile

Had a fantastic 1 night stay here, the hotel is burly located on the river and not too far from the third ward. Large comfortable room, the bathtub looked as though it needed a renovation as it was peeling a little. Comfortable beds and friendly staff, self parking was $25 and spaces were easy to find. Complimentary wifi as well which was a bonus. Would recommend to anyone as we had a great stay here!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
108 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 28, 2013

Stayed here on business after an unexpected extension moved me from the Hilton garden inn (thankfully as I don't like that place and only had to stay there due to summerfest filling all down town hotels) I couldn't get into the pfister and will now stay here for all my ,Milwaukee trips in the future if I have to come back. The staff are great, the breakfast in zen is superb and the rooms clean and spacious. The hotel feels safe and modern and is located close to downtown and all the required amenities.

Stayed June 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodstock, Illinois, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 28, 2013

We have stayed here a few times and have never been disappointed. Great customer service, clean, comfortable rooms, and great blackout curtains! Definitely recommend this to anyone staying in Milwaukee.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiel, Wisconsin
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 26, 2013

One of our favorite hotels. Have taken my wife there for 3 "date nights" and had a great time. The rooms are clean and quiet and nicely furnished. Staff has always been very polite and a pleasure to work with. Close to everything downtown or a short cab ride away. Lobby bar is fun and a great place to have an after dinner drink.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
De Pere, Wisconsin
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 25, 2013

My wife and I stayed here this past weekend for a wedding, and could not believe how fortunate we were when we heard of all the other horror stories from wedding guests. To level set, Northwest Mutual had their annual company meeting in Milwaukee, to include familiy members(we were told an influx of over 48,000 people). Milwaukee was completely sold out and we were fortunate enough that the family of the bride had reserved blocks of rooms. We had heard from other wedding guests, STAYING AT DIFFERENT HOTELS, what a nightmare it was to check in, to include missing the ceremony, rooms not available even thought they had a reservation, etc. Our experience was PHENOMENAL. Intercontinental had streamlined the Check-in process, had additonal staff working, and had Bell Hop service to handle luggage while rooms were being cleaned. Truly the Leadership of InterContinental understands how to take care of their customers and wants them to keep coming back. They hit a Grand Slam. Hats off to InterContinental!!!!!!!!

Room Tip: Their Pillows are to die for...and their beds are magnificent. Best night of sleep I had in many mo...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about InterContinental Milwaukee

Address: 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Milwaukee
#19 Romantic Hotel in Milwaukee
#23 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Milwaukee 4*
Number of rooms: 221
Official Description (provided by the hotel):
InterContinental Milwaukee is the place to indulge your senses. Located along the Milwaukee Riverwalk, a vibrant stretch lined with parks, sculptures, restaurants and nightlife, the InterContinental Milwaukee places you in the centre of the downtown business and theatre districts. Discover the historic Pabst Theatre, the Milwaukee Art and Natural History Museums, or one of Milwaukee's many summer festivals. For a more leisurely tour of the city take a walk along Old World Third Street or in Cathedral Square Park, and don't forget to visit the Milwaukee Public Market. ... more   less 
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Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental

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