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“Nice hotel, great value” 4 of 5 stars
Review of GrandStay Residential Suites Hotel La Crosse

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GrandStay Residential Suites Hotel La Crosse
2.5 of 5 Hotel   |   525 Front Street North, La Crosse, WI 54601   |  
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Ranked #2 of 17 Hotels in La Crosse
Certificate of Excellence
Prairie du Sac, Wisconsin
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice hotel, great value”
4 of 5 stars Reviewed February 9, 2014 via mobile

Stayed here for the first time one night last week. I was impressed. The room was very nice and comfortable with plenty of space. The hotel is not far from downtown (it would be an easy walk if the weather was bit nicer), yet is in a quiet neighborhood. I usually stay at the Radisson when I am in La Crosse but the GrandStay is my new favorite.

Stayed February 2014, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
525Front, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review, February 25, 2014
Thank you for choosing GrandStay! We appreciate the kind comments about your stay and look forward to the opportunity to provide lodging during future trips to La Crosse.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    102
    62
    25
    8
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Wisconsin
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 3, 2014

I only stayed here one night but found it to be a very cozy and nicely decorated hotel, the bed was very comfortable and the rooms clean. The staff was very friendly and accommodating- My only criticism was that the breakfast was poor. The scrambled eggs seemed old and milk cartons in the fridge were past expired and curdled. It didn't seem as if anyone was attending to the breakfast. The hotel is in the midst of a remodel and the breakfast is in a temporary location so I am hopeful the breakfast will improve when it is in its central location. Since this was the only drawback, I would not hesitate to stay her again.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
525Front, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review, February 6, 2014
Thank you for taking the time to write about your experience. We certainly appreciate your business! We strive to exceed our guest expectations and I apologize our breakfast did not. We have moved the breakfast to the newly remodeled breakfast location in the hotel. We were made aware a few of the individually sealed milk cartons appeared spoiled. All the milk with the same expiration date was immediately pulled. We are working with our supplier to ensure this doesn’t happen again as the expiration date which was 2/6/2014 had not passed. We hope you continue to choose GrandStay during future travels.
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Papillion, Nebraska
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 14, 2014

We came over a couple of days after the new year and this hotel was perfect for us. The breakfast was pretty standard with the waffle maker, pastries, hard boiled eggs, scrambled eggs and bacon/sausage, cereal, etc. The eating area was small but it wasnt ever terribly busy when we were there to eat. We did use the hot tub which was nice and hot. The room itself was spacious and had everything we needed. It was bizarre that there was no dresser (a wardrobe instead) so we did live out of our bags, but that was no biggie. Being an extended stay suite it had the kitchen and after looking in every drawer and cupboard for the dishes we finally found them in the dishwasher. Overall we had a nice experience. Everyone was friendly. Would stay again on future visits.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, Iowa
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2014

We ended up staying here three nights with a relative being held in the hospital and we would definitely stay here again on our next visit. Our room was a one bedroom suite with a full size refrigerator and microwave oven, two large tv's and wireless internet.
A hot tub is also in the hotel but we did not use it. A complimentary breakfast was included each morning and a very friendly staff made our stay very enjoyable.
The hotel is located on a dead end street near the La Cross River and Mississippi River so it was very quiet except for fireworks nearby at midnight on New Years. There are several nice restaurants nearby and a park that was very popular with Christmas lights for driving or walking through.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
525Front, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review, January 6, 2014
We certainly appreciate the business and are happy you found our location and property accommodating. Thank you for taking the time to review your experience and thank you for choosing GrandStay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 3, 2014

We only stayed one night on this trip but still found it to be enjoyable. They are doing some renovations but everything still seemed to be clean and pleasant. We did use the pool although I did wish it were a bit warmer. The internet was a little slow but only was an issue if you were streaming a movie.
Our kitchen had plates, glasses and silverware - they were in the dishwasher - having been washed after the last guest, I assume.
I'm sure we will stay again in the future.

Room Tip: We have stayed on both floors and found them to be comparable. If we were going to have a lengthy st...
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
525Front, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review, January 6, 2014
Thank you for continuing to choose GrandStay! We certainly appreciate you taking the time to review your experience with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Janesville, Wisconsin
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 11, 2013

We stayed here for a wedding that was being held at the La Crosse Center. We were able to walk it was just a few blocks. The hotel was being renovated but it did not affect us. We had a 2 bedroom studio, large enough for 2 adults, a toddler, and a teenager. Room was clean, quiet and comfortable. The only thing I did not like is the kitchen had no plates, glasses or silverware. Not much of a help with 2 kids and food. The kids used the pool and had a good time even though it was small they did not care. Right across from the Octoberfest grounds.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
525Front, General Manager at GrandStay Residential Suites Hotel La Crosse, responded to this review, December 19, 2013
This phase of our renovation is almost complete and soon guests will enjoy our newly designed common areas. All of our suites include a kitchen with place settings for four and cookware. The dishes are cleaned and sanitized and kept in the dishwasher. Thank you for choosing GrandStay and taking the time to review your experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring Grove, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 26, 2013

When we travel we always try to book a 2 bedroom suite. We found one at the GrandStay & were anxious to try a new place. It was very disappointing. Primarily, the rooms were small. The bedrooms in particular were very small - in the 2nd bedroom one had to walk sideways between the bed and the wall to exit the room. There was no desk in the unit - the kitchen counter had to suffice (no room). In this 2 bedroom unit there was one bar of soap - all had to share for showering and general washing up purposes. The plastic cups were so thin that it was hard to hold one with water in it without crushing it. There was no grab bar in the shower, the tub was slippery, and there was no bathroom fan. To top it all off, the free internet came with a 15 minute limit after which you had to sign on again. This hotel was clean and the lobby was nicely decorated, but the room was cramped and there was an obvious effort to build it as inexpensively as possible. We will not stay here again.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about GrandStay Residential Suites Hotel La Crosse

Address: 525 Front Street North, La Crosse, WI 54601
Phone Number:
Location: United States > Wisconsin > La Crosse
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in La Crosse
#2 Business Hotel in La Crosse
#3 Romantic Hotel in La Crosse
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — GrandStay Residential Suites Hotel La Crosse 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
Located in downtown La Crosse our all suite hotel combines the comforts of home with the services of a grand hotel. Free WIFI, parking and Grand Start Breakfast included in all rates. ... more   less 
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Also Known As:
Grandstay Residential Hotel La Crosse
Grandstay Hotel La Crosse

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