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“Close to a fairy tale....” 4 of 5 stars
Review of The Pfister Hotel

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The Pfister Hotel
4.5 of 5 Hotel   |   424 E Wisconsin Ave, Milwaukee, WI 53202 (Downtown)   |  
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Ranked #3 of 52 hotels in Milwaukee
Highland Lake County, Indiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Close to a fairy tale....”
4 of 5 stars Reviewed November 5, 2012 via mobile

You feel like you are staying in a beautiful castle when you are here. Decor is amazing and the staff is great. The only thing that bothered me was that we asked for a quiet room because my husband and I were finally child free for the night, and they put us next to the elevator. I couldn't take the noise so we moved from the new part of the hotel to the old part, which I liked better. However, that room was close to an event or banquet room. Luckily I had a couple of noise machines to help block the noise....beautiful hotel but I wish I had a better night sleep.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review, November 8, 2012
Thank you so much sharing your experience with us and for choosing the Pfister for your special evening away. We take experience such as these very seriously as we strive the absolute best possible experience for all and wish everyone a "fairy tale" like time with us. We of course apologize for the disturbances you experienced but are thrilled that you all were still able to have an enjoyable experience. We hope to see you again for your next evening away. Best wishes and safe travels.

Thank You
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965 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (285)
Date | Rating
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English first
Seattle, WA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2012

I love Milwaukee, and the Pfister is renown for it's class. I was in town for a wedding, and it was truly beautiful. My view was nice, bathtub looked brand new, and the room was lovely. However, I rented a car, and had to spend about $25 to park at the hotel, when I never actually left the hotel. I should have parked on the street (way cheap & safe), but didn't know about the fee until I checked out.

Room Tip: Definitely the higher level the better!
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  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review, November 8, 2012
We thank you so much for your response and for taking the time to share your experience. We are thrilled that you enjoyed your stay here with us and we very much hope you continue to choose the Pfister the next time you visit Milwaukee.

Thank You
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Houston, TX
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 4, 2012

My husband and I stayed here to commemorate our 30th anniversary - hadn't been at the hotel since 1982. It's more lovely than we remembered and the service was exemplary. Peter, the concierge, interviewed us extensively to make sure he was recommending a restaurant that would make us happy. After much consideration, we dined at the Mason Grill - were able to watch the goings-on in the kitchen and thoroughly enjoyed ourselves. I can't say enough about delighted we were with the entire experience - and we're looking forward to making this an annual event.

Room Tip: Try to get an exterior room - the interior rooms on the lower levels are less satisfactory.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review, November 5, 2012
Thank you so much for sharing your experience!! It is truly an honor and a pleasure to be bale to be a part of such a special occasion. We very much look forward to continuing to be a part these special memories. We'll see you soon!!

Thank You
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Allen, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 3, 2012

My sister and I stayed at the Pfister Hotel while visiiting our niece who is attending college in Milwaukee. The room was very nice lots of space with a very nice bathroom. The hotel is very clean the people were nice and we enjoyed our stay. The only drawback was at one point we could hear our neighbors in the next room very clearly. They had a baby and we were afraid we would be kept up all night however we did not hear anything at night but they were loud during the day and evening. I would recommend this hotel to those visiting Milwaukee.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review, November 5, 2012
Thank you so much for choosing the Pfister and for sharing your experience with us all. We are thrilled that you and your sister had such a good time. We truly hope that you will continue to choose the Pfister every time you visit Milwaukee and/or your niece.

Thank You
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PEWAUKEE
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 2, 2012

What a gorgeous Grande Dame hotel! Stayed on business in the tower and it was OH SO Classy! There are so few places where one can feel elegant and pampered! Mason grill was tasty and room service was on time, hot, exactly as ordered and delivered by a pleasant mannerly young man. Loved the robes! How nice to come home and slip on a robe to relax! Wonderful tradition and lovely historic hotel!

Stayed October 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review, November 8, 2012
Thank you so much Roxanne B. We are so glad you were able to experience the comfort of a home away from as well as the elegance the Pfister is fortunate to have cast for so many years. Hopefully on your next visit you can continue to enjoy more of the elements that encompass the Pfister experince such as the renowned Well Spa. Again thank you and we hope to see you again soon.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
Reviews in 22 cities Reviews in 22 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed November 2, 2012 via mobile

I am midway through a 2-week stay on business, and brought along my wife and daughter. This is a tremendous hotel experience in every way. There is no need to consider any other downtown property.

Location. Smack on the middle of downtown and a short walk from all relevant commercial or government offices, this place is very handy. It is also a short walk to the museum complex as well. When you are here, definitely walk around in the neighborhoods to the north. The Episcopal cathedral is a treasure not to be missed. A lot of great places to eat nearby. Also near all the private clubs.

Rooms. Very high standards for a very reasonable price. Definitely upgrade to the executive suite on the historic building, which is only about 20% more. The Victorian era atmosphere is well maintained, and not "creepy" like some 1800's places can be. In fact, they have a very fine Victorian oil painting collection -- purchase the professional catalogue in the gift shop.

Food. For a short stay, no need to leave the premises. The food in all venues is tops. The salads in the lobby lounge and cafe are very good, and the "swank" seafood-steakhouse offering is very well executed. About 25% below Chicago prices. The nearby German restaurants make you feel like you are in Munich.

Children. The staff has treated our 4.5 year old like a little princess. Even arranged an in-house trick or treat experience. The inside pool on the 23rd floor has a shallow end kids can stand in. Lots of fun running around in the huge lobby. Do it.

Staff. Always the critical difference. The valet, front desk, security, food, maid, and spa staff are uniformly pleasant and efficient. Management should double their pay. And the management, especially Christoher the night manager, lives up to the staff.

Music. Like the Grand Hotel, there is no cheap recorded music. Rather, jazz, piano, and other offerings are provided every night -- even Sundays.

Overall. One of the best city stays we have ever had, and we travel extensively.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth W, Front Office Manager at The Pfister Hotel, responded to this review, November 8, 2012
Wow!! We cant thank you enough for sharing your experience in such a way we could only hope to convey. It has truly been a pleasure being able to house you and your family, especially for an extended stay and we are beyond thrilled that we were able to make it your home away from home. As you said you said while we are so fortunate to work in such a majestic place it truly is the people here that make all the difference. Again we so thrilled that you took as much pleasure staying with us as we took in being able to host you and your family. We hope to see you all again. Best wishes and safe travels.

Thank You
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 29, 2012

My friends and I went to the Pfister, had a spa day and took advantage of their "Bff Package"

As another reviewer mentioned, we received a $50. gift card for food, 25% discount to the spa, $20 drink card and free valet parking. We booked a suite, which was updated, though still had some of the traditional charm of the hotel.

The friendliness and courteousness of the staff can not be overstated here. From valet, front desk, bartender, waitstaff, spa personnel, everyone was above and beyond in their friendly attitude and service.

The spa was AWESOME. Had an hour facial, and hour massage. Each room has it's own bathrom for your personal belongings, with heated tile floor and a great shower. The treatments were fantastic, best massage I've ever had.

Sunday brunch was great, smiling chef at the carving station also over the top friendly. Mimosa's and Bloody Mary bar.

We are already talking about going back in 3 weeks. Milwaukee is a great city, and this experience could not have been better. I HIGHLY recommend it!!!

Room Tip: I think they are in the process of updating rooms, our room was updated and although not huge, bed w...
See more room tips
  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin Z, Manager at The Pfister Hotel, responded to this review, November 1, 2012
Dear Laura,

Thank you so much for taking the time to share your fabulous Pfister experience on Tripadvisor. This is the kind of review that our entire staff seek to receive on a daily basis and we're absolutely thrilled to hear we delivered.

Milwaukee really is a great city, and we're immensely proud to be a historic part of it. We couldn't be happier to hear that our neighbors to the south love it as well!

Thanks again for the review, and we look forward to having you and your friends back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Pfister Hotel

Address: 424 E Wisconsin Ave, Milwaukee, WI 53202
Phone Number:
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Milwaukee
#2 Spa Hotel in Milwaukee
#2 Romantic Hotel in Milwaukee
#2 Luxury Hotel in Milwaukee
#4 Business Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Pfister Hotel 4.5*
Official Description (provided by the hotel):
The Pfister Hotel, built in 1893 has been the premier downtown Milwaukee hotel for over a century, and continues to celebrate a tradition of gracious service and impeccable style. From the moment you arrive, you'll notice the extraordinary architecture, and a welcoming ambiance marked by a priceless Victorian art collection which rivals that of any hotel in the world. The Pfister Hotel in Milwaukee has received accolades as being the best of downtown Milwaukee hotels since it opened. We are proud of our AAA Four-Diamond Award and membership in two of our industry's leading organizations: Historic Hotels of America and Preferred Hotels & Resorts Worldwide. ... more   less 
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Also Known As:
Pfister Hotel Milwaukee

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