We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Higher end hotel, great staff.” 5 of 5 stars
Review of InterContinental Milwaukee

Save Saved
You added InterContinental Milwaukee to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
InterContinental Milwaukee
4.0 of 5 Hotel   |   139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center) (Downtown)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #16 of 52 hotels in Milwaukee
Sherwood, Wisconsin
Top Contributor
326 reviews 326 reviews
51 hotel reviews
Reviews in 115 cities Reviews in 115 cities
131 helpful votes 131 helpful votes
“Higher end hotel, great staff.”
5 of 5 stars Reviewed December 15, 2012 via mobile

Stayed a night for a show in an adjacent theater. Check in was very friendly and quick. They had my loyalty card on file and credited. Location is perfect for the numerous adjacent theaters. Room was spacious and upscale, with good desk for business. Regular wi-fi is a bit slow but faster service is available for an upcharge if really needed. Lobby bar was busy and fun after the show. Really enjoyed visiting with friends in the happy atmosphere. The InterContinental has been and remains my hotel of choice when I need to stay "downtown".

Stayed December 2012, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, January 30, 2013
...Love "hotel of choice" ...it is what we in the industry hope for with all our guests. I am delighted you found our lobby bar a happy atmosphere and that you shared it with friends. Thank you for taking the time to write this review. We hope we have the pleasure of your company again really soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

645 people have reviewed this hotel

Traveler rating
    332
    184
    89
    25
    15
See reviews for
91
244
34
170
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Prague, Czech Republic
Top Contributor
51 reviews 51 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 14, 2012

I was very happy with my stay. The service is very friendly, I felt that everyone at the hotel tries very hard to make my stay enjoyable. The room was large and perfect. Got cupon for free breakfast, which was delicious (mango smoothie and eggs). My only wish is that this hotel group injects this energy and focus on customer to other hotels with the same brand - the hotel in Prague, Abu Dhabi, Moscow as not as friendly at all.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, December 26, 2012
It is so thrilling to hear we have set the bar for InterContinental Hotels, because we truly strive to create a memorable experience for each of our guests! Thank you for such an ideal review, we hope to have you back with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wheaton
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 11, 2012

I was extremely surprised and delighted by my experience at this hotel. It was beautifully and festively decorated for the Holiday Season, the rooms were updated, clean and cozy, and the location was great. But what stood out by far, was the extremely friendly, professional and helpful staff. In particular, Daniel, with the Bell Staff deserves high praise. He went over and above his call of duty to walk us to the entrance of our dinner spot, the Safe House, and make sure we had anything else we needed. He was a delight and the hotel should be very proud to have him on staff. I highly recommend this hotel.

Room Tip: I actually used Priceline and received at $60 fee reduction from the standard rates.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, December 26, 2012
Thank you for your fantastic feedback and recommendation! It is so exciting to hear you enjoyed your experience with us. I appreciate you taking the time to share such positive words about our Bellman, Daniel. He is truly a great asset to our team, and I will make sure to share your kind words with him.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed December 9, 2012

We have stayed here in the past and really enjoyed our stay. The lobby was beautiful. We went to our room and the first thing we notice was it was not cleaned very well. There were feathers in the corners and crumbs on the floor. When we turned on the water in the sink, the cold water handle on the faucet fell off and we couldn't get it back on. The toilet didn't seem to be secured to the floor as it moved when you sat on it. The towels were very thin and they beds didn't have fitted sheets and the sheets kept coming off of the bed during the night. We called the desk and explained our problems and all the gentlemen said was, yea that has been reported before. We were not impressed at all.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, January 30, 2013
The most disheartening comment is the unresponsiveness of the front desk. I can assure you we are committed to bringing the best possible service experience to all of our guests. Thank you for choosing us and giving us the opportunity to learn from your experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 9, 2012 via mobile

Good location, parking expensive. Rooms not made up till late in the day. Service managers friendly and helpful. Good hotel for business travelers rather than families. No pool or laundry facilities. Breakfast menu limited and expensive, but many good restaurants within walking distance.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, December 18, 2012
Clean, modern and good service are wonderful compliments. Just so you know in the future you can always request a time for your room to be cleaned. Happy you found our location to your liking. We hope we have the opportunity to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
rockford ,IL
Top Contributor
95 reviews 95 reviews
20 hotel reviews
Reviews in 45 cities Reviews in 45 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 7, 2012

A pleasant 2 day get away! The Interconinental is in the heart of Milwaukee's theater and historic district. Easy walk to the Third Ward and River Walk. The hotel is quiet and upscale with a very good restaurant. The staff is very friendly and helpful. Our king room has a nice sitting area apart from the "bedroom". The only thing missing is a small refrigerator. The WiFi is free, but very slow.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, December 18, 2012
Thank you for taking the time to write such a wonderful review. I am so delighted you found the hotel met your needs. By the way, we do have refrigerators but most of our guests do not use them. All you need do is request one at the front desk and one will appear very quickly to your room. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 6, 2012

This is a large and well appointed hotel with good facilities in central Milwaukee.
Whilst this is in itself unremarkable the service from staff was very good and I have to highlight the courtesy and memory for drinks of Michael who attended our evening functions at the Wigwam Sales Meeting in October. Certainly worth considering for business functions or a private stay if you are in Milwaukee.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to InterContinental Milwaukee? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Milwaukee

Address: 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Milwaukee
#8 Romantic Hotel in Milwaukee
#13 Business Hotel in Milwaukee
#15 Family Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Milwaukee 4*
Official Description (provided by the hotel):
InterContinental Milwaukee is the place to indulge your senses. Located along the Milwaukee Riverwalk, a vibrant stretch lined with parks, sculptures, restaurants and nightlife, the InterContinental Milwaukee places you in the centre of the downtown business and theatre districts. Discover the historic Pabst Theatre, the Milwaukee Art and Natural History Museums, or one of Milwaukee's many summer festivals. For a more leisurely tour of the city take a walk along Old World Third Street or in Cathedral Square Park, and don't forget to visit the Milwaukee Public Market. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Expedia, Agoda, Booking.com, Tingo, Travelocity, BookingOdigeoWL, Hotels.com, Venere and Priceline so you can book your InterContinental Milwaukee reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental

Owners: What's your side of the story?

If you own or manage InterContinental Milwaukee, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.