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Timber Ridge Lodge & Waterpark: Traveler Reviews

3.5 of 5
7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Hotel amenities
Timber Ridge Lodge & Waterpark
Ranked #3 of 15 hotels in Lake Geneva
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520 reviews from our community

Traveler rating
    232
    172
    48
    42
    26
See reviews for
Families
383
 
Couples
15
 
Solo
0
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Milwaukee, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
“Employees for both Smokey's Restaurant and the Hungry Moose Cafe were exceptionally helpful and friendly!!”
5 of 5 stars Reviewed November 14, 2012

Employees for both Smokey's Restaurant and the Hungry Moose Cafe were exceptionally helpful and friendly!! I had the Rib Eye Steak at Smokey's and it was excellent. Breakfast at Smokey's was very good as well. Timber Ridge was GREAT!

We did go to The Grand Geneva Part on Saturday night and we went to the Evolve Bar. 2 of the 3 bartenders that helped us were very friendly. The other one was a very snobby girl with an attitude. She was the one wearing a sleeveless dress the other 2 a male and a female were wearing long sleeve shirts and pants. This was on Saturday November 10th. I suggest the manager have a talk with that employee as we pay alot of money to have drinks and enjoy ourselves at Evolve.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask vacation_sensation about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 15, 2012
vacation_sensation~
Thank you for your recent post. I was glad to read that you enjoyed your stay with us here at Timber Ridge and enjoyed your meals at Smokey’s. I have shared your feedback regarding your experience at Evolve with the Manager of the Grand Geneva Resort. We hope that you will come back and stay with us again soon.
Leslie
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Oak Creek, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Family Fun”
5 of 5 stars Reviewed November 13, 2012

This is our favorite place for a weekend getaway. We rented two rooms and had three generations of family members. Check in was a breeze and staff was personable and friendly. We are always impressed with the size of the room and the many amenities (separate bedroom, huge tub, kitchen, microwave, fridge, fireplace and deck with a view to name a few). The water park had a great kiddie area for the 3 year old and 10 month old. There was enough there to keep them entertained for hours. The adults enjoyed the slides, lazy river and hot tubes which were both indoors and out! The room was well insulated as we heard no noise from hallways or next door neighbors. No compaints about this fine hotel and have recommended to family, friends and coworkers.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Adele H about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 14, 2012
Adele~ Thank you for your recent post! I understand how precious family time is, and I'm glad that you chose Timber Ridge as your family getaway destination. Our goal is to exceed our guests’ expectations, and I am glad we were able to do that for you. Thank you again for choosing Timber Ridge. We look forward to having your entire family return soon.
Leslie
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Livingston, WI
1 review
“Perfect family getaway!”
5 of 5 stars Reviewed November 7, 2012

Excellent small getaway for our family. Kids loved the waterpark and it wasn't as crowded as some indoor waterparks are. We enjoyed family BINGO where the kids won many fun prizes. Also had a blast in the game room. The food at Smokey's BBQ was awesome too. The staff was very friendly. We will be going back soon for sure!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RLS77 about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 13, 2012
RLS77~
Thank you for sharing your Timber Ridge Adventure! I'm glad that your family was able to enjoy all that we have to offer. We all understand how cherished family time is, and appreciate that you chose Timber Ridge as your family destination. The entire team looks forward to welcoming you back real soon.
Leslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lemont, Illinois
1 review
“Great Time!”
5 of 5 stars Reviewed November 7, 2012

The room we had for the price was outstanding. Full kitchen, 4 bar stools, dining table with 6 chairs, whirlpool bath, enclosed bedroom with flat screen tv, living room with gas fireplace and flat screen tv and small outdoor deck. The indoor pool was great for families with kids. The staff was very helpfull and polite. The grounds are beautiful! There are a lot of activities for all ages.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ehkill about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 12, 2012
Ehkill-
Thank you for taking the time to post your experience at Timber Ridge Lodge and Waterpark. I am glad that the rooms had the amenities that made your stay enjoyable for your family. Thank you for recognizing our staff and our grounds crew. I will share your comments with them to acknowledge their hard work. We look forward to having you back as our guest in the future.
Leslie.
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Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Nice family getaway!”
4 of 5 stars Reviewed November 6, 2012

We go to TR about 2-4 times oer year. It is a short drive from Chicago. You can usually check in early and everyone is very friendly there. They have a microwave, stove and fridge which is really nice when traveling with the kids. Our kids(ages 3 and 6) love coming here. It is the perfect place for their ages. You can venture into town for dinner if you would like as well. Good value and nice getaway!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Chicago1132 about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 12, 2012
Chicago1132~
We appreciate your continued patronage here at Timber Ridge Lodge! Thank you for the positive post regarding your recent stays. Lake Geneva is great destination for restaurants, shopping & sightseeing. We hope you are able to visit us again soon!
Leslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Timber Ridge Lodge & Waterpark

Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Lodge & Waterpark Hotel
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva
Address: 7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Region: United States > Wisconsin > Lake Geneva
Amenities:
Business Center Fitness Center Free Parking Kids Activities Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Lake Geneva
Price Range: $$
Hotel Class:3.5 star (3.5*)
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