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“As average as a hotel can get.” 3 of 5 stars
Review of Holiday Inn Express Janesville - I-90 and US Highway 14

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Holiday Inn Express Janesville - I-90 and US Highway 14
2.5 of 5 Hotel   |   3100 Wellington Place, Janesville Conference Center, Janesville, WI 53546   |  
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Ranked #2 of 9 Hotels in Janesville
Delmar, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“As average as a hotel can get.”
3 of 5 stars Reviewed May 28, 2012

I stayed at this hotel for 5 nights while doing work in Janesville and Beloit.

We arrived about an hour before check in and our rooms were not ready. However, they did allow us to store our bags until we came back.

The lobby is clean, albeit small. There are a few couches to sit in although it is not the most welcoming place to relax. They do offer free coffee and tea all day, which is always nice.

The pool and hot tub are ok. A bit dated but nice after a long day.

The rooms need to be update. The beds are so-so comfy. However, the bathrooms are extremely tiny and were a bit dirty upon arrival.

This was not the best Holiday Inn Express I've ever been to but if I was in the area I would stay at again because of its cost and location.

  • Stayed May 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkshis_11, General Manager at Holiday Inn Express Janesville - I-90 and US Highway 14, responded to this review, June 12, 2012
Thank you so much for critiquing our hotel. We appreciate all the comments that we receive as they help us to know where improvements are needed. We strive to be more than average and we are looking forward to a complete update of the hotel. We are in the planning process now and hope to be finished in 18 months.
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120 reviews from our community

Traveler rating
    42
    50
    15
    8
    5
See reviews for
43
27
5
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Three Rivers, Michigan
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 28, 2012

Courteous staff, comfortable, clean rooms, nice little pool!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkshis_11, General Manager at Holiday Inn Express Janesville - I-90 and US Highway 14, responded to this review, June 12, 2012
Thank you very much for your kind words regarding your recent stay at our hotel. We look forward to having you as our guest whenever your travels bring you to Janesville. Let me know if you have further comments by contacting me at kshisler@mhccinc.com.
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Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 17, 2012

I was traveling as an inspector of hotels in Wisconsin area for a news assignment and found this hotel to be a little under par for Holiday Inns..I had issues with no one answering the phone when trying to connect to internet or for wake up call. The room did not have a fridge and seems "dingy" I think this hotel is in need of some updating. Overall it was an "ok" review but like i said needs some improvements.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkshis_11, General Manager at Holiday Inn Express Janesville - I-90 and US Highway 14, responded to this review, June 12, 2012
Thank you for taking the time to critique our hotel and letting us know of your concerns. We are in the planning process of a complete update to the hotel and should be completed in the next 18 months. If you have any further concerns, please feel free to contact me at kshisler@mhccinc.com.
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Stevens Point
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 13, 2012

This place would be last on my list. I was unable to connect to the internet with my laptop, even after calling for assistance. Almost 2 hours on the phone and still no internet. It worked at every other place I've been. Shower drain was terrible, I was in standing water. No mini fridge in room.
This place was overpriced also. On Sunday morning we had to wait an hour to get towels for the pool. I will keep on driving when I see Holiday Express.

  • Stayed March 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Case Manager at Holiday Inn Express Janesville - I-90 and US Highway 14, responded to this review, April 3, 2012
Dear Mike G,

Thank you for the feedback. We strive to make sure every guest has a wonderful
experience here and greatly appreciate the feedback if they don't.
I sincerely apologize for the problems you encountered.

Katie J
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annandale Minn
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 27, 2012

A very helpful night staff keen on assisting with any need, was very much appreciated.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkshis_11, General Manager at Holiday Inn Express Janesville - I-90 and US Highway 14, responded to this review, April 27, 2012
Thank you so much for sharing your feelings about our hotel. I am pleased that you enjoyed your stay and our staff was able to assist you in the manner that you expect. We hope to see you again soon. Kae Shisler/General Manager
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Mont Belvieu, Texas
Top Contributor
84 reviews 84 reviews
33 hotel reviews
Reviews in 44 cities Reviews in 44 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 8, 2012

I tend to stay at Holiday Inns when I travel and the one in Janesville measured up to my expectations. This one is a bit smaller than others I have stayed at, but the checkin was quick and the room was great. The shower had great water pressure and I felt like I was taking a steam bath. It was great!

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkshis_11, General Manager at Holiday Inn Express Janesville - I-90 and US Highway 14, responded to this review, April 27, 2012
Thank you for your comments about our hotel. I am glad that we were able to deliver on your expectations and we hope to see you again soon. Kae Shisler/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
florida
Top Contributor
75 reviews 75 reviews
16 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 3, 2011

Front desk personnel lacking in efficiency. Dropped our first night's reservation. Waited forever for rooms for second night, when some were actually available. Promised a fridge/micro - waiting 3 days to receive. Food typical HI. Mattress well worn.

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mkshis_11, General Manager at Holiday Inn Express Janesville - I-90 and US Highway 14, responded to this review, April 27, 2012
Thank you for letting us know about your stay. I am so sorry that we were not able to follow through with the service that you deserve. I would love to discuss this further with you and make it right. Please contact me at kshisler@mhccinc.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Janesville - I-90 and US Highway 14

Address: 3100 Wellington Place, Janesville Conference Center, Janesville, WI 53546
Phone Number:
Location: United States > Wisconsin > Janesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Janesville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Janesville - I-90 and US Highway 14 2.5*
Number of rooms: 142
Official Description (provided by the hotel):
Welcome to the newly renovated Holiday Inn Express Janesville Conference Center, a 100% smoke-free facility conveniently located and highly visible at I-90 and Hwy 14E in Janesville, WI. The Holiday Inn Express & Janesville Conference Center features 142 newly renovated guest rooms, complimentary expanded Express Start Breakfast, complimentary parking, and a Guest Reception Monday-Thursday from 5:00pm to 6:30pm, featuring complimentary tap beer, soda, wine and popcorn. The Holiday Inn Express & Janesville Conference Center offers 15,000 square feet of combined meeting, exhibit, wedding and banquet space to accommodate groups of 10-1300 people. Our excellent meeting/conference services feature complete breakfast, lunch, dinner, and refreshment break options. Holiday Inn Express Janesville Conference Center has full service meeting planning professionals to assist you in all details and set up of your meeting, wedding, conference, or banquet event.The Holiday Inn Express Janesville Conference Center is conveniently close to these corporate locations: General Motors Assembly Plant, Simmons, Lemans, Blain Supply Corporate Headquarters, Thyssen Krupp, Seneca Foods, Lear Corporation and Hufcor. The hotel is located within 90 minutes of O'Hare Int'l Airport and 70 minutes from Milwaukee General Mitchell Airport. Corporate shuttle service is available to local companies. ... more   less 
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Also Known As:
Holiday Inn Express Janesville - i-90 And Us Highway 14 Hotel Janesville
Holiday Inn Janesville
Janesville Holiday Inn

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