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“Great Experience-better than the Grand Geneva” 5 of 5 stars
Review of Holiday Inn Club Vacations at Lake Geneva Resort

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Holiday Inn Club Vacations at Lake Geneva Resort
3.5 of 5 Condominium   |   7037 Grand Geneva Way, Lake Geneva, WI 53147 (Formerly Orange Lake at Lake Geneva)   |  
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Milwaukee, Wisconsin
Top Contributor
154 reviews 154 reviews
15 hotel reviews
Reviews in 41 cities Reviews in 41 cities
66 helpful votes 66 helpful votes
“Great Experience-better than the Grand Geneva”
5 of 5 stars Reviewed July 29, 2012

I stayed here this past weekend for a bachelorette party. It was the perfect place to stay for a family, a couple get a way or a large group. They have all the amenities that you need: Full kitchen with plates, cups, silverware, bake ware, toaster, coffee maker etc, large bathroom-with a large Jacuzzi, living area and separate bedroom area. They even have grills that you can use to grill out. We had two rooms and opened the door in between, It was so beautiful as it looked out onto the golf course. Everything was very clean and decorated very modern and the beds are comfortable. The downfall is that there is no room service and if you want room service, you have to pay anywhere from 15.00 to 60.00 per day depending on what you want-so bring extra towels with you. It's nice though because you have access to all that the Grand Geneva resort offers. I would definitely book here. I have a previous review of the Grand Geneva and would stay here over the Grand Geneva resort. It was a very pleasant experience.

Room Tip: Ask for a room with the view of the golf course. Very peaceful to wake up to.
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  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, August 2, 2012
Hello there. Thanks so much for taking the time to let us know about your recent celebration trip with us. Bachelorette parties are always so much fun! We’re really happy to hear that our spacious villas were a great place to house your group, and still give you plenty of space to hang out and enjoy each other’s company. You are correct that we differ from a traditional hotel in the fact that we do not over traditional housekeeping services. Many of our guests enjoy the added privacy that this allows them. You give your fellow travelers some great tips for future stays. We can’t wait to see you back again, hopefully soon!
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96 reviews from our community

Traveler rating
    40
    32
    12
    4
    8
See reviews for
28
40
2
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Michigan
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 22, 2012

Nice resort with 2 golf courses, swimming pools, and more. We went to this resort for a family get together. We had 2 adjoining units, one on the end of the building. The end unit was bigger and nicer than the second. Both had one bedroom with king bed and kitchen and living area with pull out sleep sofa. The sleep sofa was not comfortable enough for an adult in our party, but would probably work for children.The non end unit had a refrigerator that couldn't be opened all the way, because the wall was in the way, very poor planning. The bedroom in the non end unit didn't have black out curtains even though the end unit did.

It is very confusing to find this resort. The GPS had us going in circles for a while. And even though the resort is aware of the problem, they have not improved the signage to make it easier to find.

The swimming pool is not very big but was clean. However, they have organized music and games at the pool 9am to 5pm. This makes it even noisier than the average hotel pool with screaming children, which may be great for the kids, but wasn't my cup of tea.

The units were clean and pleasantly decorated. Everything you could need was provided in the kitchen so you could stay in and cook if you wanted. Internet service worked well. It seemed quiet enough for our stay, but it might depend on who your neighbors are.

All in all it was a pretty good hotel.

Room Tip: End units are definitely nicer.
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, July 16, 2012
Hi there. Thank you so much for taking the time to review your stay with us. We always enjoy hearing from our guests about their stay. It’s so great that you chose us for a family getaway, and even better that you were able to take advantage of our adjoining units so that everyone could spread out but still be able to spend time together in one place.
We’re happy to hear that you were able to take advantage of some of the amenities and activities around the resort. We apologize if they were a little hard for you to find, or too many activities. But we’re happy to hear that you enjoyed yourself. Thanks again for your review and we hope to see you back again soon.
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Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2012

We stayed at Holiday Inn Club Vacations for three nights and had a very pleasant experience. As mentioned by other reviewers, it is located on golf course. You can check in at the Grand Geneva Resort and have access to all the facilities at Grand Geneva, the water park, pool etc. It is a five minute drive from the lake which is good in a way as you are away from all the noise. We were pleasantly surprised at how nice the room was. It even had a small kitchen with all utensils to make a quick meal. The only negative thing I can say is that there is no housekeeping to clean up the place everyday and you would have to pay extra (close to $60 depending on the type of room and service).

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, June 21, 2012
Hey there. Thanks for your review. We’re so pleased to hear that your three-night getaway was enjoyable and that we were able to help you relax and get away from it all. Our guests always enjoy being able to access all of the fun and amenities with our partner resort and still be able to relax in the peaceful tranquility surrounding their villas. You are right to point out the convenience of the kitchens. It’s always nice to be able to prepare and enjoy a quiet meal together while on vacation when you just don’t feel like dining out. In regards to housekeeping, we do differ from traditional hotels in more ways than one. One that our guests may notice is that we do not offer traditional daily housekeeping. Many of our guests enjoy the added privacy that this allows them. However, you are right that for a small fee housekeeping services are available on demand anytime. Thanks again for the review and we hope to see you back again soon.
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Chicago, Illinois
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 5, 2012

We use trip advisor to plan and review or trips so we are as honest as we can be when reviewing.this hotel/resort is going down the drain.the tv,s are old and make a buzzing noise,the walls are very thin so we constantly heard evrytime someone used the water on both ends of the room.the fan in the bedroom shock so hard we had to turn it off in the middle of the night which woke us both up.the dryer door handle was broken and just put back in the slot meaning that when pulled you smack yourself in the face.checkout is at 10am and they almost denied a later checkout time although the resort was very empty with only a few cars on the premises.we won't be staying here anymore,the first time was ok but now its getting very motelish,there are many cheaper and better options close to the lake.

  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, June 21, 2012
Hello from Holiday Inn Club Vacations. Thank you for taking the time to review. Many of your fellow travelers rely on TripAdvisor review to gain insight for their next vacation. We are disappointed to hear that you recent stay did not live up to your expectations. We are constantly working to improve the guest experience and feedback is always important to us. We encourage all of our guests to let us know if any requests or issues that they may have while staying with us. It is one of our top priorities to make sure that you vacation is nothing less than perfect. We’re happy that the staff was able to accommodate your late checkout request. We hope that you will consider staying with us again so that we can change your mind about vacationing with us. Thanks again for the review.
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Fairborn
Top Contributor
188 reviews 188 reviews
34 hotel reviews
Reviews in 86 cities Reviews in 86 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed May 17, 2012

We are owners in the Holiday Inn Club but this was our first visit to the Lake Geneva property. We stayed there for three nights during the week in early May so crowds were not an issue. The Club buildings are located a much larger property and you must check in at the Grand Geneva main lodge building. This would have been nice to know ahead of time. (The valet parking for check-in was a little over the top in my opinion.) Thank goodness for GPS! We did receive a handy map of all the amenities on the property after we registered. (See posted photo.) The Club units are just down the hill from the lodge and our patio overlooked a fairway and green on the golf course. The view was pleasing since we're golfers. Our unit was very clean with its own jetted soaking tub. There are two sinks/mirrors in different rooms which helped us get out the door faster in the morning. The kitchenette had everything we needed EXCEPT a wine opener. The staff we encountered were always pleasant. We spent most of this visit off the property but we'll definitely be back and check out the amenities next time.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, May 25, 2012
Greetings from Holiday Inn Club Vacations at Lake Geneva Resort. We’re happy to hear that you enjoyed your stay with us. As a TripAdvisor top contributor you must know a thing or two about how to really travel the right way. It’s always nice to give yourself a treat and really get away during a vacation season that is not as crowded as others. We apologize if check-in was confusing for you, but we are glad that the staff was able to direct you and answer all of your questions. Thanks so much for posting the pictures of the grounds and villa. Future travelers will surely expect a treat of what they have to look forward to between the pictures and great description you give of the villas. We’re sorry that your villa did not have a wine opener, and we hope that the staff was able to assist you in any needs that arose during your stay. We hate that you were not able to take advantage on the on-site amenities and agree that a return visit soon is the perfect way to do that. We look forward to having you back anytime.
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Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 16, 2012 via mobile

Room was much nicer than expected especially considering the price. Located on a golf course and the only Playboy Club it has a ton to see and do being part of Grand Geneva. We will be back!

Stayed May 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, May 25, 2012
Hey there Tyler! Thanks so much for reviewing your stay with us. We’re so happy to hear that you enjoyed your stay with us. We always strive to give our guests the most fun and band for their buck. You couldn’t give us any higher compliment than returning to stay. We hope to see you soon!
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Chicago, IL
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 17, 2012

We stayed at the Holiday Inn Club Vacations at Lake Geneva on 4/14/12. We normally stay at the Grand Geneva, but their prices were a little over the top for that weekend. The Holiday Inn is conveniently located adjacent to the Grand Geneva. The rooms are large and we really like the small kitchen that is included. We couldn't believe there was an actual washer/dryer combo in the bathroom closet. Nice feature. We love to go to the bar at the Grand Geneva but didn't really want to use the car. We called the Concierge at the Grand Geneva and asked for the trolley to pick us up. I asked how long it would take, (we were planning on walking up the really steep hill to get there instead) :). Grand Geneva asked when we wanted them there, I told them 10 minutes and that's exactly when they showed up. We were also able to take the trolley back at the end of the night. This worked perfect for us. The only thing that I thought was ridiculous was that there was a sign on the refrigerator telling us that it would be helpful if we took the garbage out and loaded the dishwasher and that check-out was at 10:00 a.m. It's not like we paid $35 for the room.. I laughed at this sign. We always leave our rooms as picked up as possible and yes, I did load the dishwasher with the few glasses that we used.. a little strange. Check-out was too early as well. I would stay there again,

Room Tip: We were in unit 641. I believe this is a newer building than the others.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, May 2, 2012
Hi there Kat. Thank you so much for taking the time to review your stay. We’re so glad that your chance stay with us turned out to be a great experience for you. We hope that you will consider us your new home away from home in the future, as you seemed to have enjoyed the room and amenities. How convenient that the trolley was able to make your evening that much more fun. We bet not a lot of your friends can say that they had a trolley to chauffeur them around on their vacation. We apologize if you did not care for the signage in your room, but we do appreciate you helping us out. Hope to see you soon.
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Additional Information about Holiday Inn Club Vacations at Lake Geneva Resort

Address: 7037 Grand Geneva Way, Lake Geneva, WI 53147 (Formerly Orange Lake at Lake Geneva)
Phone Number:
Location: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Specialty Lodging in Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Club Vacations at Lake Geneva Resort 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
Holiday Inn Club Vacations at Lake Geneva Resort is a premier resort offering spacious 1- and 2-bedroom villas complete with amenities such as fully equipped kitchens, dining areas, living rooms with fireplaces, and everything a guest might need to enjoy their Home away from Home ! With access to all the amenities of Grand Geneva Resort & Spa , Holiday Inn Club Vacation guests can enjoy amenities such as indoor and outdoor swimming pools, multiple dining options, a Sport Center with tennis, basketball and volleyball courts, a rock-climbing wall, two championship golf courses and more options to keep your vacation full of new experiences. From skiing, golf and horseback riding, to tennis, snowboarding, and a full service spa, this resort has it all! ... more   less 
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Also Known As:
Holiday Inn Club Vacations At Lake Geneva Hotel Lake Geneva

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