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Timber Ridge Lodge & Waterpark: Traveler Reviews

3.5 of 5
7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Hotel amenities
Timber Ridge Lodge & Waterpark
Ranked #3 of 15 hotels in Lake Geneva
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520 reviews from our community

Traveler rating
    232
    172
    48
    42
    26
See reviews for
Families
383
 
Couples
15
 
Solo
0
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Antioch, Illinois
1 review
“Excellant and highly recommended!”
5 of 5 stars Reviewed November 28, 2012

I have been staying here a couple of times each year since they opened and have never experienced any problems. My family and I have had a fabulous time each time we visited the resort. Everything is very clean, staff is very attentive besides being pleasant and it offers everything at your fingertips. The Christmas decorations this time of year are just breathtaking. I just can't imagine anyone not having a great time there.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask reneemp about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 29, 2012
Reneemp~ I was delighted to read your review and I want to personally thank you for your loyalty to Timber Ridge Lodge. We do love the Holiday Season here at the resort and hope to assist our guests in making magical memories to last a lifetime. Thank you for making Timber Ridge a part of your family tradition. We look forward to having you visit again soon. Leslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice waterpark, nice staff”
5 of 5 stars Reviewed November 28, 2012

We (self, husband and 9 yr old son) stayed at TimberRidge over Thanksgiving. Our room was comfortable and very clean, with complete kitchen, pans and dishes included (full size refrigerator, microwave oven, dishwasher, electric cooktop but sans oven). Gas fireplace kept us cozy and jacuzzi tub was a bonus. Two flat screen TV's kept us all happy, one for football and one for cartoons! The water park was fun with 1 tube slide, 1 body slide, lily pad/basketball pool, small zero depth area, lazy river, indoor/outdoor hot tub and an adult-only sitting area and hot tub. One more water feature would be an improvement, but I don't think they are planning to expand. The staff were very pleasant although the life guards could be more attentive. Forget the coffee - even the gift shop served a bland diner brand. This was our second stay (we stayed in August when the outdoor pools were also open) Get on the e-mail list - Timber Ridge offers discount deals through email.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Carolyn B about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 29, 2012
Carolyn B ~ Thank you for taking the time to post your comments. It sounds like you enjoyed all of the amenities Timber Ridge has to offer. I was thrilled to hear that our rooms had everything your family needed to make your stay comfortable and memorable. I have shared your comments with our aquatics director on where we can make improvements in training our waterpark associates. Please continue to check your email for special promotions and we look forward to seeing you again soon! Leslie
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Riverside, Illinois
1 review
“Nice”
5 of 5 stars Reviewed November 28, 2012

We were staying for 3 nights with 7 yo and 16 mo boys. It was our first visit to Timber Lodge.
It was great. Good price and a lot of activities (including the climb wall, tennis, etc in fitness building). The atmosphere was very nice. All staff were very polite and attentive. We felt very comfortable and relaxed. Definetely we will return. It is a great place for the families with the kids for 2-3 nights. We also liked a restaraunt in Grand Geneva. The waitresses were absolutely amazing (despite the mess that our 16 mo has created around our table).

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask elena s about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 29, 2012
elena s ~ Thank you for sharing your Timber Ridge Adventure! I am glad that the whole family was able to enjoy many of the fun activities to do on property. We understand how cherished family time is, and appreciate that you chose Timber Ridge as your family destination. Please make sure to sign up for our email blasts to inform you of our special offers so that we can welcome you back to Timber Ridge soon! Leslie
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Chicago, Illinois
Top Contributor
57 reviews 57 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Good waterpark for young children”
3 of 5 stars Reviewed November 26, 2012

It is a very good waterpark for little children clean, safe and very warm. The rooms are roomy and clean. The prices are fairly high and food and drink are far too expensive. go into town for dinner and bring breakfast and lunch. You can prepare those in your room as each room has a kitchen. Know ahead of time a 15 dollar a day campus charge!

Room Tip: If you don't want a smoking room say it right away. ours smelled like it was a smoking room.
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by trenlaur for Lake Geneva
Ask trenlaur about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 30, 2012
Trenlaur~ Thank you for your comments. The Resort Fee includes a number of amenities (on campus transportation, daily bottled water, coffee in room, arcade credits & wi-fi, to name a few). In regards to the smoking comment, I apologize for the odor that you experienced in your room. Timber Ridge is a 100% smoke free facility and I am very sorry that you experienced that. I have notified my housekeeping team to recheck the room for any odor. We look forward to the opportunity to welcome you back to Timber Ridge again soon. Leslie
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Huntley, Illinois
1 review
1 helpful vote 1 helpful vote
“Great place to take the Grandsons”
5 of 5 stars Reviewed November 24, 2012

My wife and I were ask to watch one of our daughters 4 sons for a 2 days that they were off school and she had to work. They range in age from 3 to 14 years old. We enjoy water activities in the summer, and Timber Ridge gave us away to that in the fall. It is several days past our stay and all four are still talking about how they enjoyed it.

Room Tip: Bring with some food to cook or snacks. The full equipped kitchen is great.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask kawamw about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 28, 2012
Kawamw~ Thank you for choosing Timber Ridge as a place to enjoy special time with your grandsons. Our team takes great pride in making lasting memories for our guests, and I was glad to read that your whole family enjoyed their time with us. We hope you continue to come back for future family getaways for years to come!

Thanks again for choosing Timber Ridge Lodge and Waterpark! Leslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Timber Ridge Lodge & Waterpark

Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Lodge & Waterpark Hotel
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva
Address: 7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Region: United States > Wisconsin > Lake Geneva
Amenities:
Business Center Fitness Center Free Parking Kids Activities Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Lake Geneva
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Timber Ridge Lodge & Waterpark
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