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“We love Timber Ridge!” 5 of 5 stars
Review of Timber Ridge Lodge & Waterpark

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Timber Ridge Lodge & Waterpark
3.5 of 5 Hotel   |   7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147   |  
Hotel amenities
Ranked #4 of 14 Hotels in Lake Geneva
Certificate of Excellence 2014
Wauwatosa, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
“We love Timber Ridge!”
5 of 5 stars Reviewed March 1, 2012

My family and I have visited Timber Ridge 3 times and have nothing but good things to say about it. The rooms are always clean and very spacious for a family of 4. The staff has always been friendly and during our last visit, when a problem did arise, the staff handled it appropriately and with a smile. Our daughters are both under 5 so the waterpark is great as well. It has enough zero entry space for them to play in but they also love the bigger waterslides as well. Everything is clean and well maintained and the lifeguards are attentive. We have never eaten in the restaurants but have gotten food from the snack bar in the pool area and it's pretty good. They also run good deals on their website, I don't think we've ever paid more than $175 a night for a room. It is a big hotel though with a lot of people staying in it so if you are looking for a very quiet experience, this is not it. Obviously we understand that we are at a waterpark hotel and expect that there is going to be noise and also some rough children. This does not prevent us from returning. Overall we love it and will definitely be back!

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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839 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • English first
  • French first
  • Any
English first
Bourbonnais IL
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 1, 2012

Highly recommend this resort for family and mulit-family getaway. We celebrated our 6 year old's birthday, however we had kids ages 6-20 with us and they had a blast. Amenities galore with the access to the Grand Geneva facilities such as fitness, fine dining, free trolley service, spa, etc. You can't beat the affordablility of Timber Ridge right down to the snack bar food at the pool. This place is friendly, CLEAN, and easy to get to. A++++++

Room Tip: The 2 bedroom suite is a great value!
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, March 13, 2012
Thank you for your recent post!

I am thrilled to read that your child's birthday celebration went so well! I am also glad you were able to take advantage of other amenities we have on property. We look forward to welcoming back the entire family!

Thank you for choosing Timber Ridge!

Leslie Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed February 29, 2012

We took a day trip to the resort and were very impressed with all it had to offer! The staff was courteous, the room was perfectly designed with full kitchen, separate bedroom and jacuzzi bathtub! We were impressed by the waterpark for many reasons: it was a warm environment, there was something for every age (our 11 month old was very happy), and the lifeguards were alert and handled disruptive kids professionally! I was even happy to see that they had special tubing for babies on the lazy river! This was a perfect getaway, perfect experience and we will definitely be returning! The reason I gave it a very good and not an excellent was the price. The price of the day trip was only a $10 difference from an overnight trip. But all in all it was well worth it!!!!

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, March 13, 2012
Thank you for taking the time to post about your recent trip.

I am glad that you and your family were able to take advantage of our Day Tripper package and that you had such a wonderful experience. We look forward to welcoming you back!

Thanks again for choosing Timber Ridge!

Leslie Johnson
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Chicago, Illinois
1 review
5 of 5 stars Reviewed February 28, 2012

We went to Timber Ridge for a one night stay during the week with our 5 year old and 2 year old. It was perfect! The kids had a wonderful time in the pool and it's a great size for them.
We loved that the rooms had a kitchen, so we could order pizza and have it the next day too. My kids loved the big bathtub! We had a 1 bedroom suite which was fine with the pull out sofa bed. I do wish the waterpark opened at 9am during the week. It's really hard to keep small children entertained until 10am.
My only complaint is the water was a little cold, especially the lazy river.
My oldest keeps asking to go back!

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, March 13, 2012
Thank you for your recent posting!

I am so happy to hear that Timber Ridge was able to create such a great first experience for your family. I am glad that you enjoyed the room accommodations.

We look forward to welcoming you back!

Leslie Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Troy, Wisconsin
1 review
5 of 5 stars Reviewed February 22, 2012

We had a great visit at the Timber Ridge. I wish it was longer! We only stayed one night and had an excellent time. I would recommend to anyone.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leslie J, General Manager at Timber Ridge Lodge & Waterpark, responded to this review, March 13, 2012
Thank you for taking the time to share your thoughts about your recent stay!

I am delighted to hear that you enjoyed your time here. We hope to welcome you and your family back very soon!

Leslie Johnson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elgin, Illinois
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 22, 2012

We took our two kids (3.5 &1.5) here for a night. We really liked what it had to offer. The room was well heated, but the water was very cold. There are free pool towels & life vests. There is a cafeteria style dining center within, but prices are high. The locker room is not directly attached to the water room area. You have to cross a hotel hallway. Lockers are available for your stuff, but bring quarters. It was a great size for my younger two kids, I am not sure, but I would expect a teenager to get bored after a while there.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois City, Illinois
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 21, 2012

We drove out to Wisconsin for a weekend of fun this summer at the water park. It's a great atmosphere for family fun, we did not eat here however (found mold on some cheesecake and the teenager whose attention we brought it to said "oh ok") No apology, nothing. Everyone enjoyed themselves, the rooms could use some updating & the kids they hire for the summer seem to pretty much hate being there.

Room Tip: Just stay for the afternoon and go home
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  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way at Hwys 50 East & 12, Lake Geneva, WI 53147
Location: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#2 Family Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
Number of rooms: 225
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Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva

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