The name of the hotel, Iron Horse, threw me off a bit until I learned it was a term used to refer both to a locomotive and a motorcycle. This seemed fitting as the building is right next to an active freight train track and is within view of the Harley-Davidson museum. Considering this boutique hotel received decent reviews and was in an interesting part of the city, I decided to book a trip here with 3 other friends and had no regrets.
Reserving the room online was easy enough through Iron Horse's website. Prompt email confirmation was received as was a reminder email several days prior to our arrival. The reminder email was a nice surprise and made me wonder why other hotels I've stayed at didn't provide something similar.
Upon arrival, we were quickly checked in and provided a complimentary punch cocktail. The front desk staff was professional and friendly, providing casual conversation and suggestions on local spots to visit. I was impressed with the lobby area--dark and warm colors with comfortable-looking seating.
Our room on 4th floor overlooked the train tracks and provided a view of the Harley-Davidson museum and city skyline. Initially I was concerned with being directly above the active train tracks, however, the hotel provides complimentary ear plugs for light sleepers (which I utilized). Looking back I realize I quite possibly didn't even need to use the earplugs since the trains' rumble was not that jarring.
The queen size beds were quite comfortable, the room was rather spacious, and the decor was very masculine--dark colors, hard/industrial materials, and a great wall mural. The mini-bar was sufficiently stocked and reasonably priced. The bathroom was a good size and the complimentary shampoo/soap/lotion were better than average. The only complaint with the bathroom (as noted by another reviewer) is that you have to step under the showerhead to turn on the water causing a brief shock to the system when cold water comes out. This was just a very minor inconvenience and didn't detract from our overall stay.
We had an evening cocktail in their bar and felt quite comfortable. The waitstaff was friendly and attentive. We did not eat in the restaurant as we wanted to venture out to local eateries.
Overall, I would completely recommend Iron Horse Hotel to anyone I know visiting Milwaukee.