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“Simply amazing!” 5 of 5 stars
Review of Iron Horse Hotel

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Iron Horse Hotel
4.0 of 5 Hotel   |   500 West Florida Street, Milwaukee, WI 53204 (Walker's Point)   |  
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Hotel amenities
Ranked #1 of 52 hotels in Milwaukee
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Simply amazing!”
5 of 5 stars Reviewed August 17, 2013 via mobile

The Iron Horse is an amazing hotel lcated right across the river from the Harley Davidson museum. The staff are kind, helpful and the rooms are simply stunning. Not so close to the downtown area but good enough. Would stay here again!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,031 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (218)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 15, 2013 via mobile

I travel extensively for business and pleasure and this was truly one of my most favorite experiences. The interior design was fab , the people really nice and accommodating , the restaurant Delish. I will definitely be back. I will find a reason to return to Milwaukee just to go here. Trust me. You don't want to stay anywhere else !

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Ontario
Top Contributor
59 reviews 59 reviews
29 hotel reviews
Reviews in 42 cities Reviews in 42 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed August 13, 2013

Our first stay and not our last. Don't let the out of the way location turn you off. It is within walking distance of great restaurants and the river walk, and an easy walk to the lake front.
Loved the funky rooms, very comfortable beds and lots of great pillows.
Hooks for jackets and benches for helmets. Great rain shower! And a first for a hotel, dimmer switches everywhere. The valet staff went out of their way to accommodate our big truck and trailer. Every staff member we encountered provided exception friendly service.
They even provide ear plugs because there are train track nearby, but we never heard the train but the inroom refrigerator did produce a loud hum so the ear plugs came in handy.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 12, 2013

My husband and I stayed at the Iron Horse hotel on the night of our wedding. We both travel quite a bit and we both agreed that for the price, the rooms simply are not worth it. They are very small and we had a large (wall-sized) photo of a woman staring at us all night. It was actually kind of creepy.

In addition to that, we tried to book a block at the hotel for our guests. However, after several emails and redirected phone calls, we decided to go somewhere else. Once the Iron Horse did get back to us, they did not answer our specific questions, rather sent a generic email with information on renting a hall for our wedding (which we did not want).

The Iron Horse has great communal rooms, and restaurants. However, their inconsistent customer service and overpriced rooms leave much to be desired.

Finally, I know that it is not expected, but it would have been nice for them to send something to the room, soda/snack etc. as a congratulations. We checked into a different hotel after our night at the Iron Horse and received a free upgrade, champagne and and congratulations card. I know it didn't cost the hotel much, but it was very much appreciated.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
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Minneapolis
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 12, 2013

My husband and I stayed at the Iron Horse for a weekend in August. Overall, it was a nice stay.

I appreciated the hotel's location, near to downtown and the lakefront. Everything we wanted to do and see was close.

The hotel was clean and the rooms large and comfortable. I enjoyed have a Keurig coffee maker in the room, though they coffee, cream, and sugar were never replenished. Even so, they set up a nice coffee bar in the lobby in the mornings. The beds were extremely comfortable with great pillows!

The bathroom is spacious with a rain shower and handle sprayer, but no bath tub. We didn't have enough shampoo, conditioner, or body wash and when we called housekeeping they brought plenty up to our room in, what seemed, seconds. With extra towels! Greatly appreciated.

We ordered breakfast one morning and it was very good, hot, and came right on time.

I've seen it mentioned in a number of reviews but it's a valet-only hotel and they charge $30 a day. It's a nice touch and I've stayed in other hotels where this is the case, but sometimes I'd just prefer to get my own car instead of waiting around and then tipping the valet for walking 25 steps and driving it over. The Iron Horse should really let guests park their own cars if they desire to do so.

Our room was right against the train tracks and yes, we could hear trains passing through at night. Shutting the black-out drapes seemed to help muffle the sound a bit. What was more annoying was that we were at the end of the hallway on the second floor right near an exit door to a stairwell, the ice machine, and a service elevator. At 2am we heard drunk people talking and laughing loudly while filling up their ice buckets. It sounded as though hotel staff were coming and going via the exit door and service elevator equally late at night, though those also might have been other guests. I'm not blaming the hotel for this at all, just forewarning future guests who are light sleepers - don't use rooms 207 or 208 (and I'm guessing 307, 308, 407, 408 as the other guest floors probably have a similar set up).

There is the cutest store on the first floor of the hotel I was dying to check out but it was closed during our entire stay.

I think the hotel is lovely and cool and I've wanted to stay at the Iron Horse since it opened. It's price is above and beyond anything else in Milwaukee and I just don't think it's really worth it.

Room Tip: Pay extra for a room not near the train tracks.
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2013 via mobile

We have only had the pleasure of staying overnight at the Iron Horse once, but we would stay here from often if we had the chance.
Everything from when you drive up with the prompt valet service, to the kind and professional staff, to the cleanliness and comfort of their rooms, Iron Horse Hotel in a perfect place to rest one's head and feel welcome.
Recommend this place to each and every person who is staying in downtown Milwaukee in the near and distant future.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fennville, Michigan, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2013

We stumbled across the Iron Horse Hotel through Hot Wire and what a fantastic find, best one by far in the whole trip. You are offered a 'welcome drink' upon check in. The staff was very helpful to out-of-towners. The hotel and rooms are beautifully decorated with much care given to detail. The rooms are clean, spacious, and comfortable. They are biker friendly with canopy covered parking spaces for the bikes. The restaurant was also very good. If interested they have a happening bar at night. If not, the rooms are far enough away that we didn't hear any noise. I would stay again if in Milwaukee area.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Iron Horse Hotel

Address: 500 West Florida Street, Milwaukee, WI 53204
Phone Number:
Location: United States > Wisconsin > Milwaukee > Walker's Point
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Milwaukee
#1 Romantic Hotel in Milwaukee
#1 Business Hotel in Milwaukee
#1 Spa Hotel in Milwaukee
#4 Family Hotel in Milwaukee
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Iron Horse Hotel 4*
Official Description (provided by the hotel):
The Iron Horse Hotel is Milwaukee's most chic and sophisticated property - the transformation of a 100-year-old downtown warehouse into a modern luxury boutique hotel. As the industry's first upscale hotel geared for business travelers and motorcycle enthusiasts alike, The Iron Horse Hotel meets the distinct needs of both corporate and leisure guests with its special services, unparalleled amenities and 100 loft-style guest rooms. ... more   less 
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Also Known As:
Hotel Iron Horse
Iron Horse Milwaukee

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