Have stayed at this hotel previously when it was a comfort suites and was not impressed due to cleanliness of room & safety due to maid leaving hotel door open after she had cleaned. Hotel has now changed to Park East so decided to give it another try & it continues to have problems. Lower level garage dripped white spots all over my truck & many others from roof of garage. Desk staff was well aware of issue in that they kept a bottle of vinegar & water & rags behind desk for you to clean your car with when brought to their attention. 1/2 hour later of cleaning hood of my vehicle and spots removed & received no apology or offer of compensation, then had to wait for spot to open on upper level to move my vehicle so as not for it to happen again. Next came room key problems: 3 rooms reserved in our party & everyday of a 4 day stay everyone had to return to front desk in that all the room keys would not work day to day. Midnight desk clerk 'Scott' was the most unsympathetic to our issue stating it happens. Ice machine was also out of order on our floor all 4 days creating an inconvenience. Lastly, day 4 of our stay we wake up to absolutely 0 hot water in the shower. Desk clerk says they are having water tank issues & it was being looked at with no time frame of being fixed. Had to check out with no morning shower & again no apology from desk staff. The hotel & staff hospitality is lacking to say to the least. The only thing this hotel has in its favor which is why I gave it 2 stars is strictly for the location of being able to walk to summerfest, lakefront & the rooftop access for sitting outside. If that is not a priority for you I would recommend looking elsewhere for hotel commendations as will we on our next visit.
- Official Description (provided by the hotel):
- Plan an unforgettable stay in downtown Milwaukee at our lake-view hotel, located a stone's throw from beautiful Lake Michigan. At Park East guests will find the city's best museums, nightlife, sports arenas, shopping and restaurants right outside their door. All of our pet-friendly guestrooms and suites have been designed for simplicity, elegance and comfort - a combination that guarantees a relaxing stay at an unbeatable price. Every room includes a refrigerator, microwave, coffeemaker, cable TV, free wireless Internet, complimentary breakfast, cozy bedding and more. For an added touch of luxury, upgrade to a suite with a private Jacuzzi tub, or request a room with fantastic views of the lake or downtown. When you've finished exploring the city, return to the hotel for a locally brewed beer and dinner at Aura Restaurant and Lounge, or unwind with a lakeside stroll on the paths located just outside. First-class amenities like a 24-hour fitness center and scenic rooftop patio make Park East Hotel one of the best values in the heart of Milwaukee. ... more less
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- Also Known As:
- Comfort Inn And Suites
- Comfort Hotel Milwaukee
- Comfort Inn Milwaukee
- Milwaukee Comfort Inn