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“Very impressive improvements” 4 of 5 stars
Review of Geneva Ridge Resort

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Geneva Ridge Resort
3.0 of 5 Hotel   |   W4240 Hwy 50, Lake Geneva, WI 53147 (Formerly Lodge at Geneva Ridge)   |  
Hotel amenities
Ranked #10 of 14 Hotels in Lake Geneva
Lake Geneva
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Very impressive improvements”
4 of 5 stars Reviewed January 19, 2014

We stayed for New Years eve as well as the following two weeks after. We had heard good things about the resort and found our experience to be positive as well. Due to our length in stay we ran into some small inconsistencies, we meet with Todd the General manager and he was guick to correct the stuation. We now have our daughters wedding booked with them and it is going smoothly as well. This property is showing some great improvements, renovations are beautiful, and their commitment to service excellence is what is keeping us coming back. This property has a lot to offer for families, couples and business travelers. Thank you, we are looking forward to a beautiful wedding and a great stay this summer.

Room Tip: Their suites are very roomy and two have kitchens in them. Well worth the little extra you pay to st...
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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256 reviews from our community

Traveler rating
    92
    71
    41
    35
    17
See reviews for
50
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Any
English first
Orlando, Florida
1 review
5 of 5 stars Reviewed January 7, 2014 via mobile

I LOVE THIS PLACE! The staff was great, rooms were clean! I went to the outdoor bar they have twice while I was there! Such fun! The manager,I think his name was Ryan..great leader! and the young man was very genuine,the world could use more people like him! I will be returning in July


5 stars!!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tbaior, General Manager at Geneva Ridge Resort, responded to this review, January 9, 2014
Thank you for sharing your enjoyment of Geneva Ridge Resort. We look forward to seeing you again very soon.
Todd Baior
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockford, Illinois
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 2, 2014

I've stayed here on several occasion over the past few years. I was very disappointed this time. The New Years Eve packaged was advertised to include the room, dinner, drinks, and entertainment. When it came time to check out they added a whole lot of hidden fees (resort fees, service charges, gratuities, etc.) and charges not included in the package price. The staff were extremely uncooperative. There was a line of other surprised unhappy guest at the front desk at check out. This place is rip off. Visiting Lake Geneva???? Stay somewhere else.

  • Stayed January 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tbaior, General Manager at Geneva Ridge Resort, responded to this review, January 9, 2014
Jon,
Thank you for your comments. Like most resorts our front line price does not reflect taxes, resort fee or gratuity for special events. We appreciate that you have enjoyed staying with us in the past and hope that reconsider again staying with us in the future.
Todd Baior
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poplar Grove, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

I recently stayed at Geneva Ridge with a group of friends. We all had a great time. The rooms were clean and comfortable and the staff was very friendly and helpful. We can't wait to come back in the summertime and enjoy the beautiful pool area!

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tbaior, General Manager at Geneva Ridge Resort, responded to this review, December 13, 2013
Courtney, Thank you for taking the time to share your comments. We're glad you enjoyed your weekend at Geneva Ridge. We look forward to seeing you soon!
Todd Baior
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Harvard, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

We decided to plan a girls weekend in Lake Geneva in November and our stay at Geneva Ridge was great! The room was spacious, beds were comfortable and clean, there was a mini fridge for convienence, and we had a great view of Lake Como.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tbaior, General Manager at Geneva Ridge Resort, responded to this review, December 13, 2013
Thank you for sharing your comments regarding your recent stay. We look forward to seeing you in the Spring.
Todd Baior
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 11, 2013

My husband and I stayed here for 2 nights. Our room wasn't bad except that there were stains on the ceiling...looks like past water damage?? The pool and spa area was nice but they are very strict about the time they close...right at 11pm they were kicking people out. Other hotels in area such as The Cove allow their guests to stay in the pool area longer as long as you are not loud. At the time we went a lot of the resort was shut down. The outside fire place was not on and the lake view restaurant was closed and bar was not open till 9pm. But overall hotel staff friendly but not over welcoming. Not the best hotel experience in Lake Geneva....

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tbaior, General Manager at Geneva Ridge Resort, responded to this review, November 19, 2013
Thank you for your response. We find it in the best interest of the majority of our guests to quiet the pool area at 11pm to ensure them a good night's sleep. We recently had some repairs done to our fire pit and we apologies for it being briefly out of order. We hope to see you at Geneva Ridge in the near future.
Todd Baior
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hinsdale, IL
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 31, 2013

We recently stayed at this resort for a family function. Although this is an older hotel, they have done a great job keeping it up with the times. They have fantastic grounds, a very nice pool area, and the food was very good. Overall, I would say this is a good value for a Lake Geneva area stay. The staff was very friendly. We would certainly consider a return visit.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tbaior, General Manager at Geneva Ridge Resort, responded to this review, November 19, 2013
Thank you for your recent review. We are in the process of "stringing up the lights" for the holidays. We hope to see you soon. Todd Baior
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Geneva Ridge Resort

Address: W4240 Hwy 50, Lake Geneva, WI 53147 (Formerly Lodge at Geneva Ridge)
Location: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Geneva Ridge Resort 3*
Official Description (provided by the hotel):
Geneva Ridge Resort welcomes you to enjoy all that Lake Geneva, Wisconsin has to offer at our full service resort. Managed by and in partnership with Geneva National Golf Club, we offer you beautifully appointed guest rooms, modern meeting and banquet space, creative wedding rooms, a full service spa, indoor & outdoor pools, access to our marina and much more. ... more   less 
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Also Known As:
Lodge At Geneva Ridge Hotel Lake Geneva
Hotel At Geneva Ridge

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