This hotel is a beauty! The lobby is gorgeous - especially now, all decorated for Christmas. We had a room in the old section and thought that it was charming with extra tall ceilings, and fine furnishings. The hotel was very clean throughout. We had a chance to dine in the restaurant for dinner and the cafe for breakfast. Both were very nice. All of the staff that we dealt with were courteous and professional. I would highly recommend staying at the Pfister.