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“Great place to stay when the weather is nice!” 4 of 5 stars
Review of Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront

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Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront
3.0 of 5 Hotel   |   500 Front Street, La Crosse, WI 54601   |  
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Ranked #4 of 16 Hotels in La Crosse
Certificate of Excellence 2014
Cincinnati, Ohio
Top Contributor
143 reviews 143 reviews
68 hotel reviews
Reviews in 85 cities Reviews in 85 cities
106 helpful votes 106 helpful votes
“Great place to stay when the weather is nice!”
4 of 5 stars Reviewed August 10, 2014

I have to say that La Crosse surprised me. It was a great small city with a vibrant downtown district. I loved the little touches like the poetry and dance steps stamped in the concrete sidewalks and the very lovely gardens near the north end of the riverfront park.

The hotel is right on the river in downtown La Crosse. It is within easy walking distance to tons of great restaurants (Piggys is across the street and highly recommended) and bars. It is also at the start of the riverfront walk and park which looks like it goes all over La Crosse in the form of a walking/jogging/biking path. I wish I had a bike or I had packed my skates because it would have been perfect.

The hotel is pretty standard for the Courtyard chain. Comfy beds and a lobby bar and restaurant, but no free breakfast. Free parking. It has an indoor pool with huge glass walls overlooking the lobby and the river.

My issues with the hotel, besides the price, would be the bed pad and the bathroom. The bed pad didn't seem to fit right so it bunched up as you were sitting on the bed. The bathroom was tiny. Really, it was the smallest bathroom I have seen in any hotel outside of Europe. If you are claustrophobic you might have issues when the door is shut.

I would say that it is a little pricy for the quality of the hotel, but it is in a pretty nice location. I would stay here again as long as the price is right.

Good luck and happy travels!

Room Tip: I would say that a riverfront view is not a great thing from the room and the bridge side is facing...
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront, responded to this review, August 12, 2014
Dear honeymoonin,

Thank you for the lovely review on our city and our hotel! We appreciate you enjoying the "little" things about our downtown as we've done a lot of work to improve it over the past 15 years.

We will investigate the issues you experienced with the bed pad and apologize for the small bathrooms. We hope you get the opportunity to stay with us again the next time you're in La Crosse.

Thanks again!

Amy Penchi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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150 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
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English first
Iowa
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 10, 2014

Great riverfront location and handy for either downtown or festivals. About 7/10 of a mile to Festival grounds. Parking good. Bad floors on 3rd level...noisy and active underfoot....contractor should have repeated "Floor Installation 101". Elevator (just one ) needs some maintenance too.

Stayed August 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront, responded to this review, August 11, 2014
Dear bigdogroad,

Thank you for taking the time to share your thoughts about our hotel on TripAdvisor! We're happy to see you liked our location on the Mississippi River in Downtown La Crosse.

I'm sorry you experienced noise during your stay and that you didn't like our elevator, It can feel like an extra long wait on a busy weekend when we only have one in our 78 room hotel.

I hope you choose to stay again and give us another try in the future.

Kind Regards,

Amy Penchi
General Manager
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Wisconsin
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed August 9, 2014

Our second trip to the area in a month. Comfortable, spotlessly clean, newly remodeled, great location. Walking distance to restaurants, on the river and in the revitalized area of downtown. A wonderfully relaxing time.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront, responded to this review, August 12, 2014
Dear Mad WI Exptraveler,

Thank you so much for the perfect review on our hotel on Tripadvisor! We appreciate our guest's comments and feedback very much.

We hope to see you back in La Crosse and at our hotel soon!

Kind Regards,

Amy Penchi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 6, 2014

Staff was great, view fantastic! We love the river view as that is the reason we come to la crosse. When booking, we could not get the river view but due to a cancellation, we were able to be moved. Thank you so much. When seeing our view, we called the desk and asked for delivery suggestions which was very helpful. We ate 1/2 of our meals in front of our big window with the view on our table by the window. We use the bistro to order food also and the quality of food was very good and will be doing this again at our next stay at The Courtyard. Can't wait to return. La crosse is on the top of drive able destinations because of Mississippi views. We love the boardwalk and River Park. See you soon Courtyard. Hope you have our favorite room available.

Room Tip: We love the river views
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront, responded to this review, August 12, 2014
Dear JEH65,

It's so great to hear that you had a wonderful stay in our hotel and loved our location and the service you recieved! We are also pleased to hear you enjoyed the Bistro so much!

We welcome you back to enjoy the view and La Crosse anytime!

Thank you again,

Amy Penchi
General Manager
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Gales Ferry, CT
Top Contributor
214 reviews 214 reviews
46 hotel reviews
Reviews in 74 cities Reviews in 74 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed August 3, 2014

I stayed here for four nights on business. Downtown La Crosse was quite a nice surprise, with many interesting shops and restaurants. The Courtyard is right on the river, right next to the main bridge. It is convenient to walk to nearby restaurants and the nearby arts center, Room are usual high quality to Courtyard standards. There is a unique glassed in pool that overlooks the river, as well as a nice patio, which is a great place to sit in the evening and watch the considerable boat traffic (but also to hear the traffic noise on the bridge. The desk staff was particularly friendly in welcoming you every time you entered or left and helpful in recommending good places to eat. All in all it was a very enjoyable stay.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront, responded to this review, August 4, 2014
Thank you for the great review oompah Dave! By the sound of your name, it appears you should come back and enjoy us on a non-work related trip over Oktoberfest! We'd love to have you!

Whether it's on business or a leisure trip, we try to make all of our guests comfortable, productive and satisfied.

Hope to see you return soon!

Kind Regards,

Amy Penchi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 2, 2014

Was 3 of use on motor cycle got to park under canopy room was very clean had a river view and was great. Going back soon to stay again looking forward to 2 nights this time going to see what the town has to offer

Room Tip: Try to get river view
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront, responded to this review, August 4, 2014
Dear Gerald R,

Thank you for the perfect score and review on Trip Advisor! .

We do try to cater to our motorcycle guests and their bikes by giving them premium parking up front so we can keep an eye on their investments so they can rest easy when staying with us.

We appreciate our guest's feedback and are so glad to hear you'll be back for an even longer stay next time!

See you soon!

Amy Penchi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 2, 2014

Very clean, modern and comfortable rooms.
Nice views as the hotel is right on the Mississippi River.
Great check-in welcome, mice hotel overall, I would definitely stay again if in the area.
Now let's talk Bistro restaurant, can I say "train wreck".
OMG they were very slow and disorganized they were running out of things and it took 'forever' to get our coffee.
SKIP THE BISTRO
Marriott really has a nice Bistro concept, but you can't run a restaurant this way!
Please learn how to deliver on the food or get out of the food business

Stayed August 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront, responded to this review, August 4, 2014
Dear Tmam70,

Thank you for the email note and Trip advisor review noting your experiences this past weekend in our hotel and Bistro. I'm happy to see that you were pleased with the accommodations.

I'm very sorry to hear that you had such a disappointing experience in our Bistro. Our Manager on Duty did inform me that we had a good sized "rush" around the same time you attempted to get your coffee. The team did their best. I'm sorry you didn't see us at our best and hope you return again to give us another try.

Kind Regards,


Amy C. Penchi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront

Address: 500 Front Street, La Crosse, WI 54601
Location: United States > Wisconsin > La Crosse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in La Crosse
#4 Family Hotel in La Crosse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott La Crosse Downtown / Mississippi Riverfront 3*
Number of rooms: 72
Official Description (provided by the hotel):
The Newly renovated Courtyard by Marriott La Crosse is perfectly located in Downtown La Crosse on the banks of the Mississippi River. Offering a fresh, vibrant and newly renovated everything. Featuring the new Bistro restaurant, 24 hour market, pool and whirlpool, free parking, internet and friendly staff. We welcome you to share all we have to offer with you. ... more   less 
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Also Known As:
Courtyard By Marriott La Crosse Downtown / Mississippi Riverfront Hotel
La Crosse Courtyard
La Crosse Marriott
Courtyard La Crosse Downtown

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