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“Always Delivers Excellence (almost)” 5 of 5 stars
Review of Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront

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Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront
3.0 of 5 Hotel   |   500 Front Street, La Crosse, WI 54601   |  
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Ranked #4 of 17 Hotels in La Crosse
Certificate of Excellence
WISCONSIN
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Always Delivers Excellence (almost)”
5 of 5 stars Reviewed September 21, 2009

Know their business, above average

This trip two negatives:: Terrible bed, HELLO BACKACHE, wife,too. Could not open window, no fresh air+ crappy air= head ache. What gives with sealed windows?

Stayed September 2009, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 reviews from our community

Traveler rating
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    21
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
San Francisco Bay Area
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 31, 2009

The hotel is right on the Mississippi, which gives it extra points and makes up for the so-so breakfast, which is $8 or $9, not free. The beds are comfortable (a big deal for us) and the room was reasonably quiet. We had two double beds, but were willing to sleep separately to gain the river view. There is a deck and grassy area just behind the hotel that is a few feet from the river and includes a gazebo - very nice for sitting with friends or working and watching the river traffic, especially the barges. The hotel has a bar that serves great margaritas (several flavors) as well as other drinks. Parking is free and the location is near Piggy's, where we ate an excellent breakfast the second day after the very average breakfast buffet at the hotel the first day. The staff works very hard to make your stay pleasant. In the hotel lobby you can get a good cup of coffee or a selection of teas, for free, which was a nice bonus. The price was too high (over $150 per night) because it was a popular weekend, but if you can negotiate a better price, I would recommend the Courtyard Marriott as long as you get your breakfast elsewhere.

Stayed August 2009, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, MO
Top Contributor
187 reviews 187 reviews
114 hotel reviews
Reviews in 108 cities Reviews in 108 cities
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed July 23, 2009

I travel all the time, all over the country. I enjoyed this motel and the location of the motel.

I was there for a fun evening and the location of the motel was great to enjoy all La Crosse has to offer.

The room is what you should expect from a Marriott property. The beds were fine, the rooms clean and comfortable.

You can't go wrong by staying here.

The only think I would have liked would have been a room over the river but there is only so many river view rooms.

Stayed July 2009, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, Minnesota
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 8, 2009

You will find the staff incredibly friendly and helpful. The breakfast buffet is very good, albeit almost exactly the same day after day, so it gets a bit old if you are there for an extended stay. The rooms were nice and clean. I had a two double beds which I haven't seen is quite awhile, but the hotel was booked solid because of our groups and a convention in town. They have coffee available 24/7 and it is really good. No restaurant other than the buffet offerning, but Piggy's across the street offers room service and their food is reasonably priced and incredibly good. I really enjoyed the location next to the river. You can enjoy a lovely walk right outside the door. I was most impressed with their customer service. I highly reccomend.

  • Stayed May 2009, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eau Claire, WI
1 review
5 of 5 stars Reviewed March 20, 2009

I stayed at the Courtyard by Marriott when my colleagues and I attended the Wisconsin Governor's Conference. Our accomodations were excellent at the hotel, and we had a fine stay (for the little bit of time spent in our rooms.)

After checking out and traveling back to the office, I received a call from the hotel that my watch was found in the room after I checked out. I truly appreciated that my watch was located and I was called about it. I have lost items at other hotels and called to locate them without success. The desk clerk indicated my watch would be sent to me, and I was surprised to find it arrived today. The desk clerk indicated it would take 5 days to get to me, and it arrived in only two.

I truly appreciate the customer service and follow-through of the Courtyard by Marriott in La Crosse. It was a great experience.

  • Stayed March 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Courtyard_LSE_GM, General Manager at Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront, responded to this review, March 23, 2009
Thank you for taking the time to recognize the associates responsible for properly serving you at our hotel. They will be rewarded.

I too learned at the Governor's Conference some new tools in regards to Trip Advisor's travel site and are excited to put new learning's to use to better serve our future guests and Trip advisor viewers.

We appreciate your comments and look forward to seeing you come back to our facility in the future!

Warmest regards,

Amy Penchi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MA
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 12, 2008

Nice hotel and location on the Mississippi with a very nice staff at the front desk. However, the bathroom needed more thorough cleaning (gotta get around the edges, guys!)

  • Stayed December 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Top Contributor
60 reviews 60 reviews
44 hotel reviews
Reviews in 42 cities Reviews in 42 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed November 18, 2008

I stayed at this property for a business trip to La Crosse. My meetings were downtown, so I selected this hotel based on its location and because it was a Marriott.

I arrived at approximately midnight. Check-in was efficient. I had reserved a King room. For $189 a night, in La Crosse, I thought it was pricey. The room was oversized with a king bed and "two person" jetted tub. The tub was in the corner of the room (separate from the bathroom, which also had a shower/tub combination). The room also had a pull-out couch, desk, dresser, and small table with two chairs.

The bed was VERY comfortable. There was a sign on the bed that described "crisp sheets." The sheets were anything but crisp -- in fact I wondered if they had been changed since the last guest.

My room faced the street (rather than the river) as approximately half of the rooms appear to do. There were two windows, through which bright street lights showed. I struggled a bit with the curtains -- the sheers are on the inside!

The HVAC was provided by a window unit. It made intermittant rattling noises. I kicked it a couple of times and it stopped until I was able to fall asleep. I didn't complain because it was midnight.

In general, the room was clean, and the furniture and fixtures were average. It was consistent with what I would expect from a Courtyard. Nonetheless, the price was high. It may have been a supply/demand issue.

  • Liked — Location
  • Disliked — Price
  • Stayed November 2008, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront

Address: 500 Front Street, La Crosse, WI 54601
Location: United States > Wisconsin > La Crosse
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in La Crosse
#4 Family Hotel in La Crosse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront 3*
Number of rooms: 72
Official Description (provided by the hotel):
The Newly renovated Courtyard by Marriott La Crosse is perfectly located in Downtown La Crosse on the banks of the Mississippi River. Offering a fresh, vibrant and newly renovated everything. Featuring the new Bistro restaurant, 24 hour market, pool and whirlpool, free parking, internet and friendly staff. We welcome you to share all we have to offer with you. ... more   less 
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Also Known As:
Courtyard By Marriott La Crosse Downtown / Mississippi Riverfront Hotel
La Crosse Marriott
La Crosse Courtyard
Courtyard La Crosse Downtown

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