Stayed here when I went to my class reunion. Grew up in La Crosse so enjoy the river right outside the hotel door along with a very pleasant park for walking. Heather, at the front desk, was very friendly and accommodating. She was able to change my room to a higher floor which I appreciated. Room was very comfortable and clean. I had a room facing the parking lot but have had rooms on the river side too. Realized a couple hours after I checked out that I forgot cheese that I purchased in the refrigerator. Went back and staff was able to retrieve it. Wasn't expecting to see it again but appreciated what they did. Would come back again.