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“Good for Families.” 3 of 5 stars
Review of BEST WESTERN Riverfront Hotel

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BEST WESTERN Riverfront Hotel
3.0 of 5 Hotel   |   1835 Rose Street, La Crosse, WI 54603-2104   |  
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Ranked #10 of 16 Hotels in La Crosse
Dallas, Texas
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
Reviews in 24 cities Reviews in 24 cities
32 helpful votes 32 helpful votes
“Good for Families.”
3 of 5 stars Reviewed October 2, 2013

Kind of mixed review. Not a bad place for kids. Its an older place with an indoor pool with rooms surrounding it. Very noisy. Kids yelled and screamed until 10pm. But then it was very quiet. I would ask for a room away from the pool if you want quiet. The room was spacious. The carpet was looking a little worn, but no horrible. There was mold in the shower, especially under the soap holder. Some of tiles had what looked like lime built up. All in all not bad, and the price was right.

Room Tip: If you have kids, get one by the pool. If you want quiet.. Ask for one away from pool.. Pay a litt...
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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256 reviews from our community

Traveler rating
    48
    72
    61
    45
    30
See reviews for
97
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed September 24, 2013 via mobile

Staff was rude & unprofessional. Mattresses were old uncomfortable springs. Hot tub is crumbling/bleeding plaster into sitting area. Very noisy with doors that are gapped about 1/2 inch from jam, allowing for Noise & Chlorine smell to penetrate into room. Air conditioning leaked so bad that carpet was Soaked. Food is over priced BUT River Is Gourgouse Although docks Are Loaded with seagul poop. It's a nice place to pull up on a boat, but that's about ALL you're paying for :(

  • Stayed September 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Wi
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 20, 2013

I was disappointed. I recommend spending $20 more and staying at the Radisson or Holiday Inn downtown. Older hotel, needs updating or should lower prices. We will stay downtown Lacrosse next visit. It does have a pool and waterpark area, but again old, and worn looking. Our room was not far from pool and very noisy.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin, United States
1 review
3 of 5 stars Reviewed September 15, 2013

I was highly disappointed not to find at least one elevator at this hotel. We are older adults. We had a terrible time trying to get our luggage up to the second floor. My husband has lots of back issues. Plus they do not have standard stair railings. Stairs are very difficult for older adults.
Also, trying to get to the pool area on the 1st floor was terrible. You cannot access it from the 2nd floor. You have to go down through the lobby. I wouldnt stay at this hotel agaihn. There are plenty of nicer hotels in the LaCrosse area.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Johns Creek, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 6, 2013

I was pleasantly surprised after reading the reviews of this hotel. As being old and run down. The carpet in our room was nice as well as the common areas, furniture was fine, everything was clean, and our mattress was only 2 months old. The areas were all clean. Oh, it is an older hotel and that gives it charm as an older building. Not like a new shiny penny with no character. The only issue we had was breakfast was so awful (no real protein choices and poor carb choices), that we went somewhere else to buy breakfast.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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LaCrosse WI, United States
1 review
3 of 5 stars Reviewed September 3, 2013

DON'T eat in the restaurant for breakfast you will be very disappointed, salad plate is the allowed size of your plate, food items in the buffet where not filled so you would have to make several trips to get a actual breakfast. Wait staff was good but had to apologize because there was no food at the buffet. Overall, would eat down the road for breakfast at the Family Restaurant it's within walking distance of the hotel! Also I booked rooms on 2 different time frames because the hotel didn't have enough rooms on my first call and was given 2 different room rate that the front desk would not adjust, I have been going to this hotel for 10 years in a row booking several rooms for our visits, was disappointed that nothing could be done to line up the rate for the 3 rooms I booked for my recent visit.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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Geneseo, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

Very nice place beautiful area has a restaurant on site and an outdoor lounge that overlooks the river. nice pool for kids with a water slide and pool for littler ones. there is a nice restaurant in the area called Hucks harbor had live music and good food also a steak buffet down the road. beautiful area a great location

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Riverfront Hotel

Address: 1835 Rose Street, La Crosse, WI 54603-2104
Phone Number:
Location: United States > Wisconsin > La Crosse
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 16 Hotels in La Crosse
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Riverfront Hotel 3*
Number of rooms: 119
Official Description (provided by the hotel):
Retreat to this La Crosse, Wisconsin hotel and enjoy comfortable and affordable amenities convenient to the Mississippi River, the Shrine of Our Lady Guadeloupe and the Mississippi Eco-Tour Boat. Property is 100% non-smoking.Welcome to the BEST WESTERN Riverfront Hotel where guests will be greeted by a friendly staff, receive the highest quality of customer service and find unbeatable, full service amenities for an affordable price. Guests will enjoy waterfront, resort style accommodations with well-appointed guest rooms designed with ultimate comfort in mind featuring cable satellite television with HBO® and free high-speed Internet access. This La Crosse hotel, nestled along the shores of Black River, also features rooms specifically for Best Western Rewards members complete with work desk, complimentary breakfast Monday thru Friday and free daily newspaper. ... more   less 
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Also Known As:
La Crosse Best Western
Best Western La Crosse
Best Western Lacrosse Wi

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