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“Great Family Fun” 5 of 5 stars
Review of Timber Ridge Lodge & Waterpark

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Timber Ridge Lodge & Waterpark
3.5 of 5 Hotel   |   7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147   |  
Hotel amenities
Ranked #4 of 14 hotels in Lake Geneva
Oak Creek, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Family Fun”
5 of 5 stars Reviewed November 13, 2012

This is our favorite place for a weekend getaway. We rented two rooms and had three generations of family members. Check in was a breeze and staff was personable and friendly. We are always impressed with the size of the room and the many amenities (separate bedroom, huge tub, kitchen, microwave, fridge, fireplace and deck with a view to name a few). The water park had a great kiddie area for the 3 year old and 10 month old. There was enough there to keep them entertained for hours. The adults enjoyed the slides, lazy river and hot tubes which were both indoors and out! The room was well insulated as we heard no noise from hallways or next door neighbors. No compaints about this fine hotel and have recommended to family, friends and coworkers.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 14, 2012
Adele~ Thank you for your recent post! I understand how precious family time is, and I'm glad that you chose Timber Ridge as your family getaway destination. Our goal is to exceed our guests’ expectations, and I am glad we were able to do that for you. Thank you again for choosing Timber Ridge. We look forward to having your entire family return soon.
Leslie
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • Any
English first
Livingston, WI
1 review
5 of 5 stars Reviewed November 7, 2012

Excellent small getaway for our family. Kids loved the waterpark and it wasn't as crowded as some indoor waterparks are. We enjoyed family BINGO where the kids won many fun prizes. Also had a blast in the game room. The food at Smokey's BBQ was awesome too. The staff was very friendly. We will be going back soon for sure!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 13, 2012
RLS77~
Thank you for sharing your Timber Ridge Adventure! I'm glad that your family was able to enjoy all that we have to offer. We all understand how cherished family time is, and appreciate that you chose Timber Ridge as your family destination. The entire team looks forward to welcoming you back real soon.
Leslie
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Lemont, Illinois
1 review
5 of 5 stars Reviewed November 7, 2012

The room we had for the price was outstanding. Full kitchen, 4 bar stools, dining table with 6 chairs, whirlpool bath, enclosed bedroom with flat screen tv, living room with gas fireplace and flat screen tv and small outdoor deck. The indoor pool was great for families with kids. The staff was very helpfull and polite. The grounds are beautiful! There are a lot of activities for all ages.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 12, 2012
Ehkill-
Thank you for taking the time to post your experience at Timber Ridge Lodge and Waterpark. I am glad that the rooms had the amenities that made your stay enjoyable for your family. Thank you for recognizing our staff and our grounds crew. I will share your comments with them to acknowledge their hard work. We look forward to having you back as our guest in the future.
Leslie.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 6, 2012

We go to TR about 2-4 times oer year. It is a short drive from Chicago. You can usually check in early and everyone is very friendly there. They have a microwave, stove and fridge which is really nice when traveling with the kids. Our kids(ages 3 and 6) love coming here. It is the perfect place for their ages. You can venture into town for dinner if you would like as well. Good value and nice getaway!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 12, 2012
Chicago1132~
We appreciate your continued patronage here at Timber Ridge Lodge! Thank you for the positive post regarding your recent stays. Lake Geneva is great destination for restaurants, shopping & sightseeing. We hope you are able to visit us again soon!
Leslie
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Lakemoor, Illinois, United States
1 review
5 of 5 stars Reviewed November 6, 2012

I have been to this water park several times and have always had a great time. My daughter is 6 and just enjoys it more and more every time we come. Great hotel, great water park and great customer service!!!

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 12, 2012
Lisa C~
Thank you for taking the time to post your positive comments on your recent stay with us! Glad to hear your daughter had such a great time at our property! We look forward to your return.
Leslie
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Chicago, Illinois
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2012

Went to this place on a pretty impromptu trip. Frankly, we weren't expecting much and ended up being very pleasantly surprised. The two things that struck us the most were how new/clean the place felt and how friendly the staff were. The people working there simply could not have been any nicer. Our room was nice for what it is. I mean, it's not the Ritz as far as materials used, furnishings, etc., but we weren't expecting or paying for the Ritz. The room was large, clean, and the kitchen had more amentities than you could have expected. The only real bad part for us was that our trip was cut short when the power went out for the entire hotel. We had planned on spending most of the day at the resort before we left when we were in the pool and all of a sudden it went dark. We were told to evacuate the pool a little while later and then not really given any information or direction. There was no power in our room either so we had no choice but to leave. Up until that point it was a great stay and the kids were looking forward to spending more time there.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 13, 2012
Thunderdan1995~

Thank you for taking the time to share your experience. I enjoyed reading that my team made you feel so welcome. We strive to make sure that all of our guests experiences are ones people will cherish. I want to apologize for the inconvenience of the power outage that affected the entire town of Lake Geneva that day. If you have any further concerns regarding the power outage please contact me directly at 262-249-3450. We look forward to welcoming you and your family back!

Leslie
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Glencoe, Illinois
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2012

Timber Ridge is part of the Grand Geneva Hotel in Lake Geneva Wisconsin. It is an indoor and outdoor water park with suite type rooms. The property is nice and easy to get to, yet the rooms are getting dated and need a refresh. The water park is great for kids under 12. In addition there are many other things to do asides from swimming both on and off the property. Skiing in the winter at the Grand Geneva is good for all except the most expert skiers, and the town has many other attractions. Ted restaurant at the resort, smokey,s barbecue is average. The food at the main hotel is a free 5 minute trolley ride and is really good. Overall perfect for a one to two night getaway.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, November 13, 2012
CFR1967~
Thank you for taking the time to share your experience at Timber Ridge Lodge. I am happy to hear that you enjoy the resort and it sounds like you have utilized many of the amenities our property has to offer. We look forward to having you as our guest again in the near future.
Leslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Timber Ridge Lodge & Waterpark

Also Known As:
Timber Ridge Lodge & Waterpark Hotel
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva
Address: 7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Location: United States > Wisconsin > Lake Geneva
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lake Geneva
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
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