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“Disappointing, Not Orange Lake-like!” 3 of 5 stars
Review of Holiday Inn Club Vacations at Lake Geneva Resort

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Holiday Inn Club Vacations at Lake Geneva Resort
3.5 of 5 Condominium   |   7037 Grand Geneva Way, Lake Geneva, WI 53147 (Formerly Orange Lake at Lake Geneva)   |  
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Certificate of Excellence 2014
Wisconsin
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 25 cities Reviews in 25 cities
41 helpful votes 41 helpful votes
“Disappointing, Not Orange Lake-like!”
3 of 5 stars Reviewed March 12, 2012

We had trouble finding the complex. It is not well marked - in fact not signed at all. This is Hugh Hefner's former Playboy Club and the scenary and grounds are impeccable. Look for the Grand Geneva Resort sign and follow directions. We found the Holiday Inn Club accomodations suitable, but not what we expected, or what we were accustomed to with Orange Lake properties. It was noisy, small and not comfortable at all. The Grand Geneva, which you have access to is very nice, but very 1970's. I found it to be rather dark and costly. Dinner for two will run you $150 or so. To get to the Spa/Fitness center you have to drive, but it is nice, as is the exercise/sporting equipment. We enjoyed going into Lake Geneva the best of all. Quaint shops and unique eating places.

  • Stayed August 2011, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, May 2, 2012
Hello Bobbi. Thank you for your review of your stay with us. We are disappointed to hear that you were dissatisfied with your accommodations as so many of our guests rave about their sophistication. You are correct that this resort is different from Holiday Inn Club Vacations at Orange Lake Resort. As it is a resort within a larger shared property. We apologize if finding your way around the resort was tricky, but the way you describe the area and grounds it sounds like it was worth the wait. We hope that we have the opportunity to host you again in the future.
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100 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 6, 2012

This property is attached to the Grand Geneva Resort. The good news is that you have access to all the Grand Geneva amenities (indoor pool, waterpark for a fee, golf). Now for the bad news. We used some RCI points to stay here for the weekend in the Fall. The Holiday Inn resort is at the very end of the Grand Geneva property, on the golf course. It's nice to watch people golfing from your room, but the walls of the suites are pretty thin. We could hear so much noice from both sides of our room that it was quite disturbing at night. Also, you have to drive to get to any of the shared amenities (spa, indoor pool, waterpark) as the property is ginormous.

  • Stayed October 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, February 17, 2012
Hello Francis. It’s great to hear from you. Thank you for taking the time to let us know how we are doing. We are happy to see that you were able to take advantage of the many amenities Holiday Inn Club Vacations at Lake Geneva Resort has to offer. With amenities ranging from an indoor waterpark to golf there really is something for everyone. We regret that you encountered some noise issues during your stay. The comfort of every guest is one of our top priorities. We hope to see you back again to stay with us.
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Belturbet, Ireland
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 24, 2011

Arriving at Lake Geneva we were pleasantly surprised by the size of the place. In a fantastic setting on the shores of a lake just on the outskirts of the sleepy town of Lake Geneva you will find everything you will ever want from a relaxing holiday for the family. The resort has everything from a golf course to a health spa.

My wife and I stayed in the Holiday Inn suites and found them adequate although the carpet could be replaced. The self catering apartment had all the basics one should find in a self catering apartment including a washing machine and tumble dryer

The resort offers several on-site restaurants unfortunately we only had time to visit one of them, Grand Cafe .The buffet food was really good, fresh and tasty. We did however have to complain about the lack of service from the waitresses the first evening but the management were very apologetic and when we went to breakfast the next morning we had fantastic service from all the servers of note was Kelly who was very friendly and looked after us very well.

If looking for any off site entertainment we would recommend the Dancing Horses, just the other side of town. "www.thedancinghorses.com"

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, February 17, 2012
Hi Freddie. What an honor to be reviewed by one of TripAdvisors Senior Contributors. We are so thrilled that you found the resort to be everything that you wanted and more. It is our goal to make every guest feel like we are their “home away from home” and can offer them every convenience they need. Especially those traveling from such far distances as you did. Many of our guests never feel the need to leave the resort. Although, many who do will appreciate your tip for entertainment while in town. Thanks for bringing any service issues you encountered to our attention while on property. We are glad that they were taken care of. We appreciate you taking the time to review us and can’t wait for your next trip back!
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Syracuse, IN
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 19, 2011

The former playboy club grounds are amazing; long winding roads, beautiful landscaping & great facilities.

The problem lies in the abilitty to find the darn thing! While the entrance to the grounds is right off the highway, there is absolutely no signage at the entrance indicating that there is a Holiday inn located on the premises. Once you drive around the grounds, the ONLY sign referring to a Hoiday Inn is located on the back of a sign near the back exit.

The directions that HI provided in their confirmation referred to Cottontail Trail, which is now called Grand Geneva Way, and the phone number in the confirmation email was for the national reservations desk!

After a long day and a long drive, we nearly killed the first staff person we saw!

I would definitely stay there again and we truly enjoyed our stay.....once we finally found our way!

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, February 17, 2012
Hey there, Jeff! We are so glad that you enjoyed your stay with us at Holiday Inn Club Vacations Lake Geneva Resort. We apologize that finding us was a little bit tricky, but hope that it was worth the wait. Our beautiful surroundings make for a peaceful vacation. Thanks for your review and we look forward to your next trip.
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Burlington, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 7, 2011

We stayed for a week in September in building 5, after checking in at the Grand Geneva hotel lobby onsite. As per their instructions, we reviewed the list of accessories for the unit, made a long list of missing items, and within 24 hours we had everything from housekeeping. Amazing how much stuff the previous occupants must have done without.
We loved the balcony overlooking the golf course (hole #1, Highlands) and spent lots of time critiquing the golfers' abilities and helping to point out lost balls. My husband golfed three days and was given a half price discount because we are Orange Lake owners.
We ate in the unit most of the week and shopped at the Piggly Wiggly nearby, but treated ourselves to steak dinner at the Chophouse at the Grand Geneva hotel one evening. It was wonderful, with a terrific view of the hotel property, lake and fountain and excellent friendly service.

Because we were on the top floor, we did not experience much noise from other units. We had the one-bedroom deluxe and it was plenty large for the two of us. The other half of the lockout was occupied by a man and his toddler grandson and other than running footsteps by the child, we did not hear them through the linking door.

Lake Geneva is a cute little town and we walked around but did not go on the boat tours due to some rather windy conditions. We did drive all around the lake and could see that there were some magnificent homes that would be visible on the boat tours. Maybe next time.

We drove from Ontario and our evil GPS lady took us right through Chicago on a Saturday afternoon... on a road that was frantically busy, with expensive tolls, and took about an hour to cross the city. Coming home, we took a very distant highway route and still made better time with WAY less stress.

Room Tip: Buildings 5 and 6 are supposedly newer. Top floors are always quieter and have the best golf view.
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  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, February 17, 2012
Hello from Holiday Inn Club Vacations Lake Geneva Resort. Thank you for sharing your amazing vacation story with us. We love being able to keep up with our owners travels. The photos you shared are beautiful. Also, we have to give you credit for all of those “free golf lessons” you provided to the other guests. Surely they appreciated them. We’re so pleased that everything about your stay from check-in until you left was exactly how you wanted it to be. Thank you for letting our housekeeping department know exactly how they could assist you. It’s great they were able to give you everything you needed. We hope the weather allows you to experience more of what the resort and surrounding areas have to offer on your next visit. We can’t wait to have you back.
P.S. – Stay away from the GPS lady, she’s mean!
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Fond du Lac, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 21, 2011

we did an exchange here for a few days in August. The Holiday Inn Club is on the grounds of the Grand Geneva Resort & you must check in at their main lobby. For us, the process was fast and easy. Our unit had a master bedroom & a pull out couch for our 2 boys ages 13 & 5. We had plenty of room, but we've stayed here before & know that we had the bigger side of a lock off. The smaller side that we stayed in last time was a little cramped so you might want to make sure you know which side you're getting. There is a nice pool & wading pool at the HI club, but you also have access to the indoor and outdoor pool at Grand Geneva. We enjoyed all the pools, the one at GG even had water Zumba on a Thursday afternoon. My husband golfed the Brute course and said it was a great course, but we found a nine hole course nearby that all 4 of us golfed for less than his outing. We also went horseback riding at Dan Patch stables which is on the grounds of the Grand Geneva. Don't let that fool you. I don't believe it is actually owned by the resort because it was rundown and not up to the standards of the rest of the place. They tell you you will be riding through rolling fields & the pictures are pretty, but it was a trail ride past the dumpsters of the waterpark lodge and through a small woods. We didn't eat at the restaurants, but we did our own cooking and the unit had everything we needed. We really enjoyed our stay here.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, February 17, 2012
Hello. Welcome home from another trip to Holiday Inn Club Vacations Lake Geneva Resort. We love having our guests return year after year. It’s great that once again you and your family had room to spread out and enjoy each other’s company. As you pointed out of spacious and well-stocked villas are the perfect place for a relaxing family getaway. We’re so happy that the resort offered so many activities to keep you and your three boys entertained throughout you stay. Water Zumba must be pretty exciting! You enjoying your stay with us is the ultimate compliment. We look forward to having you back again and again. Thanks for your review.
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Detroit, MI
Top Contributor
143 reviews 143 reviews
45 hotel reviews
Reviews in 62 cities Reviews in 62 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed September 16, 2011

The place is not just a HI, that building is in the back, if you don't know to go to the Geneva Resort to check in you are totally confused. Long check in time. Room was very nice, large, king villa. Enough cookware to make a whole meal but no coffee cups. Ended up using a glass, which thankfully didn't break. You can either drive or take the trolley to the buildings where the restaurants are. Did not eat at the steak place but the menu looked good, prices from $40-50 for a steak. At in the bar there and had terrific chicken wings with a stilton sauce, these were wings taken to a whole diferant level, fantastic. The tuna sashimi and tartar was also excellant. Was only there one night on business but it looks to be a big golf place, they also have horse stables and it appears there is a small ski hill. Price was good, don't know what the rest of the years prices are but right now it was a good deal for such a large room. The king bed was in it's own seperate room with a TV. Also a TV in the living room area.

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIClubVacations, Guest Relations Manager at Holiday Inn Club Vacations at Lake Geneva Resort, responded to this review, February 21, 2012
Hey there. We are so honored to have a Top Contributor reviewing us. Thanks for taking the time to let us know how we’re doing. With 55 contributors voting your review as helpful, you must know a thing or two about traveling. We are so glad that you enjoyed your stay with us at Holiday Inn Club Vacations Lake Geneva Resort. You are right to point out all of the amenities are available to our guests,—our favorite being the great dining. We are glad that you were able to enjoy this home-away-from-home while traveling on business. We hope to see you back soon.
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Additional Information about Holiday Inn Club Vacations at Lake Geneva Resort

Address: 7037 Grand Geneva Way, Lake Geneva, WI 53147 (Formerly Orange Lake at Lake Geneva)
Phone Number:
Location: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Specialty Lodging in Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Club Vacations at Lake Geneva Resort 3.5*
Number of rooms: 68
Official Description (provided by the hotel):
Holiday Inn Club Vacations at Lake Geneva Resort is a premier resort offering spacious 1- and 2-bedroom villas complete with amenities such as fully equipped kitchens, dining areas, living rooms with fireplaces, and everything a guest might need to enjoy their Home away from Home ! With access to all the amenities of Grand Geneva Resort & Spa , Holiday Inn Club Vacation guests can enjoy amenities such as indoor and outdoor swimming pools, multiple dining options, a Sport Center with tennis, basketball and volleyball courts, a rock-climbing wall, two championship golf courses and more options to keep your vacation full of new experiences. From skiing, golf and horseback riding, to tennis, snowboarding, and a full service spa, this resort has it all! ... more   less 
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Also Known As:
Holiday Inn Club Vacations At Lake Geneva Hotel Lake Geneva

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