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“Good hotel in Lake Geneva” 4 of 5 stars
Review of Harbor Shores on Lake Geneva

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Harbor Shores on Lake Geneva
2.5 of 5 Hotel   |   300 Wrigley Dr, Lake Geneva, WI 53147-2049   |  
Hotel amenities
Ranked #9 of 14 Hotels in Lake Geneva
Buffalo Grove, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good hotel in Lake Geneva”
4 of 5 stars Reviewed June 28, 2014

Harbor Shores was very accommodating when I had to change my reservation at the last minute. They made the change at no extra charge. We had a nice clean room with a beautiful view of the lake from the balcony. The fridge came in very handy as well as the Keurig coffee machine, I brought keurig cups of my own so as not to pay an extra $1.50 per cup. The hotel was in walking distance to everything we wanted to do, so I never had to drive anywhere. Being that I am not a big breakfast eater, the free continental breakfast was perfect. We had orange juice, cereal, waffles and muffins. Very nice indoor and outdoor pools. Everyone at the hotel was very friendly. I would recommend this hotel.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Front Office Manager at Harbor Shores on Lake Geneva, responded to this review, June 30, 2014
Dear Debra G,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva. We are happy to hear you enjoyed your stay with us and were able to take advantage of our great location downtown and our beautiful view of the lake! We look forward to the opportunity to serve you again soon!

Sincerely,
Teena S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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195 reviews from our community

Traveler rating
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    86
    46
    14
    4
See reviews for
55
76
4
13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • French first
  • Norwegian first
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English first
LOVES PARK
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 26, 2014

Harbor Shores is a great place to stay for a couple or a family. We stayed there and thoroughly enjoyed the view from the pool and the accessibility to the downtown area. The outdoor hot tub at sunset is incredible .Everything within walking distance and Gino's East is located right within the Hotel. Great Chicago style deep dish pizza and the thin crust is awesome too. You can view the lake right from the pool area and if you want to rent boats, wave runners or pontoons it is a across the street or a block down. Lot's to do and see in Lake Geneva.Stay at Harbor shores and enjoy the continental breakfast every morning of your stay. They also have a late checkout policy for a few dollars you can check out at 2 different later times if they have availability.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Front Office Manager at Harbor Shores on Lake Geneva, responded to this review, July 13, 2014
Dear Scott E.,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva. We are happy to hear you enjoyed your stay with us and were able to take advantage of our great location downtown and our lakeviews! We look forward to the opportunity to serve you again soon!

Sincerely,
Teena S.
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MEDFORD
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 22, 2014

The location is awesome. The lakeside view with balcony was great. Worth the upgrade for that. The coffee maker in room did not work. There was no guest directory in room. The elevators were extremely slow, so we took the stairs at the end of the hall got down to the 1st floor and door was locked. Went up to 2nd floor and got back into the hotel and then took elevator. Not impressed. Went out for breakfast..........the continental breakfast has a lot to be desired.

Room Tip: Lake view room worth upgrade.
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Front Office Manager at Harbor Shores on Lake Geneva, responded to this review, July 13, 2014
Dear Micheal C,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva. ! We appreciate your feedback and will address the areas of concern! Thank you again for choosing Harbor Shores and we look forward to the opportunity to work with you again soon!

Sincerely,
Management
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Deer Park, Illinois
1 review
5 of 5 stars Reviewed June 18, 2014

I ran into some confusion on a billing item which was promptly handled by Tammy, the GM. While we ended up not staying at this property on our reservation, I would highly recommend the staff to all. I will be staying at this property in the future.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review, July 13, 2014
Dear Randal B,

Thank you for your review. We hope to have you stay with us soon!

Sincerely,
Management
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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 17, 2014

We had a wonderful view of the lake from our balcony. Easy to walk about town, which was good since we had a flat. One of their workers helped us by filling up the tire. The was quite large. The bed seemed a bit used. We had planned to go out to breakfast, which was good, since theirs was not adequate.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review, July 13, 2014
Dear ajansenscr,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva. We are happy to hear our staff cold help you with your flat tire. We appreciate your feedback. Thank you again for choosing Harbor Shores and we look forward to the opportunity to work with you again soon!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 15, 2014

Great location, right on the lake with awesome lake view. The room was decent for the price and overall it was a relaxing, great stay. Service could be better as well as their coffee and continental breakfast.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Manager at Harbor Shores on Lake Geneva, responded to this review, July 13, 2014
Dear Mmorales6,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva. We appreciate your feedback and will address the areas of concern! Thank you again for choosing Harbor Shores and we look forward to the opportunity to work with you again soon!

Sincerely,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Isabel
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 1, 2014

The staff, rooms, views, pools, whirlpools, sunna, exercise rm, breakfast etc were excelent we really enjoyed our stay Geno's Rest. was also really good and every thing is right downtown and on the lake it was really great

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harborshoreslg, Front Office Manager at Harbor Shores on Lake Geneva, responded to this review, July 13, 2014
Dear Joihn N,

Thank you for taking the time to review your stay at Harbor Shores on Lake Geneva! We are happy to hear that you had a great time with us and we look forward to having you stay with us again soon!

Sincerely,
Teena S.
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Harbor Shores on Lake Geneva

Address: 300 Wrigley Dr, Lake Geneva, WI 53147-2049
Location: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 Hotels in Lake Geneva
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Harbor Shores on Lake Geneva 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Toll Free Reservations: 888-746-7371 ... more   less 
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Also Known As:
Harbor Shores On Lake Geneva Hotel Lake Geneva
Best Western Hotel Lake Geneva
Best Western Lake Geneva
Lake Geneva Best Western

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