From my first e-mail questions on my reservation till the time we checked out. The motto seemed to be "We Aim To Please". Everyone was friendly and accommodating. I give big kudos to the lifeguards in the waterpark, they are in a position to have to enforce rules for safety, they did it with appreciated politeness. It's evident they want the kids and adults to have a good time.
This was our first visit. We were with our two granddaughters and we stayed in the two bedroom. They loved the loft and having their own bathroom! In fact they loved it all and want to go back again and again. It was nice to have a small living room along with a dining area in which to play games. I am glad we stayed in the two bedroom even though there were only 4 of us, as it could get crowded if using the sofabed in the living room. We had the 'Countryside' view so it was very quiet! My only minor complaint is the bed was extremely firm. But that is a personal preference.
We thought the food to be exceptional at Smokey's BBQ restaurant for a family menu. We did not make it to the other eating areas but did order room service. We were surprised at how great the Pizza was! Again the staff was extremely friendly and made our girls feel special.
This will be a yearly trip with our granddaughters!
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- Also Known As:
- Timber Ridge Lodge & Waterpark Hotel Lake Geneva
- Timber Ridge Hotel
- Timber Ridge Lake Geneva
- Timber Ridge Lodge And Waterpark
- Timber Ridge Lodge Lake Geneva