We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Exceptionally comfortable, friendly, and stylish hotel in downtown Milwaukee” 5 of 5 stars
Review of InterContinental Milwaukee

Save Saved
You added InterContinental Milwaukee to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
InterContinental Milwaukee
4.0 of 5 Hotel   |   139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center) (Downtown)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #16 of 52 hotels in Milwaukee
Chicago
Top Contributor
88 reviews 88 reviews
31 hotel reviews
Reviews in 39 cities Reviews in 39 cities
61 helpful votes 61 helpful votes
“Exceptionally comfortable, friendly, and stylish hotel in downtown Milwaukee”
5 of 5 stars Reviewed February 4, 2012

Our stay here was a very pleasant surprise, going beyond just comfort and services to adding a lot of style. The rooms, beds, and pillows are exceptionally comfortable. The staff is exceptionally friendly and helpful. The use of lighter trendy colors, unique woods, carpet colors, and lighting throughout the hotel make this property feel much different from comparable hotels. Rather than just style, this place has a feel of energy throughout. A great lobby level bar for drinks, and even a ping pong table on the first floor off the lobby! The Intercontinental adds fun to a nice hotel stay. And it is conveniently located to north downtown venues...Pabst Theater, Marcus Performing arts center, and the Bradley Center.

Room Tip: Ask for rooms facing the Marcus Performing Arts Center. The walls are lit at night with constantly...
See more room tips
  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, February 10, 2012
Thank you for taking the time to write this great review. lt means so much to me to hear we provided both comfort, service and fun for your stay. I am pleased you found the aesthetics of the hotel pleasing and could feel the energy. I hope we may have the pleasure of your company again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

623 people have reviewed this hotel

Traveler rating
    326
    173
    84
    25
    15
See reviews for
86
236
32
168
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed February 3, 2012

I've stayed at this hotel for four consecutive weeks, leaving only to travel home for the weekends. The staff goes above and beyond to be considerate and accommodating. Luis knows exactly how I like my coffee and when I'd rather have a latte. Resheeda greets me with a warm, friendly smile and "Hello, Mrs. Alvarez" any time I approach the front desk, and Jay manages to be both professional and funny. The doormen make it a point to remember your name. I didn't get to meet the housekeeping staff, but my room was kept very clean. I've stayed in several rooms now, and they're spacious and comfortable. Plus, internet access is free.

I hate to be away from home, but this ingratiating staff has made my extended stay much more bearable.

Room Tip: Specify whether you would rather have one very open room or one with a split bedroom and living area...
See more room tips
  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, February 10, 2012
It is never easy being away from home for extended time. Thank you for taking the time to write this review. I am thrilled you mentioned so many of our employees by name. They often get overlooked in reviews and yet they are the heart of who and what we are. Rest assured all these employees will receive well deserved kudos for a job well done. We hope always to make our guests feel special while we have the pleasure of their company and it is reassuring to hear success stories. The next time you come our way, we hope we may continue to serve you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waukesha, Wisconsin, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2012

My husband and I got married and had our reception at the Intercontinental. From the moment we walked in, the hotel staff went out of their way to make sure that we had the best experience possible. The food was fantastic and our hotel suite was very spacious and had a very luxurious feeling about it.

The next day, the valets, specifically Will, Matt and Brandon, watched our car as we loaded our gifts/luggage and even valeted it at no cost so we could get something to eat.

I would highly recommend this hotel to anyone looking for a trendy, downtown hotel with great amenities and amazing service

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, February 14, 2012
What a tremendous honor to be a part of such an important event in your life. Will, Matt and Brandon are hard working, great employees who will be recognized for providing great service. I am delighted you found everything to your expectations. Have a wonderful life and we hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Appleton, Wisconsin
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 29, 2012

We stayed at the InterContinental Milwaukee for a friend's birthday. We could see an ice skating rink and park of the skyline from our room; once we were parked in the hotel's ramp there was no reason to have to drive anywhere since restaurants, bars and shopping were all around us. I just wish I brought my ice skates. The hotel was clean and comfortable and the associates were very friendly. The heated sidewalk outside the front entrance was also a big hit! Lucille's is a must see dueling piano bar in the downtown area!

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, February 14, 2012
Thank you for taking the time to write such a positive review. I am delighted to know we were able to be a part of what sounds like a fabulous birthday. We hope you will return the next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
2 reviews
5 of 5 stars Reviewed January 26, 2012

We stayed at the InterContinental Hotel in our hometown, Milwaukee WI. for our wedding anniversary, on December 2, 2011. Normally, we aren't to excited about staying in a hotel thats only 20 minutes from our home, but it was a special occasion so we opted to. First off, not only was Lee the most polite, and kindess concierge we have ever met, the entire staff at the InterContinental made our overnight stay very memorable. At check in, hearing that it was our wedding anniversary, we were greated warmly by the desk staff, and surprised with 2 drink coupons to celebrate our event. We dined at the in house restaurant bar, KiloWatt for dinner. We were very happy with our meal, and we headed out for a play we planned to see. While we waited for the valet, Lee Semke, hearing that it was our anniversary, surprised us with complimentary tickets to see "The Christmas Carol," which was playing right next door, so we didn't even have to leave the hotel. When we returned to our room, we were delighted to find a bottle of chilled Champagne waiting for us. As we said, we normally would've shunned staying at a hotel so close to home, but due entirely to the great staff at the InterContinental Milwaukee, we are already planning our next stay! Lee Semke ROCKS! I would highly recommend this hotel to any visitor over any other downtown hotels.

Room Tip: I don't think there is a bad room there, great location!
See more room tips
  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, February 20, 2012
It is so rewarding to hear such wonderful compliments about our staff. They are the heart of the hotel. It will give me pleasure to share this review. We look forward to having you back...soon we hope!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Crosse, Wisconsin
1 review
5 of 5 stars Reviewed January 25, 2012

Intercontinental Hotel Milwaukee remains my favorite Milwaukee area hotel. The rooms are swank, awesome bed, the lobby bar clear is fantastic bartenders atmosphere (server Cece just plain rocks on so many levels), and the restaurant Kil@Wat features the world's best oatmeal for breakfast (regardless of whether or not you actually like oatmeal!).
But again, it's the people that make it over the top "delighting your customers" through their genuine attitudes and customer service.

Amanda at the front desk when I checked in was very accomodating, professional, friendly and helpful. She also had made my reservation and took the time to look up some information on area parking, NOT at my direct request, but on her own accord of assessing the situation, and probably saved my vehicle from being towed! She is fantastic! Love her!

When I checked out in the morning, I found Erica to be efficient and kind.

Great job (as always) Intercontinental!

Room Tip: go for the junior suite or whatever they call it
See more room tips
  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, February 8, 2012
How delightful to come in today and to read this review. I totally agree...customer service is paramount to our success. Thank you for sharing your experience. I am anxious to share this not only with Cece and Amanda but with all employees. We look forward to having you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 22, 2012 via mobile

Stayed for a long weekend for a wedding, which was held at the MAC. It was within walking distance of shopping, restaurants and bars. Although you don't really need to leave the hotel. We ate at the hotel for a lunch and brunch. The meals were large, beautifully presented, super yummy, reasonably priced ($7-15), and the service was amazing. Lucas was our server both times. I would have given it a 5 across the board, but the bathroom, although clean seemed slightly outdated compared to other places we have visited.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jennifertucker, Manager at InterContinental Milwaukee, responded to this review, February 8, 2012
I am delighted you found our restaurant to your liking. I will make sure Lucas gets kudos and share this review. We take all reviews to heart and are continually working towards updating all areas of the hotel. We hope we will have the opportunity to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to InterContinental Milwaukee? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Milwaukee

Address: 139 East Kilbourn Avenue, Milwaukee, WI 53202 (Formerly Wyndham Milwaukee Center)
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Milwaukee
#7 Romantic Hotel in Milwaukee
#15 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Milwaukee 4*
Official Description (provided by the hotel):
InterContinental Milwaukee is the place to indulge your senses. Located along the Milwaukee Riverwalk, a vibrant stretch lined with parks, sculptures, restaurants and nightlife, the InterContinental Milwaukee places you in the centre of the downtown business and theatre districts. Discover the historic Pabst Theatre, the Milwaukee Art and Natural History Museums, or one of Milwaukee's many summer festivals. For a more leisurely tour of the city take a walk along Old World Third Street or in Cathedral Square Park, and don't forget to visit the Milwaukee Public Market. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Expedia, Tingo, Travelocity, Hotels.com, BookingOdigeoWL, Despegar.com, Agoda and Venere so you can book your InterContinental Milwaukee reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Milwaukee Hotel Milwaukee
Milwaukee Intercontinental

Owners: What's your side of the story?

If you own or manage InterContinental Milwaukee, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.