This "hotel" literally does not have any service of its own since they piggyback off of the Grand Geneva resort. Even the front desk is answered by the grand geneva. Not knowing that, we called the "front desk" to ask whether there was a pet policy and they told me YES but apparently the policy is for the grand geneva & not the holiday inn. My family stayed at this location thinking it was a great deal but didn't realize that we would get charged by the holiday inn for the stay as well as $250 extra for the housekeeping from GG for supposed "deep cleaning". I get no answers every time I call GG about the charge & the holiday inn claims they can't do anything about it because they don't even have a pet policy!
Will never stay here again & I would be very wary of charges to your credit card after you check out if you do stay there.
- Also Known As:
- Holiday Inn Club Vacations At Lake Geneva Hotel
- Holiday Inn Club Vacations At Lake Geneva Hotel Lake Geneva
- Official Description (provided by the hotel):
- Holiday Inn Club Vacations at Lake Geneva Resort is a premier resort offering spacious 1- and 2-bedroom villas complete with amenities such as fully equipped kitchens, dining areas, living rooms with fireplaces, and everything a guest might need to enjoy their Home away from Home ! With access to all the amenities of Grand Geneva Resort & Spa , Holiday Inn Club Vacation guests can enjoy amenities such as indoor and outdoor swimming pools, multiple dining options, a Sport Center with tennis, basketball and volleyball courts, a rock-climbing wall, two championship golf courses and more options to keep your vacation full of new experiences. From skiing, golf and horseback riding, to tennis, snowboarding, and a full service spa, this resort has it all! ... more less
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