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“Old School Charm, Mixed Bag” 3 of 5 stars
Review of Knickerbocker on the Lake

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Knickerbocker on the Lake
3.0 of 5 Hotel   |   1028 East Juneau Avenue, Milwaukee, WI 53202 (Downtown)   |  
Hotel amenities
Ranked #39 of 52 hotels in Milwaukee
Seattle, Washington
Top Contributor
51 reviews 51 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
49 helpful votes 49 helpful votes
“Old School Charm, Mixed Bag”
3 of 5 stars Reviewed August 4, 2012

This is a condo hotel. No bellhop, no doorman, no conceirge.

Our suite was a one-bedroom apartment with a full kitchen and two televisions, and we liked the old-fashioned details. Had a real 1930s-'40s charm. Very homey, quiet, unpretentious (without being shabby), clean, and comfortable, and the location next to the lakefront park was fantastic. There's a pretty good restaurant in the hotel.

However, the furniture wasn't too comfortable, the bathroom was tiny, the paint and carpeting needs updating (but again, it was not shabby), and the window air conditioners weren't quite adequate for a hot day, but on the other hand it was nice to have windows that opened. The bedroom was big enough for a king-sized bed, but it was a queen. Also, the Wi-Fi was iffy.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Bloomington, IL
Top Contributor
55 reviews 55 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 28, 2012

Before we arrived, we received wonderful service from the manager who helped us with our reservation. He was very kind and gave us a very good rate.
However, my experience while at the hotel barely met my expectations. The room (617) was clean and had a kitchenette. The bathroom was very small. The rollaway bed we requested for our daughter was so uncomfortable we just put the mattress on the floor. I asked for a different one the next day and was told there weren't any others. Upon check-out, I asked for it to be removed from our bill and was questioned several times before it was removed.
The hallways and carpets were worn. The overall feel was sterile. There was a computer and printer in the lobby which was nice if you needed to print something out.
The salon was nicely decorated, the massages were very good (although the massage therapist was late) and well priced.
As for the parking, the fee was $15 per night for the private lot. I think it should be free for guests.
This would be an okay place for a business trip but not for leisure and definitely not with kids.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 26, 2012 via mobile

Within walking distance to festivals, art museum, river walk. No amenities (except kitchenette which we didn't need for an overnight trip), but location was great. Building on registry of historic places. Clean, friendly staff. Other reviewers said difficulties with parking (or lack thereof). We had no problem - mentioned my concern about parking to staff. They issue parking passes - only enough passes for as many spaces as try have - so we were guaranteed a space for $15 a night... Cheap compared to Chicago hotel parking rates. They let us check out late and use the parking pass the rest of the day, even after we checked out, no problem. Just ask :). Was a decent place to stay for a short getaway.

Stayed July 2012, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Falls Church, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 24, 2012

This "hotel" is really a condo building in which a portion of the units are rented out by the owners. So, all of the units have kitchenettes, which is good, but all of them are as different as if they were decorated by different people off the street -- which they were! In our wedding group some people had units with marble bathrooms and French-style furniture, we had 70's brown corduroy upholstery and a value-city mission bedroom set, and outdated kitchen and bath. This place would be a good value if you really wanted a kitchen and were staying on business for a while, although I think the Astor Hotel next door is cheaper. In our unit, the wifi did not work despite what the desk clerk said, the sink drained slowly, and the elevator broke one day and one day had no lights on in it - the clerk said go ahead up in the pitch black. The clerk is just the desk person you might expect in a vintage condo - which is what she is. There is only one ice machine/vending area on the ground floor. The halls are long and the carpet is old. But is is more homey than a cookie cutter hotel. Don't stay here with kids. There are no rooms with two beds - only a cheap love-seat pullout that is very inadequate even for a kid. No pool or other activities for kids. The Knick restaurant in the lobby was excellent - surprisingly so

Room Tip: Ask for an updated room on a high floor with a view. Not all rooms have wifi - no matter what they...
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  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 9, 2012

We just stayed one night at the Knickerbocker on a quick road trip to Milwaukee to attend Summerfest. I found it on Expedia when I wasn't having much luck with Priceline. We were very happy with the location of the hotel. It is walking distance (it's a little less than a mile away) from the festival grounds. It's a nice walk along the lakefront too. We were a little surprised with the parking situation though. I went back on their website and couldn't find anywhere that it said it was street parking. Maybe it was because it was Summerfest? I did see that some of the building is residential so maybe the lot is for the people who live there? It was a little strange, we arrived about 4:30 on a Thursday and the girl that checked us in said that street parking was 2 hour parking until 7 p.m. She said that after 7 she could give us an overnight parking pass that was good until 7 a.m. This was kind of disappointing because we had just planned on dropping off our stuff and heading to the fest. We didn't really want to walk back in 2 hours and move the car. So I asked her how much the ticket would be if we didn't move the car and got a ticket. Only $17 and they can only ticket you once in a 24 hr period! So we decided to just get the ticket and not have to worry about coming back. She seemed to act like this is what most people do. Well, we didn't even check on the way back and when we left the hotel about 10 am the next morning, we didn't have a ticket. Don't know if we got lucky or if they don't monitor it very often? So just beware of that if you stay there! I think we were in one of the older rooms 614 (I read that some have been redone recently with hardwood floors and newer appliances) but it was clean and worked for us. One other little thing that I found odd was there wasn't any soap in the bathroom. There was shampoo, conditioner and lotion, but no soap. Maybe it was just forgotten? The spa/salon and restaurant looked nice, but we didn't have time to experience them. Overall it was a fine stay for one night.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, Massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 22, 2012

My wife and I stayed here for two nights while visiting Milwaukee. We were very impressed with the whole experience. The hotels history is shown throughout, from the beautiful decor of the lobby all the way up to our room, which was tastefully decorated and very clean. The mix of old with modern amenities is perfect. Comfortable bed, clean bathroom, and not one but two walk in closets made it all the better. Our room even included a kitchenette. It is in a safe neighborhood and sits not far from Lake Michigan. The guest relations folk were very accommodating. We did have to turn away the cleaning person when she showed up bright and early to clean our room as we were just getting our day started. "The Knick", the on site restaurant, was outstanding! No question would we stay here again when we return to Milwaukee.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, AZ
Top Contributor
69 reviews 69 reviews
63 hotel reviews
Reviews in 49 cities Reviews in 49 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed March 11, 2012

I stayed at the Knickerbocker for two weeks in February. I was very impressed with the hotel, my room (818), and the hotel personnel. The lobby and hallways have been updated....very classy (in an old fashion way).

My room has been recently remodeled and was perfect for a long stay. Wood floors, comfortable furniture, and modern kitchenette. Bathroom was clean, but old fashion (but who should care).

Knick restaurant in the building for sandwiches and light meals. Good bar. County Clare Irish Restaurant just around the corner.....great pub and pub food.

Quiet neighborhood. Hotel has a secure parking lot.

A very pleasant hotel

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Knickerbocker on the Lake

Address: 1028 East Juneau Avenue, Milwaukee, WI 53202
Location: United States > Wisconsin > Milwaukee > Downtown
Amenities:
Kitchenette Restaurant Spa Wheelchair access
Hotel Style:
#5 Spa Hotel in Milwaukee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Knickerbocker on the Lake 3*
Reservation Options:
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Also Known As:
Knickerbocker On The Lake Hotel Milwaukee
Knickerbocker On The Lake Milwaukee

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