Coming from the sister property in El Silencio, we were in for quite a shock at the difference in temperature and unfortunately service at Punta Islita. Let's talk about the good stuff first.
Andrea and Luis are superstars, they worked the upstairs restaurant. Service at 1492 was excellent overall. The view and infinity pool is breath taking. I would highly recommend the zip line activity, it was crazy fun and the instructors were great (Nelson, Bialys and I forget the other guy's name -- sorry!) Loved that our room had a little yard, hammock and a gorgeous view.
Points off that our concierge who greeted us disappeared our entire stay. On our first night we had the special lobster dinner near the beach and while it was a gorgeous setting, it was very disappointing. My bisque arrived luke warm and salty, we were never offered anything other than water and the quality of our dishes was "eh." We also waited 20 minutes for our bill, which we gave up on and the waiter met us as we were heading back up to the hotel. The servers were very nice, just very absent. I understand the hotel was full, but I don't accept that as an excuse from the manager who's speech after the fact was ineffective. That said we did go back for the BBQ by the beach and since it was a buffet, it was a better experience.
While I liked our room, the air conditioning was not great and thus hard to be comfortable. I'd also recommend that they install black out curtains. Sleeping in was not an option.
- Official Description (provided by the hotel):
- Hotel Punta Islita is a luxury beach resort set in a secluded ocean cove in Guanacaste (Costa Rica. Hotel Punta Islita features Deluxe Rooms, Suites, and fully-outfitted private Villas. Authentic experiences and eco-adventures highlight the best of Costa Rica's exciting cultural and natural treasures. Ideal for honeymoons, relaxation getaways, family vacations, extended stays, or destination weddings. ... more less
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- Also Known As:
- Punta Islita Hotel
- Resort Punta Islita