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“The staff here go out of the way to make...” 5 of 5 stars
Review of Fairfield Inn and Suites Madison West/Middleton

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Fairfield Inn and Suites Madison West/Middleton
2.5 of 5 Hotel   |   8212 Greenway Boulevard, Middleton, WI 53562   |  
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Ranked #5 of 7 Hotels in Middleton
Certificate of Excellence 2014
Honolulu, Hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
“The staff here go out of the way to make...”
5 of 5 stars Reviewed June 27, 2010

The staff here go out of the way to make sure you feel welcome. From the front desk clerks to the housekeepers, they have gone out of their way to make me feel comfortable.
The hotel is located right next to Dennys and McDonalds and walking distance to Greenway station.
Free wireless, worked with my Itouch, swimming pool and exercise room.
Complimentary breakfast and 24 hour coffee is available in the lobby!

    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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104 reviews from our community

Traveler rating
    51
    36
    13
    4
    0
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27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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erikedge2
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 12, 2010

Stayed here one night to officiate a basketball tournament in Middleton.. Great location five minutes from everything.. Great breakfast, (went at 6:30am and nobody else was there yet?) Apple Itouch would not work but they have a single computer in the lobby for public use, so everything worked out... Small pool and hot tub that we used after 10:00pm (adults only)... Would definitely stay again in the future...

  • Stayed April 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples
Top Contributor
81 reviews 81 reviews
73 hotel reviews
Reviews in 46 cities Reviews in 46 cities
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed November 1, 2009

I am enjoying my third day at this property. When I read that the hotel is rated 6th out of 7 hotels in Middleton, I was a bit worried. I have stayed at a couple of 'other Middleton' hotels and found this place to be superior in every respect. My checkin was friendly, efficient and professional. All of the public areas...lobby, pool, hot tub, breakfast area, hallways....are attractive and very clean. My assigned room and bath also are exceptionally attractive, very clean....and comfortable. The room has a large flat screen TV with plenty of channels from which to choose. Besides a very good (think expanded continental) free breakfast, there is free Wi-Fi in the room (also guest computer in lobby) and a weekday newspaper. Yes, the 'walls are thin'....and noise from rooms near, or above could be a problem There is a large shopping area (with several dining choices....from McD's to excellent steak house and everything in between, just across the street from this property. One last thought.....every employee with whom I came into contact, whether it be maids cleaning rooms or other staff, everyone went out of his or her way to smile and say 'hello!!!' My stay here deserves my 5 star rating!

  • Stayed October 2009, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 16, 2009

Chose to stay here after some trip advisor reviews for a wedding west of Madison this weekend. We requested an early check-in when booking on their website and arrived around noon on a Saturday. There were no issues with checking in this early and a room was ready for us with no wait. It was handicap accessible (we are not handicapped) so I don't know if they all are, or if we just got assigned one. There was ample space in the room and bathroom, plenty of towels, 5 super soft pillows on the king bed, and a personal note from the housekeeper wishing a good stay. The room colors were a royal blue and spring green, bright and fresh and nothing tacky. The flat screen didn't have a ton of channels, but did have one HBO channel. There was a hard-cover Madison tourism book that was helpful. The toilet was a little slow to flush, but did work. There were Pantene shampoo and conditioner products. We didn't use the pool, hot tub, or workout facilities, but those were available. The hotel was right next to a Denny's for breakfast, which we visited because we didn't get up in time for the continental breakfast that went from 6-10 a.m. Overall, we had a very comfortable night's stay. Probably wouldn't seek this hotel out again, as it's a mediocre chain and there's so many other options, but would recommend if people were staying in the area, as we had a good night's sleep and everything was very clean.

  • Stayed August 2009, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Minnesota
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 4, 2008

The room was clean and fresh, the location was good, there was a decent complimentary contintental breakfast, free newspaper, the only problem is that I could hear the person in the next room snoring so clearly it was as if they were in the room with me. There were no rooms available to move to. I wish I had stayed at the Holiday Inn. It is a much prettier hotel with a complimentary happy hour.

  • Stayed October 2008
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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New York, NY
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 26, 2008

The Fairfield Inn in Middleton will never be confused for the Ritz, but it was nice for the price. It is a clean, fairly new three story hotel. The desk staff was courteous and helpful. The room I stayed in was reasonably sized with a comfortable bed. Free WiFi was a welcome extra. The hotel itself was right off of a main highway, so could be noisy particularly when an 18 wheeler motored by in the middle of the night. There was construction right across the street that stopped well before the evening, but afternoon napping was out. Free breakfast in the lobby was good. There was not, however a hotel restaurant, which I thought was a negative. The Greenway Station Shopping Center was next door with a good array of restaurants. If you didn’t want to or couldn’t go out (Wisconsin gets cold in the winter), a few restaurants would deliver to the hotel room. Both the pool and exercise room were small, but clean, functional and new.

Beyond the shopping center, there isn’t much to do in the area, so if you have a lot of free time beyond your business meeting, conference or whatever, you might do better to spend the extra money and stay in Madison proper. If however, you want a comfortable bed at a reasonable price in Middleton, you could do worse.

  • Liked — Comfortable bed, friendly hotel staff, free WiFi, proximity to meeting, breakfast
  • Disliked — Lack of hotel restaurant, dull location
  • Stayed April 2008, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Eau Claire, Wisconsin
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 2, 2008

Stayed one night at the Fairfield during State hockey tournament at Alliant Energy Center.
Pros: Biggest pro is the STAFF--all very friendly, professional, and truly making an effort to make you feel welcome at all turns. Including a hand-written welcome note from housekeeping, and a welcome phone call from the front desk. Everything was clean and sparkling. Spotless white bedding and towels. Comfortable bed with nice synthetic down comforters. Bathroom also sparkling clean. Staff responds promptly to every request. Complimentary rollaway bed was a true BED, with a box spring and mattress, not one of those fold-in-half cots. It was full twin size. That was a nice touch. Location is very convenient, easy access to the Beltway, leading to shopping, dining, Alliant Center, etc. In fact, right next door is a shopping mall you could walk to (if you're energetic and not planning to buy too much!) Breakfast was OK. Nothing special, but the usual cold-breakfast fare.
Cons: My only gripe is that the fan on the heat/Air does not run continuously. There are buttons for Auto, Low, and High, but it will not stay on. The fan would come on intermittently, then the heat would kick in, making a different noise, then the whole thing would switch off. Woke me up a couple of times, though the bed was comfortable I fell right back asleep. This was also true in the room my friend stayed in, so may be hotel-wide. We could hear every noise from the room next door, despite those neighbors being fairly quiet. At 6 am, I heard their curtains open, heard them talking to each other in low-to average volumes, heard suitcase zippers, etc. If our fan had been on, I don't think I would have noticed it, but it did interfere with my sleep. If you are a light sleeper, or the neighbors are up late, you might have trouble.

After such great service from staff, and what feels like a sincere effort on the part of the hotel to provide great service and make travellers feel welcome, I hate to say anything negative, but the bottom line is a good nights' sleep counts for a lot, and this one feature might interfere with a good nights' sleep.

  • Liked — Service, staff, welcome attitude, CLEAN!
  • Disliked — No continuous fan
  • Stayed February 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn and Suites Madison West/Middleton

Address: 8212 Greenway Boulevard, Middleton, WI 53562
Location: United States > Wisconsin > Middleton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Middleton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn and Suites Madison West/Middleton 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Fairfield Inn & Suites by Marriott Madison West in Middleton, Wisconsin awaits you. The hotel is within walking distance to Greenway Station and just minutes from downtown Madison, University of Wisconsin, Kohl Center and Alliant Energy Center. Enjoy complimentary high-speed Internet access throughout the hotel, 24-hour business center, Early Eats complimentary hot breakfast, indoor pool, whirlpool and exercise room. Guest rooms include a well-lit desk, coffee maker, hair dryer, iron and full-size ironing board. ... more   less 
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Also Known As:
Fairfield Inn And Suites Madison West / Middleton
Fairfield Inn & Suites Madison West / Middleton Hotel Middleton
Fairfield Inn Middleton
Fairfield Middleton
Middleton Fairfield Inn

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