This hotel really lived up to the hype. very spacious rooms, clean, nice decor and great hotel ambiance. The friendliness and customer service was exceptional. From changing a reservation before arrival to the Christmas morning breakfast our trip was delightful. The staff went above and beyond, The bartender was able to pull some strings for us on Christmas morning by asking the kitchen to grant our request for a light breakfast in the bar(we missed the breakfast in the library because we slept in). He could have said no sorry but instead went above and beyond and made it happen. Not only was he smiling but he also had a great holiday sweater on. Now thats the spirit!