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“Close to everything” 4 of 5 stars
Review of Mill Creek Hotel

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Mill Creek Hotel
2.5 of 5 Hotel   |   123 Center St, Lake Geneva, WI 53147   |  
Hotel amenities
Ranked #3 of 14 Hotels in Lake Geneva
Certificate of Excellence
Hobart, IN
Top Contributor
82 reviews 82 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
34 helpful votes 34 helpful votes
“Close to everything”
4 of 5 stars Reviewed October 21, 2013

We stayed here overnight Friday the weekend of Sweetest Day. The front desk young lady was very nice and friendly. She advised us about the continental breakfast that was available in the mornings now. We had reserved a "Gold" room. Since we had stayed here a few years ago, we were already familiar with what the rooms look like. There is a kitchen and dining room area (full size 'fridge,microwave, toaster, sink and dishwasher), a good size bathroom with a whirlpool tub and shower inside that, livingroom with a fireplace, TV and DVD player. Everything seemed clean and well stocked. There are even 2 Spa-like robes in the closet to use while you are there, which was very nice since the weather turned chilly that weekend. The hotel is steps away from the downtown area so it is very nice to stay parked in their garage and just walk to wherever you want to go around downtown Lake Geneva. There were only 2 things that I saw could be improved: 1) Newer faucets in bathroom- ours were really scratched up and finish worn off, but they still worked fine and 2) Put a comforter/bedspread on the bed instead of just a sheet and blanket--it is October in Wisconsin. Luckily, there was an extra blanket in the closet that I used that night.

Room Tip: We always try to get the "creek side"rooms. They views are nice of the park and creek tha...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary O, Marketing at Mill Creek Hotel, responded to this review, November 22, 2013
Thank you so much for your review. We really appreciate your compliments and comments. We always want to hear our guests feedback. We are glad that enjoyed your stay and look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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241 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • Any
English first
Moline, Illinois
1 review
5 of 5 stars Reviewed October 21, 2013

This was the perfect getaway for a weekend trip! It was wonderful. The staff was very friendly and helpful. The room was wonderful. A separate bedroom, a balcony overlooking the nature preserve, a fireplace! The large bathtub with jets was also super nice. The free parking was also great so we didn't have to find parking and pay a parking meter. My husband and I couldn't have found a better place to stay. The hotel was close to everything, we could walk everywhere! The lake was right across the street and downtown shopping was literally 10 steps away. We will be staying here again on our next trip back to Lake Geneva.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary O, Marketing at Mill Creek Hotel, responded to this review, November 22, 2013
So happy that you enjoyed the fireplace, whirlpool tub, and our ideal location!
Thank you so much for your wonderful review.
We hope that we will be your first choice whenever you visit Lake Geneva.
We look forward to your next visit and hope it is very soon.
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Appleton, Wisconsin
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2013 via mobile

very nice stay! The rooms are really spacious! Staff was super helpful and friendly. Good deal! Loved the robes we could slip on after the hot tub. The separate bedroom was also nice to have... I like to sleep in and hubby wakes up earlier.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary O, Marketing at Mill Creek Hotel, responded to this review, November 22, 2013
Thanks for your great review! We are so glad that you enjoyed your stay and our hotel amenities. We look forward to your next visit with us and sincerely hope that it will be very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainfield, Illinois
1 review
4 of 5 stars Reviewed October 15, 2013

My wife and I couldn't have asked for a better place to stay for our weekend getaway trip to Lake Geneva!!

Positives:
- The location can't be beat, it is literally 10 steps from the Main St. and downtown shopping.
- On-site parking included, which pays for itself with not having to try and fight and pay the meter parking all around Lake Geneva.
- We liked the small size of the hotel to cater more towards couples, as opposed to the much larger resorts located in the area.
- Room-size is impressive, it is basically a apartment, and for the price it is almost a steal!
- Loved the 2-person jacuzzi-tub in each room, it was huge with plenty of room to sit/lay comfortably.

Negatives (although minor):
- Try and get a room on the backside of the hotel to avoid the post office delivery noise early in the morning, although this is completely out of the control of the hotel.
- Outside of building could use some cleaning, especially for cob-webs, etc., as the balcony is nice to sit on, but lots of bugs and spider webs around, so didn't really use.
- My wife commented on the roughness of the bathroom towels, which would be better if they were softer.

The hotel is rather simple, without all of the extra bells and whistles of more larger and expensive places to stay, but that was what we were looking for on our trip. A place with a nice room for the evening, as you don't spend much time there during the day anyway, with some nice extra features that help make a nice weekend trip perfect. It will be our first choice on any future trips to Lake Geneva and will suggest to others!

Room Tip: Try and get a room not on the first level and on the backside of the hotel to avoid any excess outsi...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary O, Marketing at Mill Creek Hotel, responded to this review, November 22, 2013
Thank you so much for your review. We appreciate your compliments and concerns. We are delighted that we will be your first choice on your Lake Geneva visits, and hope your next visit will be very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisle, Illinois
1 review
4 of 5 stars Reviewed October 9, 2013

Spacious suites with separate bedroom. Appreciated non-feather pillows as standard in room. Plenty of televisions and a DVD and VCR, but beware that you may have to use the DVD player that is attached to the t.v. rather than the separate machine. Can be noisy if you stay on the side of the hotel where the post office is, though this is completely out of the staff's control. The pool is nice, if small. The rooms each have their own kitchen (stocked with basic dining/cooking utensils, pots, etc.) and jacuzzi tub for 2. The staff are always friendly and helpful. Parking is free, and they let you leave your car the day you're checking in (even if you're early), and let you leave your car the day you check out (after checkout), which helps to avoid high parking fees in town. There is now also a continental breakfast offered, but we did not take advantage as there are many delicious restaurants in walking distance. We have stayed here for years, and will always choose Mill Creek as our 1st choice when staying in town.

Room Tip: Choose a Gold or Platinum suite if possible to avoid the noisier locations of rooms. Call the hotel...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary O, Marketing at Mill Creek Hotel, responded to this review, November 22, 2013
Thank you for your lovely review. We are so glad to have you as our valued return guest. We look forward to your next stay with us and hope that it is very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bartonville, IL
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2013

We enjoyed our stay at the Mill Creek Hotel! Loved having the kitchen! We visited the Back Yard meat shop & bought some yummy applewood bacon & bought some homemade bread & wine at the Village Gourmet. The patio was small but nice to step out & get some air! The location was perfect. Close to shops, dining & the museum ( which was interesting). The hot tub & fireplace were very relaxing. We would stay here again! Thanks!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary O, Director of Marketing at Mill Creek Hotel, responded to this review, October 21, 2013
So happy you enjoyed your Lake Geneva visit. Thank you for the excellent review.
We also think our location is idea. It's great to be able to walk all around downtown and stop at the wonderful local shops, then later relax by the fireplace back in your suite.
We look forward to your next visit and hope that it is very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oshkosh, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 6, 2013

The staff were wonderful. The location is fabulous! We stayed in a room on the first floor. The room needs updates. The carpets are dirty, the grouting on the hot tub needs attention, the patio was a spider haven and dirty, the room needs painting, and the mattress was one of the most uncomfortable beds ever.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary O, Marketing at Mill Creek Hotel, responded to this review, November 22, 2013
Thank you for taking the time to review our Hotel.
We constantly strive to make updates throughout the year, and are glad that you brought your specific concerns to our attention,
We are so glad that our staff was wonderful and you loved our location. We hope that you will make a return visit very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mill Creek Hotel

Address: 123 Center St, Lake Geneva, WI 53147
Location: United States > Wisconsin > Lake Geneva
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Lake Geneva
#5 Family Hotel in Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Mill Creek Hotel 2.5*
Number of rooms: 33
Official Description (provided by the hotel):
The ideal location in the heart of downtown Lake Geneva, WI.Nestled by the magnificent lakefront, the many historic parks, and the prestigious Main Street, The Mill Creek Hotel offers overnight visitors to Lake Geneva the best of all possibilities.You will view the vastness of beautiful Geneva Lake. You will enjoy the peaceful Donian Wetland Nature Preserve, and you are within steps of Lake Geneva's prominent Main Street.Mill Creek is the only hotel in Lake Geneva situated in a beautiful wooded nature preserve in the heart of it all and only steps from all shopping, restaurants and beaches. ... more   less 
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Also Known As:
Mill Creek Lake Geneva
Hotel Mill Creek

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