We were recent guests at the InterContinental Milwaukee. We are writing to let you know how pleased we were with our visit. The room was lovely, as is the hotel. However, what made the visit so pleasureable were the kindnesses extended to us by all employees and in particular Lee, the concierge and Katlin, the desk clerk. We wanted to see the Patsy Cline show at the Stackner, and they were sold out. After a good deal of effort, Lee found us a table for two, and we loved the show.
We are Ambassador members, and we received a room upgrade, a fruit basket, drink coupons, breakfast coupons etc. We were served by Cece at the Clear Bar, and she went out of her way to please.
We do need to mention something that concerned us. We observed that Lee has no high standing chair available. We asked about this, and he said it was company policy. Having a stool would make his work so much less draining.
When people do good work, they deserve to be commended. When we stay in a fine hotel which pleases us, the management needs to know our feelings. We shall return. Hopefully when we do, Lee will have a chair.
Rev, Thad and Lynn Rutter
- Official Description (provided by the hotel):
- InterContinental Milwaukee is the place to indulge your senses. Located along the Milwaukee Riverwalk, a vibrant stretch lined with parks, sculptures, restaurants and nightlife, the InterContinental Milwaukee places you in the centre of the downtown business and theatre districts. Discover the historic Pabst Theatre, the Milwaukee Art and Natural History Museums, or one of Milwaukee's many summer festivals. For a more leisurely tour of the city take a walk along Old World Third Street or in Cathedral Square Park, and don't forget to visit the Milwaukee Public Market. ... more less
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- Also Known As:
- Intercontinental Milwaukee Hotel Milwaukee
- Milwaukee Intercontinental