We stayed at this hotel for 2 nights.We booked it on Hotwire. It is an old hotel that was built in the 1920's. It was probably a 5 star hotel in the 20's, just not now. If they would go in and update the rooms, it could be again. As a matter of fact, it dropped a star on Hotwire the week before we stayed there. ( I was not happy about this!)
Our room was on the 6th floor and faced the back, parking lot side of the hotel. The air conditioning was a window unit a/c with plywood and 2x4's around it. Glad we were on a higher floor!! We had to use the clothes hangers to hang and fold up the curtains, otherwise they would have either had to have stayed opened or they would have hung in front of the a/c unit!
The rooms were very large in comparison to other hotels that we have stayed in. They are just old, since the hotel is almost 100 years old!! The room and fixtures and the bathroom were clean, just old and in desperate need of some repairs and updates. If they could scrape off 100 years of paint and do a few updates in the bathrooms and add a little more storage for luggage and clothing, this could be at least a 3 1/2 to 4 1/2 star hotel! It really has potential, due to all of the "character"!
I can honestly say that I have stayed in FAR, FAR worse hotels!! This hotel room was clean and our room was made up and cleaned every day.
The location of this hotel is good, as it is in the city!
When we booked, we were told that the parking was free, however when we got to the hotel we were told that parking was $7 per day, since we were guests of the hotel. The parking lot was horrible and it was a miracle that our car was not hit or damaged, as the parking spaces are too close together and the parking lot isles are very close together. We opted for parking next to the trash cans, since that area is bigger, due to having to get the trash trucks in and out!! The parking lot was also full of potholes and bumps and just plain unlevel terrain!!!
Over all, if I had to, I would stay at this hotel again, but I would have to get the room for less than $70 per night! I would not pay any more than that!
The customer service from the desk employees!!! That was actually the worse part of our stay, and it was not just us that experienced it! They seemed to treat everyone with the same sour attitude. I'm sure that they get all kinds of complaints about the hotel, due to age and stuff, but the attitudes of the people working there could greatly improve the atmosphere!! They seemed like we were putting them out by simply checking in and out of the hotel! They seemed like we were wasting their time, each time we asked a question or requested anything! No smiles, no "Thank you's", nothing but looks and "huffs" from the employees each time you approached the desk, if you were lucky enough to find someone to wait on you at the counter!
And the Aveda products stink...They did nothing to improve my stay. I actually tossed out the lotion because it smelled so bad.
Get a higher floor room for the views of the city! And park next to the trash cans!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.