We stayed here overnight Friday the weekend of Sweetest Day. The front desk young lady was very nice and friendly. She advised us about the continental breakfast that was available in the mornings now. We had reserved a "Gold" room. Since we had stayed here a few years ago, we were already familiar with what the rooms look like. There is a kitchen and dining room area (full size 'fridge,microwave, toaster, sink and dishwasher), a good size bathroom with a whirlpool tub and shower inside that, livingroom with a fireplace, TV and DVD player. Everything seemed clean and well stocked. There are even 2 Spa-like robes in the closet to use while you are there, which was very nice since the weather turned chilly that weekend. The hotel is steps away from the downtown area so it is very nice to stay parked in their garage and just walk to wherever you want to go around downtown Lake Geneva. There were only 2 things that I saw could be improved: 1) Newer faucets in bathroom- ours were really scratched up and finish worn off, but they still worked fine and 2) Put a comforter/bedspread on the bed instead of just a sheet and blanket--it is October in Wisconsin. Luckily, there was an extra blanket in the closet that I used that night.