We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ahhhhhh, heavenly” 5 of 5 stars
Review of Hotel Punta Islita

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hotel Punta Islita to your Saves list
Hotel Punta Islita
4.0 of 5 Resort   |   Punta Islita, Punta Islita 50201, Costa Rica   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points!
Ranked #1 of 1 Hotels in Punta Islita
Indiana
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Ahhhhhh, heavenly”
5 of 5 stars Reviewed January 17, 2013

Rooms are just OK, but the infinity pool rocks! Loved that the infinity pool was for adults (kids pool located by the beach). Shuttle available to the beach. Food was superb. Service spectacular! Hammock outside the room was a plus for relaxing in the morning. Yes, some of the rooms don't have awesome views, but I spent little time in the room anyways. Watch out for stars, Michael Douglas and Catherine Zeta-Jones were apparently there the week before our stay.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJBIslita, Outreach Manager at Hotel Punta Islita, responded to this review, January 27, 2013
Thank you so much for describing Hotel Punta Islita as “heavenly”. I happen to wholeheartedly agree. All of our Deluxe Rooms, Suites, Casitas, and most of our Private Villas are interspersed in a tiered hill-based layout that affords broad views of the stunning beach cove and surrounding forest. Golf Villas are located in the ocean-level tier and enjoy views of the golf course and mango orchard.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

583 reviews from our community

Traveler rating
    441
    96
    24
    19
    3
See reviews for
109
334
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 8, 2013 via mobile

This place is not for anyone who doesn't have adult children. There is a beautiful adult only pool next to the restaurant but b/c we have younger children we were forced to go to the pool by the beach which u need to drive to. We had a 2 bdrm casita and the beds r hard as rocks. Also no dressers to unpack ur clothing so all of our bags r left on the floor. Within an hour of our arrival I killed 2 huge black spiders in our room. The last night of taking a cold shower (no hot water) i stepped out of the shower to find a hairy black & purple furry spider the size of a tarantula. Most of the staff only speak Spanish and the lady making omelets in the am has a horrible attitude! Very disappointed for what we paid for this place. Also very remote and the roads are not paved within 20 miles so expect a bumpy dusty ride! Will never go back!

  • Stayed January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJBIslita, Outreach Manager at Hotel Punta Islita, responded to this review, January 15, 2013
Greetings and thank you so much for providing feedback about your experience. Our goal is to provide memorable vacations that provide authentic cultural immersion with first-rate comfort. We are consistently successful at attaining this goal and when we fall short, certainly appreciate the chance to improve our services. I have communicated your comments about our two-bedroom Casita. Best efforts are made to keep tropical critters out of lodging units but sometimes the surrounding tropical forest takes the upper hand. It is just teeming with life. That said, I am sincerely sorry that you encountered spiders. All of our accommodations feature either closets or closets and dressers. Just for accuracy, the unpaved road portion when accessing Hotel Punta Islit through Camaronal is about 8 miles. We also feature a nearby airstrip (15 minutes away) that receives local flights from San Jose. Our sustainability model emphasizes local employment to ensure cultural authenticity and economic opportunity for our neighbors. This sometimes entails less than perfect English, but most of our staff is able to communicate without a problem and with a big smile. Thank you so much for your comments! Thrilled to learn that you fully enjoyed our spectacular views. If you would like to provide more feedback, please write to me at: outreach@grupoislita.com Saludos!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 2, 2013

Coming from the sister property in El Silencio, we were in for quite a shock at the difference in temperature and unfortunately service at Punta Islita. Let's talk about the good stuff first.

Andrea and Luis are superstars, they worked the upstairs restaurant. Service at 1492 was excellent overall. The view and infinity pool is breath taking. I would highly recommend the zip line activity, it was crazy fun and the instructors were great (Nelson, Bialys and I forget the other guy's name -- sorry!) Loved that our room had a little yard, hammock and a gorgeous view.

Points off that our concierge who greeted us disappeared our entire stay. On our first night we had the special lobster dinner near the beach and while it was a gorgeous setting, it was very disappointing. My bisque arrived luke warm and salty, we were never offered anything other than water and the quality of our dishes was "eh." We also waited 20 minutes for our bill, which we gave up on and the waiter met us as we were heading back up to the hotel. The servers were very nice, just very absent. I understand the hotel was full, but I don't accept that as an excuse from the manager who's speech after the fact was ineffective. That said we did go back for the BBQ by the beach and since it was a buffet, it was a better experience.

While I liked our room, the air conditioning was not great and thus hard to be comfortable. I'd also recommend that they install black out curtains. Sleeping in was not an option.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJBIslita, Outreach Manager at Hotel Punta Islita, responded to this review, January 3, 2013
Saludos again Rose! I just read your glowing review of our sister cloud forest property, El Silencio Lodge & Spa. Thank you for your wonderful comments. It is a true honor to have visitors selecting our two properties and we thank you for giving us a chance to offer you a complete Costa Rica experience.

I thank you for your candid praise of Hotel Punta Islita's view, amazing infinity pool overlooking Islita cove, thrilling canopy zip line adventure, and the little garden and hammock that you enjoyed in your room. I also thank you for giving us specific feedback about the not so stellar aspects of your stay. I have relayed your comments to our Manager and onsite staff. Thank you for helping us guide our efforts. Warmest regards and best wishes for a wonderful 2013 :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamilton, Bermuda
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 30, 2012

We stayed for 3 nights over Christmas.
We had the lowest price room, which was still lovely, with hammock, private patio and big double bed.
we ate every night in the hotel restaurant near reception. Make sure you reserve a table, on the other side of the pool for dinner. The food was tasty and the waiters and bar staff were very friendly, chatty and professional. Great service.
We spent a lot of time in the infinity pool, although there is another pool down by the beach and beach club.
We drove to the hotel from La Fortuna. The roads are definitely bumpy and we definitely recommend a 4by4.
great relaxing time. we used the spa for a Swedish massage. Professional service but not a very big area for relaxing afterwards.

Room Tip: spend up if you can, to get a mini pool in your garden
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJBIslita, Outreach Manager at Hotel Punta Islita, responded to this review, December 31, 2012
Saludos Val! Thank you so much for choosing to spend your Christmas with us. I hope you had a chance to visit our neighbor town of Islita during this time. It is a wonderful Costa Rican community where many of the season's traditions are on full, colorful display.

Your observations and comments are insightful and will certainly help the Trip Advisor community. I hope you enjoyed the drive from La Fortuna. It can be an amazing way to sample many Costa Rican landscapes, little towns, and rustic restaurants. An SUV is definitely recommended!

Thank you for sharing your positive experiences with our staff, our facilities, and our Spa. I will ask if it would be possible to add more lounging chairs near the whirlpools to have a chance to fully unwind after treatment. Thanks for the suggestion! Happy New Year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Düsseldorf
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 29, 2012

Stayed two days at PI. Rooms ok, but quite worn out. Don't take room close to reception, motel-like athmosphere. We had no problem to get another one. Welcoming and reception was strange, more like immigration. Restaurant staff exremly friendly.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJBIslita, Outreach Manager at Hotel Punta Islita, responded to this review, December 31, 2012
Warm greetings from Costa Rica Tom! Our sincere thanks for having visited our beautiful country and for selecting Hotel Punta Islita as one of your destinations. I genuinely appreciate your comments. It is our goal to fully dazzle our guests and if we fall short, we certainly want to learn from the experience. I kindly ask you to provide more details to better understand your room experience and the check-in process. My email is outreach@grupoislita.com. We just completed major renovations and we certainly want to ensure that all of our facilities shine. Thank you much for singling out our restaurant staff's excellent service and friendliness. Warmest regards and best wishes for a fantastic 2013!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed December 20, 2012 via mobile

We had a wonderful stay at punta islita! The staff is amazing, from the moment we arrived to our departure, they all took great care of us ! We could feel that guest satisfaction is the number 1 priority! We were on honeymoon and we had many attentions. It was perfect! Thank you everyone and Marvin especially who was amazing ! This hotel is outstanding and we will stay there again if we come back to Costa Rica !
Victor and Blanche Bellier

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJBIslita, Outreach Manager at Hotel Punta Islita, responded to this review, December 28, 2012
Saludos Victor & Blanche! On behalf of our staff, thank you so much for choosing Hotel Punta Islita and Costa Rica as your special honeymoon destination. We were delighted to help you celebrate and certainly hope that the memories of our special corner of the world linger. We wish upon you a lifetime of blessings and love. Warmest regards and Happy New Year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 12, 2012

PI is one of the best hotels we have ever stayed in and we travel a lot (once or twice a month). We chose PI because it was one of the options on our Presidential Plus cards.

We stayed in Guanacaste, a three bedroom villa that was in the middle of the property. It's location allowed us to walk everywhere which was really convenient. We went mangrove kayaking, zip-lining, hiking, visited the spa a couple of times and played golf everyday. The par 3, nine hole golf course was an excellent way to get our exercise in for the day since there are no golf carts. We ate the Costa Rican BBQ friday night which was good but the price was a little high ($50/pp) compared to the rest of their food prices. We will order off the regular menu next time. All their fruity tropical drinks were excellent and the bartenders were so sweet. We could talk to them all day long :o)

Service is amazing, seriously all you have to do is pick up the phone and they will help you with whatever you need. Another reason why we love PI so much is because they support their local community and are sustainable. Costa Rican's really are so hospitable. We felt very safe during our stay.

We took the three hour shuttle from Liberia but plan on flying form San Jose next time. The roads are similar to hatch-backs and get very bumpy the last half hour.

We chose PI for our wedding because we love the set up of the hotel. Our guests (75-100 people) will be able to share villas, cutting the cost pp/night. Villas have full kitchens and the hotel will stock it for you if you send them a grocery list. Grocery list prices are a little high but it is a great alternative to eating at the restaurant every night. We look forward to villa-hoping at night ;o)

The views are absolutely amazing. Every room, casita, and villa have the same view - you really can't go wrong. We wish we could have stayed longer...

See you again in November!!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MariaJBIslita, Outreach Manager at Hotel Punta Islita, responded to this review, December 13, 2012
Your review is truly special. Thank you so much for sharing your heartfelt opinion of Hotel Punta Islita, its wonderful staff, and amazing local communities. We are deeply honored to have had a chance to host you and your family and are quite thrilled that you are choosing to return for such a special occasion. Congratulations y mucha Pura Vida!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Punta Islita? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Punta Islita

Address: Punta Islita, Punta Islita 50201, Costa Rica
Location: Costa Rica > Province of Guanacaste > Punta Islita
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Punta Islita
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Punta Islita 4*
Number of rooms: 30
Official Description (provided by the hotel):
Hotel Punta Islita is a luxury boutique beach resort set in a secluded ocean cove in Guanacaste, Costa Rica. It's award-winning planet-friendly, people-positive model offers a unique opportunity to fully engage in intense eco-adventures and authentic cultural experiences. The property features Deluxe Rooms, Suites, and fully-outfitted Private Villas. Ideal for honeymoons, relaxation getaways, family vacations, extended stays, or destination weddings. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Marriott, Despegar.com, Priceline, Odigeo, Jetsetter and Tingo so you can book your Hotel Punta Islita reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Punta Islita Hotel
Resort Punta Islita

Owners: What's your side of the story?

If you own or manage Hotel Punta Islita, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.