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“A mixed bag at first with a favorable outcome.” 3 of 5 stars
Review of Motel 6

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Motel 6
2.0 of 5 Hotel   |   2150 Rose Street, La Crosse, WI 54603 (Formerly Howard Johnson La Crosse)   |  
Hotel amenities
Ranked #10 of 16 Hotels in La Crosse
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A mixed bag at first with a favorable outcome.”
3 of 5 stars Reviewed July 8, 2014

We arrived after a 12 hour drive, and went to get a burger and beer at my son's new bar/grill. We proceeded to eat, drink and be merry, and returned to our room after 1 a.m. We were tired and so ready for sleep until I pulled back the bed covers and observed one rather large, live ant. Further investigation revealed an entire army parading around the air conditioner/ window area. The night employee was hardly perturbed, and mentioned that there had been a problem with that room before and he was surprised it persisted. We did get a new room, bug free, although the ewwwness of the bugs ruined a good night sleep. The next morning, at 9:10, the breakfast which was supposed to be over at 9:30, was in need of replenishing. The day employee was a little snippy when I requested such, however, proceeded to get it done. Later I explained to her that the buggy room had already ruined my opinion of this property, and withe the breakfast thing, now this is two strikes. We had a conversation which culminated in her apologizing, smiles and a refund for a night's stay. In the end, A day after checking out, we were one phone charger short. A drop in at the hotel turned up the charger, secured in a labeled plastic bag. As I sad, a mixed bag, however, resolved pleasantly and with recovery of my property.
Shift happens when you travel, and if issues can be resolved satisfactorily for both business and customer.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0J0GM, General Manager at Motel 6, responded to this review, July 10, 2014
Wow! It is great news reading how both the night auditor and the morning front desk manager helped turn bad issues into a pleasing resolve. Believe me they get a lot of practice. When working in the hospitality business they get pulled in every direction. Delivering extra pillows, having to memorize the entire TV Channel Guide so to be ready when a guest wants their favorite program - Ha ha. But the best part is they do not complain as they are in this line of work because they enjoy people. The fact that I have a staff that enjoys working with people is the ingredient of bringing resolve when issues arrive. Thanks for sharing,

General Manager

Rodney A. Piotraschke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    43
    62
    57
    18
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Crestview, Florida
Top Contributor
148 reviews 148 reviews
21 hotel reviews
Reviews in 83 cities Reviews in 83 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed July 3, 2014

My wife and I decided to take a little road trip and after reading previous posts on tripadvisor we decided to give this hotel a try...the wyndham rewards program worked well for us here in that the points needed per night were extremely favorable...Coffee was always available at the front desk area and our room was very quiet..The breakfast was good and to be honest we felt like we were being treated as royalty...

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0J0GM, General Manager at Motel 6, responded to this review, July 7, 2014
I was really pleased to read how well the staff treated you! Thanks for sharing and I'll share your review with the rest of the staff.

General Manager

Rodney A. Piotraschke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 1, 2014

So, we booked with Hotwire and got the room for about $50. It was rated well by previous bookings and all we needed was a clean bed and hot shower. It was fairly clean, but it was a bit rough. The furnishings are dated and the location is between a U-Haul lot and Pizza Hut on the outskirts of town. Would I stay here again, probably not. But I did prove that I can still do a 2 star hotel when necessary. No elevator, so consider a bottom floor room (but it is likely to be noisy as the building is dated). I think breakfast was included, but my husband said it wasn't worthwhile. Lastly, I felt a bit anxious about leaving a nice car in the lot...not sure if it was justified...but all ended well.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0J0GM, General Manager at Motel 6, responded to this review, July 2, 2014
Thank you for sharing and I was pleased to read that you found your room clean. La Crosse is an exciting city in the summer and being that we are only a couple minutes from downtown events we do fill up fast. It is intimidating for guests that are traveling through when they have to search for a parking spot. But all-in-all, the four years I've worked at this motel, I've only had to deal with a couple parking lot incidents. I'm glad your stay went well.

General Manager

Rodney A. Piotraschke
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Motel 6

Address: 2150 Rose Street, La Crosse, WI 54603 (Formerly Howard Johnson La Crosse)
Location: United States > Wisconsin > La Crosse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #10 of 16 Hotels in La Crosse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Motel 6 2*
Number of rooms: 102
Reservation Options:
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Also Known As:
Howard Johnson La Crosse Hotel La Crosse
La Crosse Howard Johnson

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