We stayed in this hotel Labor Day weekend – on a quick holiday trip from Chicago. The hotel location was very good – right on the riverwalk – with easy access to restaurants and downtown without a car. The parking garage is a little bit of a hassle. It does not appear to be owned by the hotel itself so parking directions were confusing and it was almost entirely full when we got there. We did not get the car out each day – but if you wanted to do so you might find it somewhat inconvenient.

We had after dinner drinks in the lobby bar (called CLEAR) a few nights in a row, and our server was quick to remember us. The lobby and bar have a nice clubby feel and some great changing lighting – the whole place certainly feels bustling. There were a few weddings taking place during our stay –so there seemed to be constant stream of crying bridesmaids and drunk groomsmen filling the elevators, bar, halls and lobby. It wasn't an imposition - you just have to be up for that sort of thing. One thing I enjoyed was a weekend chocolate buffet they set up at the bar. It was very well done, and you could select just a few dessert truffles to have with your drink.

We did have the opportunity to use the gym during our stay - which was fine with a few machine and towels and water. We were very impressed with the size of our room, as it had a whole separate sitting area with a second TV a couch and a coffee table. It was a perfect place for planning our day and using the wifi, which worked well. I was pretty under-whelmed with the quality of room cleaning, which occurred after 6pm each day and was nothing more than a hurried pulling up of the bed sheets. Throw pillows remained on the floor and the bathroom was not touched – we were forced to get new shampoo from the concierge downstairs. Aside from that – no other complaints and we ended our weekend with a lovely (and pretty reasonably priced) room service breakfast.

We stayed here for our wedding night. As soon as we checked in we were upgraded to a better room- we were originally told we'd have 2 queen beds(not romantic) but without asking they gave us a king bed suite! the Bed was super comfy:) The hotel staff helped us with guests that were also staying there and with how to get around downtown. Breakfast was also great! nothing like tasty room service.

The bell staff, Joshua Hunt, was curtious and professional. He went above and beyond the normal to make sure our stay was a pleasant one. He always remembered our name from the first night of our stay and had our car ready with in minutes of your request to retrieve the vehicle.

Stayed on a Friday night, I could hear the conversion of the room next door perfectly clear very annoying considering they were still talking at 2 am. Bed was comfortable, breakfast was wonderful and not too pricey. A bit annoyed that I was not acknowledged as a priority club member considering this is an upscale hotel.