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“Gorgeous hotel” 5 of 5 stars
Review of Iron Horse Hotel

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Iron Horse Hotel
4.0 of 5 Hotel   |   500 West Florida Street, Milwaukee, WI 53204 (Walker's Point)   |  
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Hotel amenities
Ranked #1 of 52 hotels in Milwaukee
Chicago, Illinois
1 review
“Gorgeous hotel”
5 of 5 stars Reviewed April 21, 2013

First time at Iron Horse, came up for the weekend from Chicago and found the staff to be warm and inviting. The ambience was trendy and very unique. Have stayed at great boutique hotels all over the country and this tops the list - the use of vintage material, the attention to details - loved every little detail. Will absolutely come back - heard there is another opening in Ohio and will be sure to visit. There was a gorgeous wedding proposal going on the evening we checked in. Irish dancers, bagpipes - I completely understand now why he chose to make this hotel part of his special night.

Room Tip: I am a heavy sleeper and never heard the train that runs right outside the hotel - my husband is a l...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesValona, Director of Guest Experience at Iron Horse Hotel, responded to this review, April 29, 2013
The proposal that you saw in the Lobby was probably one of the top 5 we had here at the hotel. We are all so lucky to be a part of special moments in people's lives. Thank you for the review and please come see us again soon!
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
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  • German first
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English first
Zurich, Switzerland
Senior Contributor
36 reviews 36 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 21, 2013

Drove up from Chicago, valet parking only and it was professional and friendly. Check in was an easy process and the bell staff was efficient with my luggage. The room was spacious, clean and modern with a lovely bathroom (see pictures). I had the corner loft alcove room. Good onsite restaurants and friendly guests, so very harley, loved it! Location was nice, close to downtown and there is a casino near by. Checkout was equally painless. Will stay there again!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesValona, Director of Guest Experience at Iron Horse Hotel, responded to this review, April 25, 2013
Thank you so much for this great review. To hear that we left such a great impression on you. To hear that we are one of the best hotels you have experienced is amazing! Thank you so much and we hope to see you again!
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De Pere, WI
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 19, 2013

Simply put ... one of the top hotels I have ever stayed in. When you visit Milwaukee, spend the extra money and treat yourself with a night or two at the Iron Horse Hotel.

Pros:
customer service is 5 star, friendly and helpful, willing to go the extra mile
bar is well stocked with fine "browns" for the sophisticated drinkers
in room dining is better than most sit down restaurants
rooms are unique, genuine warmth, cool decor
free wifi
dog friendly - treats awaiting
beds are just ... great!
cool rain shower feature in the shower, artsy sink
great location - great eateries within one mile (Cafe Benelux)
overall cool vibe

Cons:
I don't live in Milwaukee!

Room Tip: A mile away from Cafe Benelux and right next to the Harley Museum.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesValona, Director of Guest Experience at Iron Horse Hotel, responded to this review, April 25, 2013
Thank you for the comments on the amazing staff we have here at the hotel. I can promise you that all of the smiles here are genuine. We hope to have you with us again!
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Madison, Wisconsin, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

This hotel is absolutely AMAZING. From the moment you walk in the door you can’t help but forget about everything else! The staff is phenomenal and the service they provide is top notch! Even though we are only a couple hours away, my husband and I “vacation” to Milwaukee just to stay at the Iron Horse. By far my favorite place in all of Wisconsin!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesValona, Director of Guest Experience at Iron Horse Hotel, responded to this review, April 25, 2013
So many of our guests live very close to the hotel and are looking to have a special night or 2 away without having to go far. We do our best to make sure that they feel like they are on a vacation far from home. Thank you for the review!
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Dubuque, Iowa, United States
1 review
5 of 5 stars Reviewed April 18, 2013

This is definitely our favorite hotel of all time. We discovered it a few years ago, and now we try to make it back every year because we love it so much. The decor is so cool--part modern, part rustic, but all luxurious. The calarmari app at the bar downstairs was delicious. As was our room service breakfast--everything was hot, yummy, and on time. We said multiple times how we couldn't believe how friendly and helpful every single staff member is at the hotel/bar/restaurant. They hire great people. We also walked across the street and took a tour of the Great Lakes Distillery--that was a lot of fun and very interesting. We will definitely be back!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesValona, Director of Guest Experience at Iron Horse Hotel, responded to this review, April 19, 2013
Thank you for such a great review and for becoming one of our many loyal guests. I love to see that people view us as a place to come for all occasions. I hope to see you again very soon!
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Atlanta
Top Contributor
82 reviews 82 reviews
38 hotel reviews
Reviews in 46 cities Reviews in 46 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed April 15, 2013

A truly special experience. Beautiful hotel with special design details and vibe. Just south of downtown in a warehouse district (technically Walker's Point). Uber cool. But what sets it apart was the service, the quality of the food, the comfort of the room. A dreary, cold, grey, rainy weekend became a special weekend with my fiance as a result. Very good food and service -- and we ate in the hotel for two breakfasts, one lunch, one cocktail hour and one light dinner. Bed was comfy. Service quality from the staff was consistently solid. LIked the library to do some work pre-check in. Hotel was able to check us in a little early, which was nice.

Downsides? We were on the side with the trains on the second floor. The second floor is open to the lobby below, so if there is an event, the sound travels upstairs (but is not overwhelming -- rooms dampen sound well). Heard at least one big freight train boom each night that stirred us. No self park -- only valet for $25/day and the downtown hotels with no parking space to speak of charge $15? Can't imagine the warehouse district does not have more affordable options. Biggest complaint? We didn't like the shower. Weird, right? It's pretty open with a sunflower "rain" style ceiling-mounted faucet plus a hand held. Kinda cold and hard not to also wash your hair each time you stepped in due to the design.

Massages were nice, but also over-priced. $125 plus automatic $25 tip for 60 minutes of light touch "deep tissue." Again, pleasant staff and all, but $300 for two massages?

We parked on the street one night (economy car -- no frills and empty). No issues. Overnight parking only on weekends apparently.

Hoping Marquette invites me back next year so I can visit again!

Room Tip: Avoid second floor if there are events --- on Saturdays, bar and lobby are packed. "03" st...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesValona, Director of Guest Experience at Iron Horse Hotel, responded to this review, April 19, 2013
It has been very dreary outside the past couple of weeks but we hope our guests don't even notice once they come into the hotel. Thank you for all of the compliments and we hope Marquette brings you back too!
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Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed April 15, 2013

I recently stayed at the Iron Horse Hotel and found it to be an incredibly satisfying place! The ambiance, the history, the service and the crowd that hangs there is outstanding. I wish all hotels put this amount of thought into making their patrons satisfied. This place mixes motorcycle attitude along with class. I can't wait to go back!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesValona, Director of Guest Experience at Iron Horse Hotel, responded to this review, April 19, 2013
We are all so grateful to have people love the hotel and even more so to be a favorite hotel! Thank you so much for the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Iron Horse Hotel

Address: 500 West Florida Street, Milwaukee, WI 53204
Phone Number:
Location: United States > Wisconsin > Milwaukee > Walker's Point
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Milwaukee
#1 Business Hotel in Milwaukee
#1 Romantic Hotel in Milwaukee
#1 Luxury Hotel in Milwaukee
#4 Family Hotel in Milwaukee
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Iron Horse Hotel 4*
Official Description (provided by the hotel):
The Iron Horse Hotel is Milwaukee's most chic and sophisticated property - the transformation of a 100-year-old downtown warehouse into a modern luxury boutique hotel. As the industry's first upscale hotel geared for business travelers and motorcycle enthusiasts alike, The Iron Horse Hotel meets the distinct needs of both corporate and leisure guests with its special services, unparalleled amenities and 100 loft-style guest rooms. ... more   less 
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Also Known As:
Hotel Iron Horse
Iron Horse Milwaukee

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