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Iron Horse Hotel: Traveler Reviews

4.0 of 5
500 West Florida Street, Milwaukee, WI 53204 (Walker's Point)
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Hotel amenities
Iron Horse Hotel
Ranked #1 of 51 hotels in Milwaukee
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758 reviews from our community

Traveler rating
    629
    97
    19
    7
    6
See reviews for
Families
54
 
Couples
385
 
Solo
46
 
Business
161
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Wisconsin
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
“Great hotel”
5 of 5 stars Reviewed February 12, 2013

My husband treated me to an overnight and we weren't disappointed. From the attentive car park, desk staff to waiters in Smyth and manager Monica. We had massages that were the best we've had,(we've tried many different places). Our room was a corner with windows on both sides. Even though we looked out on factories, it was clean and nicely spaced with a great shower that had a rainfall spigot. We will definitely stay again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WisconsinLou about Iron Horse Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesValona, Director of Guest Experience at Iron Horse Hotel, responded to this review
February 14, 2013
I am so happy to hear that you enjoyed your time with us. We are so fortunate to have such a great team and Monica is such a wonderful example. I will be sure she sees this and thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
port washingotn
1 review
“Best Place To Stay! A Must See For Yourself”
5 of 5 stars Reviewed February 11, 2013

My husband and I stayed the night at the Iron Horse to see a concert that was in town. We were blown away with the excellent customer service upon arriving at the hotel. When we checked into our room we were greeted with friendly staff that went above the job spec's and also received a amazing complementary cocktail that we were able to bring to our room. We dined at their restaurant, the Symth, and was the best food I have eaten since I've moved to WI. I'm a very picky eater and from Cali so my husband is always nervous about taking me to restaurants because the food usually doesn't satisfy my pallet. We will defiantly be going back to stay again. My husband liked it so much that he wants to visited there monthly. I'm skeptical about other peoples reviews but I must say all 635 are all true.

Room Tip: We stayed on the 5th floor facing the Harley Museum and the view was amazing. You don't hear any...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rachelPortWashingotn about Iron Horse Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesValona, Director of Guest Experience at Iron Horse Hotel, responded to this review
February 12, 2013
Smyth is really a wonderful restaurant and we appreciate your kind comments about it. The focus of our chef is on local food and midwest flavors. We look forward to having you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upton, Massachusetts
1 review
“Enjoyed Every Minute”
5 of 5 stars Reviewed February 4, 2013

Do not hesitate to book the Iron Horse Hotel. In a homogenized hotel landscape -- rescue me, please, from the Marriott family of properties -- this creative space is quite the find. The staff is friendly, the food is top-notch, the beer (naturally) is superb, and the special touches abound. And this is before you get to the room.

I won't get into too much detail on the actual accommodations because you will want to spend time yourself enjoying each and every creative detail -- and they are numerous. I will tip off one thing -- I'm a sucker for a rainforest shower.

Was enjoying myself so much that I waited until the last moment to leave and rushed to catch my flight. In doing so, left one of my travel bags in the room. The next day, it arrived at my home via FedEx.

Way to go, Iron Horse. You are No. 1 in Milwaukee for a reason. Will be back.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alan T about Iron Horse Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesValona, Director of Guest Experience at Iron Horse Hotel, responded to this review
February 5, 2013
We welcome you to our Family and we're glad your made your flight. Thank you for writing such a kind review. Our oversized slate and glass shower rooms will be awaiting your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
1 review
“Amazing staff!”
5 of 5 stars Reviewed February 4, 2013

My daughter who resides in Milwaukee gifted us an overnight stay at the Iron Horse. This was not our first time being there, but it was a first for staying overnight. From the front desk check-in to checking-out the next day, the entire staff was very prompt, attentive, and everyone had pleasing attitudes. The atmosphere and decor is perfect! Relaxed, yet sexy and spohisticated. After our visit to the Harley Museum we went down to the bar for a cocktail and the drinks to the crowd was a great mix of everyone. We were pleasantly surprised at not only the convenient location but also how quiet the area was. Within walking distance to the Harley-Davidson Museum, 2 minute drive to the casino, and minutes from downtown, this is just overall a hotel you would love to go back to.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask faithasch a about Iron Horse Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesValona, Director of Guest Experience at Iron Horse Hotel, responded to this review
February 5, 2013
I can not thank you enough for your wonderful comments on the staff here at The Iron Horse. They are the heart of the hotel and a huge part of our success. Please come see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
“Best. Hotel. Ever.”
5 of 5 stars Reviewed February 4, 2013

Our weekend at the Iron Horse exceeded our expectations in every way. Room was ample and stylish. Staff was incredible and attentive. Food and bar were great. It made for a phenomenal weekend in Milwaukee. Can't wait to get back for another visit.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jim N about Iron Horse Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesValona, Director of Guest Experience at Iron Horse Hotel, responded to this review
February 5, 2013
Thank you for your fantastic comments about our hotel! We would love to have you back anytime you are in Milwaukee!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iron Horse Hotel

Also Known As:
Hotel Iron Horse
Iron Horse Milwaukee
Address: 500 West Florida Street, Milwaukee, WI 53204
Phone Number:
Region: United States > Wisconsin > Milwaukee > Walker's Point
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotels in Milwaukee
#1 Business Hotels in Milwaukee
#2 Romantic Hotels in Milwaukee
#3 Family Hotels in Milwaukee
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Iron Horse Hotel is Milwaukee's most chic and sophisticated property - the transformation of a 100-year-old downtown warehouse into a modern luxury boutique hotel. As the industry's first upscale hotel geared for business travelers and motorcycle enthusiasts alike, The Iron Horse Hotel meets the distinct needs of both corporate and leisure guests with its special services, unparalleled amenities and 102 loft-style guest rooms. ... more   less 
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Iron Horse Hotel
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