I avoided reviewing this hotel initially, figuring I may have had a bad but isolated experience. But after seeing such a mix of reviews on this site I felt compelled to add mine.
This hotel is frequently listed as a three star hotel, that is not the case. I think it likes to think it is because it has a restaurant and room service (sometimes) and it is located on the river (not in a good part of town, but still on the river). But its age shows and their renovations (or just adding a new bedspread) does not make up for it.
The bed was extremely uncomfortable, as in the worst hotel bed I've stayed on in a long time. The sheets were scratchy. The carpets were dirty. The entire hotel kind of smelled like an old restaurant. Not to mention the bathroom was dingy with cracking plaster.
I'm from the area so I've stayed at several hotels If you want to be downtown I'd suggest paying for the Radisson (especially now that they are remodeled). but the Grandstay is also nice for its price. But if you don't mind staying in Onalaska, I have had great experiences with the Hampton Inn and Stoney Creek Inn.
- Official Description (provided by the hotel):
- Retreat to this La Crosse, Wisconsin hotel and enjoy comfortable and affordable amenities convenient to the Mississippi River, the Shrine of Our Lady Guadeloupe and the Mississippi Eco-Tour Boat. Property is 100% non-smoking.Welcome to the BEST WESTERN Riverfront Hotel where guests will be greeted by a friendly staff, receive the highest quality of customer service and find unbeatable, full service amenities for an affordable price. Guests will enjoy waterfront, resort style accommodations with well-appointed guest rooms designed with ultimate comfort in mind featuring cable satellite television with HBO® and free high-speed Internet access. This La Crosse hotel, nestled along the shores of Black River, also features rooms specifically for Best Western Rewards members complete with work desk, complimentary breakfast Monday thru Friday and free daily newspaper. ... more less
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- Also Known As:
- La Crosse Best Western
- Best Western La Crosse
- Best Western Lacrosse Wi