We took the kids up to Timber Ridge for a 1 night trip to the water park. Check in was friendly and efficient, dropped our stuff in the room and headed strait for the water park. I would agree with other here that said it was geared for the younger set. Our kids are 9 and 12 and they were pretty bored. After a couple of trips down the various slides, which were very fun, there wasn't much else to do. The lazy river depth was very shallow in some places and the kids being off and on the tubes came out of there with scraped knees and elbows. The "spray park" part was for the little ones and that's basically it. If was not crowded at all which was a huge plus, but even though we had tickets for the next day, they decided that didn't want to go back. They did have a very enjoyable time at the game room and the attendant was really good with the kids! The room itself was very dated. We travel a lot both for work and as a family and I think I definitely got taken in by the "Grand Geneva" name. The rooms don't seem to have been refreshed since they were built. Still using the old grimy bed spreads instead of the fresh linens and duvets that most other hotels/resorts have gone to. The layout of the 2 bedroom way very weird as well. If you sat at the kitchen table, you couldn't walk from the kitchen to the living room. Also it wasn't a true 2 bedroom, the 2nd sleeping area is a loft type area, so there is no chance of putting a kid to sleep and letting the grown ups stay in the living room/kitchen area. Finally we had a heater that had a mind of its own. Changing the thermostat setting or the settings on the unit itself had no impact whatsoever, it just kept blasting heat. we finally had to pull the plug. We decided as a family since we were only there for the 1 night, that we'd rather sleep in our own beds and made the decision around 9:30 to drive back to the Chicago burbs instead of spending the night. To answer a forthcoming question, we didn't call down or ask to have some of the issues fixed, I am sure they would have tried to accommodate us, again with it being just 1 night, we didn't want to go thru the hassle. Bottom line if you have young ones and are looking for a quick water-park trip. This is not a bad option. I don't think we would return.

PS. One other strange note, the kids who do the life-guarding at the park take their jobs VERY seriously. I really appreciate the focus on safety. They may want to take a refresher on hospitality. They are not mutually exclusive.

This is one of the best water parks around. The temperature both in the water and in the water park itself are perfect! There are enough water activities for big and small and the game room is even nice. The staff is very nice also. My only two complaints would be that 1) when we checked in it took a little bit of time because they only have two registers and 2) ChicagoMom2003 is right. The sleeper sofa is not that comfortable, however, I doubt most kids will notice. One other thing, the fireplace gets really hot. They have put a removable screen thing in front of it, but that can easily be knocked down by little ones, so I wouldn't use it around them. Otherwise, a great stay for a great price.

We came to Timber Ridger in summer, and now for the New Year. It's great to be able to enjoy the waterpark in the middle of winter, and the Xmas decorations throughout the Grand Geneva Resort are impressive. The Wellness Center and Spa provided a huge selection of exercising or massages and other luxuries. Only complaints I have is of the sofa bed, and super noisy heater/air conditioner. You are much more comfortable sleeping on the floor instead:(

Have been coming up to Timber Ridge and Grand Geneva for many years. Fantastic water park with an exceptional and friendly staff and lifeguards. Single and double tube slides as well as a body slide. Great areas for younger ones as well, with a zero depth area for infants and toddlers with water sprays and fountains and a floating obstacle course for older kids.

Restaurant in the water park as well as Smokey's restaurant within the hotel are great. A+ rooms, staff and service.