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“Dirty, dark room by day. Freezing by night.” 2 of 5 stars
Review of InterContinental Milwaukee

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InterContinental Milwaukee
4.0 of 5 Hotel   |   139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center) (Downtown)   |  
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Ranked #19 of 53 Hotels in Milwaukee
Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Dirty, dark room by day. Freezing by night.”
2 of 5 stars Reviewed November 27, 2012

A few things. Hair in the bathroom tub and floor, electricity didn't work on the left side of the room, fire alarm goes off and forced to go outside. We return to elevators that didn't work for quite some time. Climb stairs 5 flights. That night we were kept up to people knocking on doors, screaming down hallways, slamming doors. The walls are very thin. You can hear EVERYTHING going on in the next room. Next morning, the receptionist doesn't even ask how our stay was. I would not recommend, nor go back here. Free parking for the burden would have been nice...

Room Tip: I would suggest possibly going through the hotel itself, maybe they will give you a nice room that w...
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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704 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
Mendota Heights, Minnesota
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 25, 2012

I stayed here for one week on business and the staff was amazingly helpful, especially Joshua Hunt. The location is wonderful and I would listen to staff recommendations. I really enjoyed Elsa's and Wards.

My room was extremely clean spacious and quiet. Everyone was helpful from the bell staff, desk, room service and wait staff.

I would return for sure. An easy stay away from home.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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jennifertucker, Manager at InterContinental Milwaukee, responded to this review, November 30, 2012
WOW! Thank you for the great review. I really appreciate you naming your favorite employees as it gives us an opportunity to reward the best of who we are. Even better is hearing you would stay here again...we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longmont, Colorado
Top Contributor
123 reviews 123 reviews
17 hotel reviews
Reviews in 41 cities Reviews in 41 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 24, 2012

I stayed here when the property was sold out. Service at every turn was top notch. The rooms were clean and quiet, but a bit small which I guess is to be expected with a city hotel. The happy hour specials in the lobby bar sufficed for dinner on two seperate nights. The property is close to everything downtown and is very well maintained.

Room Tip: Ask for an east or north facing room for the best views.
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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jennifertucker, Manager at InterContinental Milwaukee, responded to this review, November 30, 2012
So glad our "happy hour specials" filled your evenings while here in MKE. Thank you for taking the time in writing this review and for the good comments.
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Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 21, 2012

Great location in this modern hotel along the river. Walkable to just about anywhere in central part of the city, and is great for both business travel or a weekend at summerfest. Rooms were comfortable, clean and well appointed. The lobby, is well done, and has a nice bar. Service is top notch. Parking does not appear to is be part of the hotel and in another part of the building complex. Though it can be pricey, it is a hotel I would recommend to out of town guests, and would return here again.

Room Tip: I like higher room and a view towards the old city hall.. but everyone has their opinion..
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed November 18, 2012

We stayed in this hotel Labor Day weekend – on a quick holiday trip from Chicago. The hotel location was very good – right on the riverwalk – with easy access to restaurants and downtown without a car. The parking garage is a little bit of a hassle. It does not appear to be owned by the hotel itself so parking directions were confusing and it was almost entirely full when we got there. We did not get the car out each day – but if you wanted to do so you might find it somewhat inconvenient.

We had after dinner drinks in the lobby bar (called CLEAR) a few nights in a row, and our server was quick to remember us. The lobby and bar have a nice clubby feel and some great changing lighting – the whole place certainly feels bustling. There were a few weddings taking place during our stay –so there seemed to be constant stream of crying bridesmaids and drunk groomsmen filling the elevators, bar, halls and lobby. It wasn't an imposition - you just have to be up for that sort of thing. One thing I enjoyed was a weekend chocolate buffet they set up at the bar. It was very well done, and you could select just a few dessert truffles to have with your drink.

We did have the opportunity to use the gym during our stay - which was fine with a few machine and towels and water. We were very impressed with the size of our room, as it had a whole separate sitting area with a second TV a couch and a coffee table. It was a perfect place for planning our day and using the wifi, which worked well. I was pretty under-whelmed with the quality of room cleaning, which occurred after 6pm each day and was nothing more than a hurried pulling up of the bed sheets. Throw pillows remained on the floor and the bathroom was not touched – we were forced to get new shampoo from the concierge downstairs. Aside from that – no other complaints and we ended our weekend with a lovely (and pretty reasonably priced) room service breakfast.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Phoenix, Arizona
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 17, 2012

We stayed here for our wedding night. As soon as we checked in we were upgraded to a better room- we were originally told we'd have 2 queen beds(not romantic) but without asking they gave us a king bed suite! the Bed was super comfy:) The hotel staff helped us with guests that were also staying there and with how to get around downtown. Breakfast was also great! nothing like tasty room service.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsburgh
1 review
5 of 5 stars Reviewed November 15, 2012

The bell staff, Joshua Hunt, was curtious and professional. He went above and beyond the normal to make sure our stay was a pleasant one. He always remembered our name from the first night of our stay and had our car ready with in minutes of your request to retrieve the vehicle.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Milwaukee

Address: 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Milwaukee
#14 Business Hotel in Milwaukee
#15 Family Hotel in Milwaukee
#18 Romantic Hotel in Milwaukee
Price Range (Based on Average Rates): $
Hotel Class:4 star — InterContinental Milwaukee 4*
Number of rooms: 221
Official Description (provided by the hotel):
InterContinental Milwaukee is the place to indulge your senses. Located along the Milwaukee Riverwalk, a vibrant stretch lined with parks, sculptures, restaurants and nightlife, the InterContinental Milwaukee places you in the centre of the downtown business and theatre districts. Discover the historic Pabst Theatre, the Milwaukee Art and Natural History Museums, or one of Milwaukee's many summer festivals. For a more leisurely tour of the city take a walk along Old World Third Street or in Cathedral Square Park, and don't forget to visit the Milwaukee Public Market. ... more   less 
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Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental

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