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“Not older adult friendly” 3 of 5 stars
Review of BEST WESTERN Riverfront Hotel

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BEST WESTERN Riverfront Hotel
3.0 of 5 Hotel   |   1835 Rose Street, La Crosse, WI 54603   |  
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Ranked #11 of 16 hotels in La Crosse
Milwaukee, Wisconsin, United States
1 review
“Not older adult friendly”
3 of 5 stars Reviewed September 15, 2013

I was highly disappointed not to find at least one elevator at this hotel. We are older adults. We had a terrible time trying to get our luggage up to the second floor. My husband has lots of back issues. Plus they do not have standard stair railings. Stairs are very difficult for older adults.
Also, trying to get to the pool area on the 1st floor was terrible. You cannot access it from the 2nd floor. You have to go down through the lobby. I wouldnt stay at this hotel agaihn. There are plenty of nicer hotels in the LaCrosse area.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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222 people have reviewed this hotel

Traveler rating
    37
    64
    50
    42
    29
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
Johns Creek, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 6, 2013

I was pleasantly surprised after reading the reviews of this hotel. As being old and run down. The carpet in our room was nice as well as the common areas, furniture was fine, everything was clean, and our mattress was only 2 months old. The areas were all clean. Oh, it is an older hotel and that gives it charm as an older building. Not like a new shiny penny with no character. The only issue we had was breakfast was so awful (no real protein choices and poor carb choices), that we went somewhere else to buy breakfast.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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LaCrosse WI, United States
1 review
3 of 5 stars Reviewed September 3, 2013

DON'T eat in the restaurant for breakfast you will be very disappointed, salad plate is the allowed size of your plate, food items in the buffet where not filled so you would have to make several trips to get a actual breakfast. Wait staff was good but had to apologize because there was no food at the buffet. Overall, would eat down the road for breakfast at the Family Restaurant it's within walking distance of the hotel! Also I booked rooms on 2 different time frames because the hotel didn't have enough rooms on my first call and was given 2 different room rate that the front desk would not adjust, I have been going to this hotel for 10 years in a row booking several rooms for our visits, was disappointed that nothing could be done to line up the rate for the 3 rooms I booked for my recent visit.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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Geneseo, United States
2 reviews
4 of 5 stars Reviewed September 3, 2013

Very nice place beautiful area has a restaurant on site and an outdoor lounge that overlooks the river. nice pool for kids with a water slide and pool for littler ones. there is a nice restaurant in the area called Hucks harbor had live music and good food also a steak buffet down the road. beautiful area a great location

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 3, 2013 via mobile

We are family with old children's
We had been satisfied by our first day so we extended our stay for another day
The indoor small water park was very nice in the cool weather early september in wisconson

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janesville, United States
1 review
4 of 5 stars Reviewed September 1, 2013

This is a nice hotel for the price. Close to UW-La Crosse and restaurants. We ate at the Italian restaurant across the street. It was very good. This hotel is located on the Black River and has a nice scenic backyard with an outside pub and grill called Riverjacks. Very nice location.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed August 28, 2013

There is supposed to be this "partnership" between Harley Owners' Group and Best Western motels so that cyclists can select chain motels and have a cycle-friendly experience. The folks at this place seem NOT to have gotten the message. This is the ONLY motel at which I have been denied the ability to park my bike under their canopy ... a preference for both security and weather issues ... and there is, in fact, a large sign at check-in saying NO MOTORCYCLES UNDER CANOPY. The stated reason is to keep fire lanes open ... that is [--] ... the canopy is structured such that there is ample space for several bikes in a way that nothing would be blocked. The owners of this place may call themselves "PLUS", but they are a major MINUS in my experience and in my opinion.

  • Stayed August 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Riverfront Hotel

Address: 1835 Rose Street, La Crosse, WI 54603
Phone Number:
Location: United States > Wisconsin > La Crosse
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 16 hotels in La Crosse
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Riverfront Hotel 3*
Official Description (provided by the hotel):
Retreat to this La Crosse, Wisconsin hotel and enjoy comfortable and affordable amenities convenient to the Mississippi River, the Shrine of Our Lady Guadeloupe and the Mississippi Eco-Tour Boat. Property is 100% non-smoking.Welcome to the BEST WESTERN Riverfront Hotel where guests will be greeted by a friendly staff, receive the highest quality of customer service and find unbeatable, full service amenities for an affordable price. Guests will enjoy waterfront, resort style accommodations with well-appointed guest rooms designed with ultimate comfort in mind featuring cable satellite television with HBO® and free high-speed Internet access. This La Crosse hotel, nestled along the shores of Black River, also features rooms specifically for Best Western Rewards members complete with work desk, complimentary breakfast Monday thru Friday and free daily newspaper. ... more   less 
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Also Known As:
La Crosse Best Western
Best Western La Crosse
Best Western Lacrosse Wi

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