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“Poor management” 2 of 5 stars
Review of AmericInn Lodge & Suites Menomonie

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AmericInn Lodge & Suites Menomonie
1915 N. Broadway, Menomonie, WI 54751   |  
Hotel amenities
Ranked #5 of 6 hotels in Menomonie
Rochester
1 review
“Poor management”
2 of 5 stars Reviewed October 29, 2013

The young lady at the front desk was unable to reach the manager and was unable to do anything about increasing the pool temperature. The pool was cold and when she tested it she said the thermometer read 82 degrees. It doesn't matter what the thermometer read, it was not 82. Even after swimming laps you did not feel comfortable. In a college town that specializes in hotel management and the hotel manager is not available until Monday is unacceptable. Weekends are the busiest time for hotels and the manager should always be available. The reason we chose that hotel was for our kids to swim. The hot tub was not full causing the jets to push the water above and not into the water. It was also not very hot.

Stayed October 2013, traveled with family

Review collected in partnership with AmericInn Hotels and Suites

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59 people have reviewed this hotel

Traveler rating
    19
    13
    8
    11
    8
See reviews for
17
17
4
11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Evansville, Wisconsin
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 16, 2013

The young man Aaron at check in was very helpful and courteous. The bedspreads were updated which I have not seen at any other AmericInn. The hotel is very clean but older could use some remodeling considering the price. I also felt bad for the young man in the morning checking guest out at the front desk while also taking care of the complementary breakfast.

  • Stayed September 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed September 15, 2013

We were on a getaway and just driving reach day and picking a place as we went. We picked this place because it was on the water. Rooms are nice. The lake view rooms have a nice balcony. Lots of restaraunts close by and it close to the historic downtown with good restaraunts and shopping.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eau Claire, Wisconsin, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2013

You could tell this hotel was an older one. The ice machine didn't work on the first floor. The second floor one had a huge wet spot on the carpet from melting ice which was not nice to step in with my stocking feet.

Whirlpool seemed to be low on water as jets were shooting water up, not to the side like normal. The floor in it also looked dingy, but seemed clean. Pool seemed clean also.

My biggest complaint was the smell in the rooms. It was obvious that the room we stayed in was a smoking room at one point. There was still a stale smoke smell in the room. Hopefully over time it will be aired out enough to have that smell gone.

It also seemed strange to us that you would have to pay extra to get an in room fridge.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kenosha, Wisconsin
2 reviews
4 of 5 stars Reviewed July 17, 2013

Melissa and her staff were very helpful. I was involved in auto accident and they helped with transportation to the emergency room. Room was kept clean, breakfast hot and fresh.

Need some directional signs to your location. My gps said, you have arrived! Really? Where?

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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Milwaukee, Wisconsin, United States
1 review
5 of 5 stars Reviewed July 2, 2013

It was easy to find, the staff was great and very helpful. The breakfest was awesome-the eggs were fresh and hot and the sausage patties were not greasy-very tasty. Great coffee, great selection of baked goods. The room was very nicely updated-very roomy. The pool area was nice as well-very, very clean. The main area of the hotel(the lobby) had the most wonderful and comfy leather couch, i could have fallen asleep on it. All the guests were firendly too.

Room Tip: the king size bedroom was very spacious
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eagan, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 26, 2012

My wife and I stayed over Christmas eve in their fireplace suite. The room and hotel generally were reasonably clean. The poor girl that was stuck there was stuck there over the holiday was pleasant and accommodating. Menomonie in general is a bit of a poor, run-down town and this hotel shows it but certainly no worse than any of the other offerings we've stayed at here. If you need to stay over while in town my wife and I would recommend this hotel.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about AmericInn Lodge & Suites Menomonie

Address: 1915 N. Broadway, Menomonie, WI 54751
Location: United States > Wisconsin > Menomonie
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Menomonie
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
We are a smaller hotel with a warm and friendly atmosphere. We take pride in providing our guests with comfortable rooms, curtious and respectful service. Come in and check out the renovations that we are making. Some of the updates that we have completed to date is interior is freshly painted. Our rooms have have been upgraded with new Serta mattresses, and a fresh look with new window coverings, comforters, and bed skirts. We have also expanded our breakfast and added new items. ... more   less 
Reservation Options:
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Also Known As:
Americinn Hotel Menomonie

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