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Timber Ridge Lodge & Waterpark: Traveler Reviews

3.5 of 5
7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Hotel amenities
Timber Ridge Lodge & Waterpark
Ranked #3 of 15 hotels in Lake Geneva
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520 reviews from our community

Traveler rating
    232
    172
    48
    42
    26
See reviews for
Families
383
 
Couples
15
 
Solo
0
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chicago, Illinois
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Nice family getaway!”
4 of 5 stars Reviewed November 6, 2012

We go to TR about 2-4 times oer year. It is a short drive from Chicago. You can usually check in early and everyone is very friendly there. They have a microwave, stove and fridge which is really nice when traveling with the kids. Our kids(ages 3 and 6) love coming here. It is the perfect place for their ages. You can venture into town for dinner if you would like as well. Good value and nice getaway!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Chicago1132 about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 12, 2012
Chicago1132~
We appreciate your continued patronage here at Timber Ridge Lodge! Thank you for the positive post regarding your recent stays. Lake Geneva is great destination for restaurants, shopping & sightseeing. We hope you are able to visit us again soon!
Leslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakemoor, Illinois, United States
1 review
“Well worth the money”
5 of 5 stars Reviewed November 6, 2012

I have been to this water park several times and have always had a great time. My daughter is 6 and just enjoys it more and more every time we come. Great hotel, great water park and great customer service!!!

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Lisa C about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 12, 2012
Lisa C~
Thank you for taking the time to post your positive comments on your recent stay with us! Glad to hear your daughter had such a great time at our property! We look forward to your return.
Leslie
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Chicago, Illinois
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Clean Friendly Place”
4 of 5 stars Reviewed November 5, 2012

Went to this place on a pretty impromptu trip. Frankly, we weren't expecting much and ended up being very pleasantly surprised. The two things that struck us the most were how new/clean the place felt and how friendly the staff were. The people working there simply could not have been any nicer. Our room was nice for what it is. I mean, it's not the Ritz as far as materials used, furnishings, etc., but we weren't expecting or paying for the Ritz. The room was large, clean, and the kitchen had more amentities than you could have expected. The only real bad part for us was that our trip was cut short when the power went out for the entire hotel. We had planned on spending most of the day at the resort before we left when we were in the pool and all of a sudden it went dark. We were told to evacuate the pool a little while later and then not really given any information or direction. There was no power in our room either so we had no choice but to leave. Up until that point it was a great stay and the kids were looking forward to spending more time there.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Thunderdan1995 about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 13, 2012
Thunderdan1995~

Thank you for taking the time to share your experience. I enjoyed reading that my team made you feel so welcome. We strive to make sure that all of our guests experiences are ones people will cherish. I want to apologize for the inconvenience of the power outage that affected the entire town of Lake Geneva that day. If you have any further concerns regarding the power outage please contact me directly at 262-249-3450. We look forward to welcoming you and your family back!

Leslie
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Glencoe, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Close to chicago and Milwaukee, fun for the family”
4 of 5 stars Reviewed November 5, 2012

Timber Ridge is part of the Grand Geneva Hotel in Lake Geneva Wisconsin. It is an indoor and outdoor water park with suite type rooms. The property is nice and easy to get to, yet the rooms are getting dated and need a refresh. The water park is great for kids under 12. In addition there are many other things to do asides from swimming both on and off the property. Skiing in the winter at the Grand Geneva is good for all except the most expert skiers, and the town has many other attractions. Ted restaurant at the resort, smokey,s barbecue is average. The food at the main hotel is a free 5 minute trolley ride and is really good. Overall perfect for a one to two night getaway.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 6 more reviews by CFR1967 for Lake Geneva
Ask CFR1967 about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 13, 2012
CFR1967~
Thank you for taking the time to share your experience at Timber Ridge Lodge. I am happy to hear that you enjoy the resort and it sounds like you have utilized many of the amenities our property has to offer. We look forward to having you as our guest again in the near future.
Leslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wi
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great overnight Family Getaway!”
4 of 5 stars Reviewed November 3, 2012

I just have to say we've been to many indoor waterparks this was by far one of the best we've been too.. It's close to home for us so that was a plus..But the water temp was perfect!! It was great for our kids who aren't the best swimmers,our 3yr loved going down the tube slides! Also going on the indoor/outdoor hot tub !
Rooms were nice, kids loved having there own bedroom :) My only complaint I guess would be that maybe the lifeguards that are by the green & yellow slide actually go in the water as people are coming out.Just seemed like most of them were bored and not really paying attention.. My 4yr went ahead of me and jumped in (hence not listening ;). Just would've been nice that the lifeguard 2 feet away could of grabbed him seeing I had a 3ry in my other arms...Other than that we can't wait to come back again!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Jen D about Timber Ridge Lodge & Waterpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review
November 13, 2012
Jen D~
Thank you for your recent post, and for staying at Timber Ridge! I was thrilled to read how much you enjoyed the waterpark and are already looking forward to coming back and staying with us again. Our team prides themselves in providing a safe and fun environment for all of our guests. I will share your comments with our lifeguard staff.
Leslie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Timber Ridge Lodge & Waterpark

Also Known As:
Timber Ridge Lodge & Waterpark Hotel
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva
Address: 7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Region: United States > Wisconsin > Lake Geneva
Amenities:
Business Center Fitness Center Free Parking Kids Activities Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Lake Geneva
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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