We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Would not stay again” 3 of 5 stars
Review of Quality Inn

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Quality Inn to your Saves list
Quality Inn
2.0 of 5 Motel   |   1830 Rose Street, La Crosse, WI 54603 (Formerly Brookstone Inn)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #12 of 16 Hotels in La Crosse
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Would not stay again”
3 of 5 stars Reviewed March 8, 2014

Walked into the hotel around 11pm and no one was at the front desk. I rang the bell still nobody showed, I even started to say hello someone is at the front desk. Still no one had show, I waited at least 10 mins before someone finally came. She wasnt very nice, wouldn't even smile. Didn't let me know any information on what the hotel offered. Just gave me my key to the room.

  • Stayed March 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityInnMauston, Jeffrey Jensky-AGM at Quality Inn, responded to this review, March 9, 2014
Dear genow4,
I am sorry to read about the poor customer service you received & having to wait to check in. We strive to make customer service #1. I will look into this matter & I hope you give us another try when you come visit La Crosse WI.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

20 reviews from our community

Traveler rating
    8
    4
    4
    2
    2
See reviews for
6
4
1
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Quality Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn

Address: 1830 Rose Street, La Crosse, WI 54603 (Formerly Brookstone Inn)
Phone Number:
Location: United States > Wisconsin > La Crosse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 16 Hotels in La Crosse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Expedia, Booking.com, Travelocity, Orbitz, Priceline, Hotels.com, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Quality Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Brookstone Hotel La Crosse
Brookstone Motel La Crosse

Owners: What's your side of the story?

If you own or manage Quality Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.