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“Best Western LaCrosse, WI” 3 of 5 stars
Review of BEST WESTERN Riverfront Hotel

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BEST WESTERN Riverfront Hotel
3.0 of 5 Hotel   |   1835 Rose Street, La Crosse, WI 54603-2104   |  
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Ranked #9 of 16 Hotels in La Crosse
LaCrosse WI, United States
1 review
“Best Western LaCrosse, WI”
3 of 5 stars Reviewed September 3, 2013

DON'T eat in the restaurant for breakfast you will be very disappointed, salad plate is the allowed size of your plate, food items in the buffet where not filled so you would have to make several trips to get a actual breakfast. Wait staff was good but had to apologize because there was no food at the buffet. Overall, would eat down the road for breakfast at the Family Restaurant it's within walking distance of the hotel! Also I booked rooms on 2 different time frames because the hotel didn't have enough rooms on my first call and was given 2 different room rate that the front desk would not adjust, I have been going to this hotel for 10 years in a row booking several rooms for our visits, was disappointed that nothing could be done to line up the rate for the 3 rooms I booked for my recent visit.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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275 reviews from our community

Traveler rating
    56
    79
    62
    47
    31
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • German first
  • Any
English first
Geneseo, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 3, 2013

Very nice place beautiful area has a restaurant on site and an outdoor lounge that overlooks the river. nice pool for kids with a water slide and pool for littler ones. there is a nice restaurant in the area called Hucks harbor had live music and good food also a steak buffet down the road. beautiful area a great location

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi
Top Contributor
58 reviews 58 reviews
24 hotel reviews
Reviews in 31 cities Reviews in 31 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 3, 2013 via mobile

We are family with old children's
We had been satisfied by our first day so we extended our stay for another day
The indoor small water park was very nice in the cool weather early september in wisconson

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janesville, United States
1 review
4 of 5 stars Reviewed September 1, 2013

This is a nice hotel for the price. Close to UW-La Crosse and restaurants. We ate at the Italian restaurant across the street. It was very good. This hotel is located on the Black River and has a nice scenic backyard with an outside pub and grill called Riverjacks. Very nice location.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed August 28, 2013

There is supposed to be this "partnership" between Harley Owners' Group and Best Western motels so that cyclists can select chain motels and have a cycle-friendly experience. The folks at this place seem NOT to have gotten the message. This is the ONLY motel at which I have been denied the ability to park my bike under their canopy ... a preference for both security and weather issues ... and there is, in fact, a large sign at check-in saying NO MOTORCYCLES UNDER CANOPY. The stated reason is to keep fire lanes open ... that is [--] ... the canopy is structured such that there is ample space for several bikes in a way that nothing would be blocked. The owners of this place may call themselves "PLUS", but they are a major MINUS in my experience and in my opinion.

  • Stayed August 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Winona, Minnesota, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 26, 2013

We make a boat trip or two down to La Crosse each year. For being a river town, there isn't a dock or marina adjacent to all of the downtown hotels, so the Best Western is an overnight compromise offering free boat slips but out too far from all of the popular restaurants and taverns. We arrived Saturday evening and there were plenty of boat slips available.

The rooms are average, unsure of the status of all rooms, but when I booked the reservation I requested a renovated room as one previous trip, the room was very dated. This room was in alignment with the hotel chains like Courtyard and Hampton Inn. The ice machine was out of order in the evening, but repaired and functioning in the morning. There is a small indoor waterpark that we didn't use.

Instead of taking a cab ride to downtown, we ate dinner at Edwardo's across the street, not writing a separate review but we have eaten there several times with good food plus the convenience factor.

Unlike many of the chain hotels, since there's an attached River Jacks restaurant, they charge $6 for a continental breakfast that is often included by the competition. The food was as good as any other continental breakfast with friendly staff.

Would I stay at this hotel if I wasn't boating or attending a wedding reception with friends? No, stay downtown instead. The "Very Good' rating is for overnight boaters.

Additional comment for the locals: Yes, there is a marina over the bridge on the other side of the river... and you could walk downtown if ambitious.

Room Tip: Request renovated room. (Not sure if it's still relevant today)
See more room tips
  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, United States
1 review
5 of 5 stars Reviewed August 23, 2013

We absolutely loved the waterpark and the staff at the hotel were a large part of it! The park is small but has a good small waterslide perfect for younger children. Sometimes the large parks in the dells are fun but they are more of destination as you have to plan for them and spend quite alot of time to get your money's worth out of them. This park was fun for an hour or two at the start of the day and the end of the day with plenty of time to go out and enjoy the City of Lacrosse and surrounding areas. The lifeguard (and slide) were only officially open from 4-8 but if you ask nicely at the front desk they will send someone to open it for you at other times. The kids pool was fun for the little one and ranges from 6 inches deep to 18 inches. There is also a nice hot tub with waterfall feature. There's a small minigolf course out by the river and free putters/balls at the front desk as well. The beds were serviceable, and the rooms were nice if a little dated. The attached restaurant was good, but just your typical bar food. However it was great sitting out by the river at night having a drink to unwind at the end of the day.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Riverfront Hotel

Address: 1835 Rose Street, La Crosse, WI 54603-2104
Phone Number:
Location: United States > Wisconsin > La Crosse
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 16 Hotels in La Crosse
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Riverfront Hotel 3*
Number of rooms: 119
Official Description (provided by the hotel):
Retreat to this La Crosse, Wisconsin hotel and enjoy comfortable and affordable amenities convenient to the Mississippi River, the Shrine of Our Lady Guadeloupe and the Mississippi Eco-Tour Boat. Property is 100% non-smoking.Welcome to the BEST WESTERN Riverfront Hotel where guests will be greeted by a friendly staff, receive the highest quality of customer service and find unbeatable, full service amenities for an affordable price. Guests will enjoy waterfront, resort style accommodations with well-appointed guest rooms designed with ultimate comfort in mind featuring cable satellite television with HBO® and free high-speed Internet access. This La Crosse hotel, nestled along the shores of Black River, also features rooms specifically for Best Western Rewards members complete with work desk, complimentary breakfast Monday thru Friday and free daily newspaper. ... more   less 
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Also Known As:
La Crosse Best Western
Best Western La Crosse
Best Western Lacrosse Wi

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