We arrived about 6 pm on a Friday night and found no one at the front desk. We waited several minutes then decided to try calling, hoping someone would come and answer the phone. No one did even tho we could hear somebody in the room behind the counter. We even tried knocking on the office door with no result. After about 10 minutes 2 girls walked out. No apology was made for the wait. We had reservations otherwise we would have left. There were other people in line besides us waiting to check in who were commenting about why no one was coming to wait on any of us. The rooms had an odd smell and the bathroom was tiny . It was hard to sleep because it sounded like elephants stomping around above us all night. The halls were dingy and I observed someone walking around smoking in the hall even though it's a no smoking facility. The breakfast was skimpy and below par compared to other chains we stay at in the same price bracket. One good thing, the bed was comfortable, too bad it was too noisy to sleep.
- Official Description (provided by the hotel):
- 2 Story interior corridor property. FREE guest breakfast. FREE wi-fi. FREE truck, bus, car parking. Fitness Center. Meeting Room. Guest Laundry. Pet friendly (charge). Near UW-La Crosse and Western Technical College. Near Onalaska OmniCenter. I-94 exit 3. Restaurants nearby. Gas and diesel nearby. FEMA = WI 5181. Three miles from downtown La Crosse. All rooms non-smoking (2010 State law). ... more less
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- Also Known As:
- Americas Best Value Inn La Crosse Hotel La Crosse