I travel a lot for work and was pretty excited about going to the Knickerbocker for a wedding. Online it looked adorable and for the expensive price; I was sure this was going to be one of the best hotels ever. Oh dear god... was I wrong.
When we arrived the desk clerk said she wasn't sure if our room had been cleaned could we wait. Sure, no biggie. Then she said... I'm sure it was, go ahead up and call if it hasn't and we'll take care of it. When we walked it, I thought ooops hasn't been cleaned. The bed sheets didn't look washed, there was trash on the side table and everything was just kind of rundown.
THEN, I walked into the bathroom and there was pubic hair all over the shower and the toilet seat. There was a used bar of soap that apparently had been used by Sasquatch-covered in hair.
I called down to confirm it had not been cleaned. A different clerk told me it was but he would send housekeeping up. The housekeepr was incredibly rude and told me she had cleaned. When I showed her the bathroom she said: Oh I must have missed that! EWWWW. what else did you miss. I went down to demand a new room and a discount for the trouble. (We were now late for the rehearsal dinner.) We were switched to the room next door. It was just as rundown but at least clean (at least that's what I'm telling myself.) I called hotels all that night to see if we could change hotels but everything was booked.
They gave us a $20 discount for the trouble - $20 on a nearly $200 room GIVE ME A BREAK. That barely pays for your $15 parking fee. I felt dirtier sleeping in the bed than I did after 5 hours of dancing at the wedding.
If you have a reservation here... GET OUT NOW.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.