Was in Marshfield for work so per previous reviews decided to stay here. When I arrived at 10:30 pm, the woman at the front desk took over 15 mins to check me in. I asked if reward number was on my reservation, she advised no. So I asked to have it added, never got done. Overall the property is clean, beds are comfotable. The problems lie in the details. There is a public computer in the lobby that they call their business center. Tried to print boarding pass and due to the connection speed took close to 15 mins. You would think at a property that labels itself a conference center they would have a designated room with excellent network speed. The major issue was the fact that 2 of the 4 mornings I did not have hot water. I called the first morning and was told that they would look into it. No calls or follow up. Then on my last morning still no hot water...I was less than pleased. I called the front desk and again was told it would be looked into. Finally I met withvthe manager, after 9am. Because do not expect a manager to be there before then. She finally apoligized and said she was just told this morning. Not the previous day. She asked what she could do. I am the customer, she should just take ownership and somehow compensate for my hassle. But no. She did change my rate to what it should have been if the check person would havevknown what to do in the first place. Travelling every week, staying at hotels each week, I have learned Holiday Inns are at the bottom of the rung of hotels. But since it was my only option.....
- Official Description (provided by the hotel):
- The Holiday Inn Hotel and Conference Center of Marshfield features the perfect blend of room types to accommodate the needs of all our guests. Beautifully appointed standard king and queen rooms, king whirlpool suites w/ fireplace and our spacious king executive suites w/ fireplace & wetbar. Hotel amenities include Parrot Bay swim center, fitness center, executive business center, restaurant, lounge and 6000 sq. ft. of convention center space available for your meeting, training, conference, trade show, banquets and weddings. The Holiday Inn Hotel is just minutes from the Marshfield Clinic and Cancer Research Center, St. Joseph's Hospital, UW Marshfield, Roehl Transport, Nelson Jameson, Felker Brothers, Marshfield DoorSystems, Figi's Inc., Wick Building Center, Central Wisconsin State Fair Park, Wildwood Park/ Zoo and Foxfire Gardens. The hotel will provide complimentary shuttle to and from the medical complex. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Conference Center Marshfield Hotel Marshfield
- Holiday Inn Marshfield
- Marshfield Holiday Inn