We spent one night here. The beds and pillows were very comfortable. Our issue was with the size of the room. I reserved it online with Choice.com and it was a reservation for a room that "sleeps 5, or 6 with an extra bed." We are 2 adults and 4 kids, and we often stay in different Quality Inns, so it didn't occur to me that there would be an issue with the number of beds in the room. We opened the door to our room and it was a very standard and nice looking room with 2 queen beds, and not a lot more room. We figured they must have given us the wrong room. I went back to the front desk and the gal there told me that all of their rooms were the same size. I asked what "5, or 6 with an extra bed means." She told me that meant a rollaway, but she wasn't sure if there was one available. She would check. I went back to the room and we started moving thing around to make room for the rollaway. When she arrived with the rollaway, my husband, too, questioned her as to what that meant--where was the 6th person to sleep? She said she didn't know and she'd never seen a reservation for six before. We asked for another rollaway, which was just laughable because there was no room for it in the small room. However, she managed to find one and after we were all in for the night, we squeezed it in the front hallway. It wasn't a fire hazard per se because we could all jump over the rollaway to get to the door, which could open without being blocked. But, it was not ideal. The breakfast was good and everything else worked well. But, it was a little bit stressful to start out our trip that way.
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- Also Known As:
- Brookstone Hotel La Crosse
- Brookstone Motel La Crosse