My family and I have visited Timber Ridge 3 times and have nothing but good things to say about it. The rooms are always clean and very spacious for a family of 4. The staff has always been friendly and during our last visit, when a problem did arise, the staff handled it appropriately and with a smile. Our daughters are both under 5 so the waterpark is great as well. It has enough zero entry space for them to play in but they also love the bigger waterslides as well. Everything is clean and well maintained and the lifeguards are attentive. We have never eaten in the restaurants but have gotten food from the snack bar in the pool area and it's pretty good. They also run good deals on their website, I don't think we've ever paid more than $175 a night for a room. It is a big hotel though with a lot of people staying in it so if you are looking for a very quiet experience, this is not it. Obviously we understand that we are at a waterpark hotel and expect that there is going to be noise and also some rough children. This does not prevent us from returning. Overall we love it and will definitely be back!