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“Beds good, breakfast good. Reservations. . .questionable.” 3 of 5 stars
Review of Quality Inn

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Quality Inn
2.0 of 5 Motel   |   1830 Rose Street, La Crosse, WI 54603 (Formerly Brookstone Inn)   |  
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Ranked #10 of 16 hotels in La Crosse
Minnetrista, Minnesota
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Beds good, breakfast good. Reservations. . .questionable.”
3 of 5 stars Reviewed 4 days ago NEW

We spent one night here. The beds and pillows were very comfortable. Our issue was with the size of the room. I reserved it online with Choice.com and it was a reservation for a room that "sleeps 5, or 6 with an extra bed." We are 2 adults and 4 kids, and we often stay in different Quality Inns, so it didn't occur to me that there would be an issue with the number of beds in the room. We opened the door to our room and it was a very standard and nice looking room with 2 queen beds, and not a lot more room. We figured they must have given us the wrong room. I went back to the front desk and the gal there told me that all of their rooms were the same size. I asked what "5, or 6 with an extra bed means." She told me that meant a rollaway, but she wasn't sure if there was one available. She would check. I went back to the room and we started moving thing around to make room for the rollaway. When she arrived with the rollaway, my husband, too, questioned her as to what that meant--where was the 6th person to sleep? She said she didn't know and she'd never seen a reservation for six before. We asked for another rollaway, which was just laughable because there was no room for it in the small room. However, she managed to find one and after we were all in for the night, we squeezed it in the front hallway. It wasn't a fire hazard per se because we could all jump over the rollaway to get to the door, which could open without being blocked. But, it was not ideal. The breakfast was good and everything else worked well. But, it was a little bit stressful to start out our trip that way.

Room Tip: Get an confirmation on the exact beds that your people will be sleeping in.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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14 people have reviewed this hotel

Traveler rating
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    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
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English first
Streamwood, Illinois
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Half a mile from the interstate with a view of the river from our room. A decent place to stay for a night. The room was well maintained and clean. Good water pressure with an adjustable messaging shower head. They served hot breakfast (sausage biscuits and gravy, hash browns, sausage patties, make your own waffles, danish, yogurt, cereal). The coffee was very weak. This was a good value for the money.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estherville, Iowa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 1 week ago

We recently stayed for a night at this hotel on our way to the Dells and although it was a very nice hotel, we were put next to a "pet friendly" room. After hearing a "yipping" dog when we settled in, I asked the front-desk gal if she put us next to a pet-friendly room and, yes, she had. She then asked if I wanted her to move us and I said we'd be fine-and we were HOWEVER.....why not ask US if we would have any problems staying next to a pet-friendly room before making us sign off that we did NOT have a pet? The gal was very nice and appreciated her offer I just think the hotel should have a different plan in place for pet-friendly guests and non-pet-traveling guests.:)

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cary, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first visit to the Quality Inn in LaCrosse and we were completely satisfied with our accommodations. The sign on the outside of the hotel said "new remodeled" and it was. Everything looked very nice and updated in the lobby area and it carried over into the hallways and into our room as well. It had a microwave and also a small refrigerator which is nice if you are going to be there for several days. Our room was very clean and the beds were comfortable. The bathroom was newly remodeled as well. We would definitely stay there again and would recommend it to anyone visiting the area.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bagley, Wisconsin
1 review
5 of 5 stars Reviewed 3 weeks ago

Usually we stay at the Comfort Inn but we needed to be on the other side of town so we stayed here at Quality Inn. I'm so glad we stayed here! We will definitely be staying here for now on when we're in the La Crosse area. The front desk staff was nice and helpful. We loved the breakfast and how spacious the breakfast area was. Our room was very clean as well as the pool room.

Stayed July 2014, traveled with family
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Kenton, Ohio
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Angel at the front desk was very helpful. Room was clean and bed comfortable. It has a welcoming feel when you walk in the front door. Had enough for us on the breakfast bar. We would stay there again if in the area.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wausau
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 20, 2014

Booked this property last minute and was very surprised with the renovations. Staff was very friendly & helpful. Clean swimming pool & whirlpool with plenty of towels. Room was very nice with a microwave, fridge and flat screen television. Inquired about a suite at checkout for a future stay and was given the option to see one, very nice & roomy!

Room Tip: King suite was very spacious! Staff is very helpful.
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  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Inn

Address: 1830 Rose Street, La Crosse, WI 54603 (Formerly Brookstone Inn)
Phone Number:
Location: United States > Wisconsin > La Crosse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 16 hotels in La Crosse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Reservation Options:
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Also Known As:
Brookstone Hotel La Crosse
Brookstone Motel La Crosse

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