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“wonderful anniversary getaway” 5 of 5 stars
Review of Timber Ridge Lodge & Waterpark

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Timber Ridge Lodge & Waterpark
3.5 of 5 Hotel   |   7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147   |  
Hotel amenities
Ranked #4 of 14 Hotels in Lake Geneva
Woodstock, Illinois
2 reviews
“wonderful anniversary getaway”
5 of 5 stars Reviewed November 28, 2012

My husband planned a last minute getaway for our anniversary. Because time was an issue we opted for just a day room (11AM-11PM) to crash in with the water park tickets for the day. He had told the clerk we were celebrating our anniversary (38th). When we checked in (early) the desk clerk took the time to congratulate us and let us know "yes" our room was ready. To our amazement, when we arrived in our room champagne glasses were on the table and a bottle of chilled champagne was in the frig. Now that is a really nice touch, above and beyond. It was such a relaxing day, we decided at 10PM to check if could stay the night. So for about $20 more we just continued to chill out and enjoy the very relaxing accommodations for the rest of the night. So for a special anniversary or a large family outing (see my review "great family time" Jan 2012) this place is tops. I never got around to writing a "thank you for the champagne" note but hope this review says it all. Thank you Timber Ridge!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, December 4, 2012
Deborah B~ Happy Anniversary! Thank you for your wonderful comments about your experience at Timber Ridge Lodge. I am happy to hear that we were able to exceed your expectations! We strive to provide fun and memorable experiences for our guests and always try to recognize special occasions that our guests are celebrating. We look forward to welcoming you back!
Thank you again for choosing Timber Ridge Lodge & Waterpark for your Anniversary getaway. Leslie
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754 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • English first
  • French first
  • Any
English first
Antioch, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed November 28, 2012

I have been staying here a couple of times each year since they opened and have never experienced any problems. My family and I have had a fabulous time each time we visited the resort. Everything is very clean, staff is very attentive besides being pleasant and it offers everything at your fingertips. The Christmas decorations this time of year are just breathtaking. I just can't imagine anyone not having a great time there.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 29, 2012
Reneemp~ I was delighted to read your review and I want to personally thank you for your loyalty to Timber Ridge Lodge. We do love the Holiday Season here at the resort and hope to assist our guests in making magical memories to last a lifetime. Thank you for making Timber Ridge a part of your family tradition. We look forward to having you visit again soon. Leslie
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Milwaukee
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 28, 2012

We (self, husband and 9 yr old son) stayed at TimberRidge over Thanksgiving. Our room was comfortable and very clean, with complete kitchen, pans and dishes included (full size refrigerator, microwave oven, dishwasher, electric cooktop but sans oven). Gas fireplace kept us cozy and jacuzzi tub was a bonus. Two flat screen TV's kept us all happy, one for football and one for cartoons! The water park was fun with 1 tube slide, 1 body slide, lily pad/basketball pool, small zero depth area, lazy river, indoor/outdoor hot tub and an adult-only sitting area and hot tub. One more water feature would be an improvement, but I don't think they are planning to expand. The staff were very pleasant although the life guards could be more attentive. Forget the coffee - even the gift shop served a bland diner brand. This was our second stay (we stayed in August when the outdoor pools were also open) Get on the e-mail list - Timber Ridge offers discount deals through email.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 29, 2012
Carolyn B ~ Thank you for taking the time to post your comments. It sounds like you enjoyed all of the amenities Timber Ridge has to offer. I was thrilled to hear that our rooms had everything your family needed to make your stay comfortable and memorable. I have shared your comments with our aquatics director on where we can make improvements in training our waterpark associates. Please continue to check your email for special promotions and we look forward to seeing you again soon! Leslie
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Riverside, Illinois
1 review
5 of 5 stars Reviewed November 28, 2012

We were staying for 3 nights with 7 yo and 16 mo boys. It was our first visit to Timber Lodge.
It was great. Good price and a lot of activities (including the climb wall, tennis, etc in fitness building). The atmosphere was very nice. All staff were very polite and attentive. We felt very comfortable and relaxed. Definetely we will return. It is a great place for the families with the kids for 2-3 nights. We also liked a restaraunt in Grand Geneva. The waitresses were absolutely amazing (despite the mess that our 16 mo has created around our table).

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 29, 2012
elena s ~ Thank you for sharing your Timber Ridge Adventure! I am glad that the whole family was able to enjoy many of the fun activities to do on property. We understand how cherished family time is, and appreciate that you chose Timber Ridge as your family destination. Please make sure to sign up for our email blasts to inform you of our special offers so that we can welcome you back to Timber Ridge soon! Leslie
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Chicago, Illinois
Top Contributor
89 reviews 89 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 26, 2012

It is a very good waterpark for little children clean, safe and very warm. The rooms are roomy and clean. The prices are fairly high and food and drink are far too expensive. go into town for dinner and bring breakfast and lunch. You can prepare those in your room as each room has a kitchen. Know ahead of time a 15 dollar a day campus charge!

Room Tip: If you don't want a smoking room say it right away. ours smelled like it was a smoking room.
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 30, 2012
Trenlaur~ Thank you for your comments. The Resort Fee includes a number of amenities (on campus transportation, daily bottled water, coffee in room, arcade credits & wi-fi, to name a few). In regards to the smoking comment, I apologize for the odor that you experienced in your room. Timber Ridge is a 100% smoke free facility and I am very sorry that you experienced that. I have notified my housekeeping team to recheck the room for any odor. We look forward to the opportunity to welcome you back to Timber Ridge again soon. Leslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntley, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 24, 2012

My wife and I were ask to watch one of our daughters 4 sons for a 2 days that they were off school and she had to work. They range in age from 3 to 14 years old. We enjoy water activities in the summer, and Timber Ridge gave us away to that in the fall. It is several days past our stay and all four are still talking about how they enjoyed it.

Room Tip: Bring with some food to cook or snacks. The full equipped kitchen is great.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 28, 2012
Kawamw~ Thank you for choosing Timber Ridge as a place to enjoy special time with your grandsons. Our team takes great pride in making lasting memories for our guests, and I was glad to read that your whole family enjoyed their time with us. We hope you continue to come back for future family getaways for years to come!

Thanks again for choosing Timber Ridge Lodge and Waterpark! Leslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo Grove, IL (Chicagoland)
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 23, 2012

This was our 3rd visit to Timber Ridge. It is located very close to the Chicago suburbs, only about a 45 minute from us, which makes it a much easier trip than the Wisconsin Dells. The rooms are spacious, we've stayed in both 1 and 2 bedroom. The bathrooms are nice with a big jacuzzi. Toiletries include shampoo, conditioner, and lotion. No body wash. Soap, hair dryer, iron, ironing board, bath provided. The kitchenette comes with everything you need: stove, dishwasher, frig, microwave, coffee machine, coffee, blender, toaster, paper towels, dish soap, sponge, pots/pans, salt&pepper, ice cream scooper, wine bottle and can opener, utensils, cups, plates and bowls. The only thing missing is an oven. The living room has a queen size sofa sleeper (not very comfortable, but I have yet to find a comfortable sofa sleeper) and there is a separate bedroom with a king size bed. There is a 6 person dining table with additional bar stools at the kitchen counter. Walls are thick so pretty sound proof.

My biggest complaint is the internet and cell phone service. The brick walls are thick so I am never able to get much reception with my cell phone. The wireless (which is included in the resort fee) is so spotty is very difficult to use. I have to disconnect and reconnect every couple of minutes. Better to find another source of wifi.

Timber Ridge offers arts and crafts activities and movies. There is also an arcade, pony/horse riding, lego session for additional cost. In the winter, there is skiing. From Thanksgiving week through New Years, you can view the light show. We loved all the lights!

The water park is not as big as Wilderness or Kalahari in Wisconsin Dells, but the kids still enjoyed it. There is an adult only hot tub, as well as a family hot tub that connects outside. There are two large slides, one is a body slide, the other is for tubes, double or single. There is a toddler area with little slides, water sprouts, etc. Another area for older kids with basekball hoops, etc. Also a lazy river for everyone. Pools towels are provided, although they are small and thin. You can purchase food, drinks, and snacks. Bring quarters for lockers if needed.

We first visited 2 years ago, and for our third visit, my kids at the ages of 9 and 6 still have a lot of fun there.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 28, 2012
Lori~ Thank you for your recent post, and for your loyalty to Timber Ridge! I was thrilled to read how much you enjoy your getaways to Timber Ridge Lodge. Our team prides themselves in providing activities for the entire family to enjoy and by the sound of it you have experienced many of the amenities our property has to offer. I will share your comments with the team members to further enhance our guest experiences and we look forward to having you as our guest again soon. Leslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Location: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Lake Geneva
#2 Family Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
Number of rooms: 225
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Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva

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